Provision of telephony caller ID service via common instant communications clients
An approach is provided for supporting telephony services over a data network. A communication network establishes a voice session from a calling station to a called station associated with a user. A service platform, in communication with the communication network, obtains Caller ID information corresponding to the voice session, and determines an instant communication client of the user. The Caller ID information is transmitted over the data network to the instant communication client for display of the Caller ID information.
1. A system comprising:
a service platform in communication with a communication network, the service platform being configured to obtain Caller Identification (Caller ID) information corresponding to a voice session established over the communication network from a calling station to a called station associated with a user, and to determine an instant communication client of the user,
wherein the Caller ID information is associated with the calling station,
wherein the Caller ID information is transmitted over a data network to the instant communication client for display of the Caller ID information, and
wherein the voice session is terminated at the called station and the instant communication client displays the Caller ID information.
2. A system according to claim 1 , wherein the called station is among a plurality of called stations associated with the user, and the service platform obtains another Caller ID information associated with a different called station, the other Caller ID information being forwarded to the instant communication client, the instant communication client displaying the plurality of Caller ID information concurrently.
3. A system according to claim 1 , wherein the instant communication client is among a plurality of instant communication clients, and the service platform forwards the Caller ID information to one or more of the instant communication clients.
4. A system according to claim 1 , further comprising:
a user database accessible by the service platform and configured to store a profile of the user, wherein the profile specifies the called station for monitoring and the instant communication client for displaying the Caller ID information.
5. A system according to claim 4 , wherein the service platform receives a request to modify the profile of the user, and modifies the profile based on the request.
6. A system according to claim 1 , wherein the instant communication client is resident on one of a computer system, a Personal Digital Assistant (PDA), a cellular phone, a gaming console, and a web appliance.
7. A system according to claim 1 , wherein the voice session is one of a Plain Old Telephone Service (POTS) call and a Voice over Internet Protocol (VoIP) call.
8. A system according to claim 1 , wherein the Caller ID information is derived from an Automatic Number Identification (ANI) information.
9. A system according to claim 1 , wherein the Caller ID information includes a number of the calling station and a number of the called station.
10. A system according to claim 9 , wherein the called station is derived from a Dialed Number Identification Service (DNIS) number.
11. A system according to claim 1 , wherein the service platform determines whether the instant communication client is available, and if the instant communication client is not available, the Caller ID information is stored for later delivery.
12. A system according to claim 1 , wherein the service platform appends supplemental information to the Caller ID information, wherein the supplemental information includes one of time stamp information and advertisement information.
13. A system according to claim 1 , wherein the service platform associates the user with a plurality of called stations, and selectively associates the user with a plurality of instant communication client.