METHOD FOR MANAGEMENT OF A POST SALES SERVICES SUPPLY CHAIN
A method for enabling collaborative planning, learning, and service supply chain execution using collaborative distributed nodes (CDNs) to fulfill aftermarket service needs of a company in a hierarchical and dynamic environment where products are serviced in a multitude of geographies. The method allows accelerated decision and planning function in the supply chain sub chains, and post-sales services supply chain leading to dynamic, efficient and optimized planning and collaborative execution.
1 . A method in a collaborative distributive node (CDN) within a network of collaborative entities, the method comprising:
receiving at least one information data packet containing at least one status;
transmitting the at least one status to a content source;
receiving at least one status from an end user;
instructing movement of a sub part chain to each collaborating entity in the network of collaborative entities based on a broadcast request.
2 . The method of claim 1 , wherein the broadcast request is a pre-defined broadcast request.
3 . The method of claim 1 , wherein the broadcast request is a tunable broadcast request.
4 . The method of claim 1 , wherein the content source includes a plurality of heterogeneous data sets.
5 . The method of claim 1 , wherein the content source is transmitted to the end user.
6 . The method of claim 1 , further comprising processing the received information data packet.
7 . The method of claim 1 , further comprising displaying the processed information.
8 . The method of claim 1 , further comprising displaying the processed information using a heat map.
9 . The method of claim 1 , wherein the information data packet is encrypted.
10 . The method of claim 1 , further comprising providing the end user with at least one scenario planning decision variable.
11 . The method of claim 1 , further comprising determining the quality of service corresponding to the end user.
12 . The method of claim 1 , further comprising broadcasting a report to the network of collaborative entities.