Method and systems for simplifying copying and pasting transcriptions generated from a dictation based speech-to-text system

1. A computer-implemented method for simplifying the pasting of textual transcriptions from a transcription engine into an application, comprising:

sending an audio file to a transcription engine from a workstation of an agent;

receiving a textual transcription file of the audio file from the transcription engine at the workstation of the agent;

automatically loading the textual transcription file directly into a copy buffer without invoking a word processing application at the workstation such that the textual transcription is configured to be pasted to a data field of an application; and

pasting the textual transcription file from the copy buffer into the data field of the application.

2. The method of claim 1 , wherein the copy buffer is a clipboard copy buffer.

3. The method of claim 1 , wherein the transcription engine is a dictation based speech-to-text system.

4. The method of claim 1 , further comprising automatically loading the textual transcription file into the copy buffer without receiving input commands from a user.

5. The method of claim 4 , further comprising providing a notification to the user when the textual transcription file has been automatically loaded into the copy buffer.

6. The method of claim 5 , wherein the notification is a visual indicator.

7. The method of claim 5 , wherein the notification is an audio indicator.

8. The method of claim 1 , wherein the method is implemented by a computer system operating in a call center environment.

9. A computer system configured to simplify the pasting of textual transcriptions from a transcription engine into an application, comprising:

a processor;

memory in electronic communication with the processor, the memory comprising at least a copy buffer;

the processor configured to:

send an audio file to a transcription engine;

receive a textual transcription file of the audio file from the transcription engine;

automatically load, without using a file creation application, the textual transcription file into the copy buffer; and

paste the textual transcription file from the copy buffer into an application with a command input to the processor.

10. The computer system of claim 9 , wherein the copy buffer is a clipboard copy buffer.

11. The computer system of claim 9 , wherein the transcription engine is a dictation based speech-to-text system.

12. The computer system of claim 9 , wherein the processor is further configured to provide a notification to the user when the textual transcription file has been automatically loaded into the copy buffer.

13. The computer system of claim 12 , wherein the notification is a visual indicator.

14. The computer system of claim 9 , wherein the computer system operates in a call center environment.

15. A non-transitory computer-program product for simplifying the pasting of textual transcriptions from a transcription engine into an application, the computer-program product comprising a computer-readable medium having instructions thereon, the instructions comprising:

code programmed to send an audio file to a transcription engine;

code programmed to receive a textual transcription file of the audio file from the transcription engine;

code programmed to automatically load the textual transcription file into a copy buffer without accessing a word processing application such that the textual transcription is configured to be pasted to a data field of an application; and

code programmed to paste the textual transcription file from the copy buffer into an application.