Rules-based system for care management
A care management system for improving the care of a client who is supported by a caregiver is described. The caregiver may participate in regular activities with the client and record these activities in the care management system. The care management system may present the caregiver with questions on a regular basis. Information may also be input into the system by a care management team made up of professionals responsible for the client's overall care. A risk analyzer may determine the client's risk for different risk conditions, and may calculate domain-specific and overall risk scores for the client. Furthermore, the risk analyzer may make recommendations for actions to be taken by the client, the caregiver, or the care management team in order to improve the client's care. The information in the care management system may be used by the care management team to direct aspects of the client's care.
1. A computer-implemented method for monitoring and assessing the healthcare of a patient, comprising:
obtaining selected healthcare information of the patient,
selecting, using a processor of a computer, one or more questions from a question database, the question database being stored in a storage element and comprising structured questions and a plurality of structured answers for each question and being subdivided into a plurality of domains related to home-based care of a client, wherein the questions are selected in a custom order by a risk analyzer based on known information about the client's risk for conditions evaluated by the questions;
acquiring selected healthcare information of the patient at selected intervals by presenting the selected questions on a display device;
receiving a selection of one or more answers from among the plurality of structured answers;
receiving unstructured data in the form of free form notes from a caregiver and the risk analyzer performs a lexical analysis on the unstructured data and generates a lexical result to improve the speed of the processor of the computer;
providing the selected one or more answers and the lexical result to the risk analyzer to calculate risk scores based on the one or more answers and the lexical result for each of the plurality of domains,
wherein each of the plurality of domains includes a plurality of sub-domains, and wherein each of the plurality of sub-domains has a risk score associated therewith, and the risk score for each of the plurality of domains is a combination of the risk scores of the sub-domains associated therewith, and wherein the risk analyzer determines an overall risk score from a combination of the risk scores from the plurality of domains, and
monitoring the risk scores of the plurality of domains or the overall risk score to determine if the risk score changes over time, and then initiating a healthcare action if the risk score changes over time, and
displaying the risk score on the display device.
2. The method of claim 1 , wherein the plurality of domains are selected from a group consisting of:
a functional domain relating to an ability of the client to function in daily life;
a medical domain relating to a medical status of the client;
a psychosocial/behavioral domain relating to a mental status of the client;
a family/community domain relating to a family and community support network of the client; and
an environmental domain relating to a client's immediately daily environment and physical security.
3. The method of claim 1 , wherein the questions are presented iteratively over a period of time in order to build a representation of the client's risk factors.
4. The method of claim 1 , wherein the risk analyzer determines, based on a calculation of the client's risk factors, follow-up or triggered questions to be presented on the interface.
5. The method of claim 1 , wherein a plurality of the questions or the domains are each associated with a user having experience relating to the domain or the question with respect to the client, and the questions are selected by the risk analyzer based on an identity of the user logged into the interface.
6. A system for monitoring and assessing the healthcare of a patient, comprising:
a non-transitory storage medium storing a question database, the question database comprising structured questions and a plurality of structured answers for each question and being subdivided into a plurality of domains related to home-based care of a client; and
a processor configured to:
select one or more questions from the question database, wherein the questions are selected in a custom order by a risk analyzer based on known information about the client's risk for conditions evaluated by the questions;
present the selected questions on an interface;
receive a selection of one or more answers from among the plurality of structured answers;
receive unstructured data in the form of free form notes from a caregiver and the risk analyzer performs a lexical analysis on the unstructured data and generates a lexical result to improve the speed of the processor of the computer; and
provide the selected one or more answers and the lexical result to the risk analyzer to calculate risk scores for the plurality of domains based on the one or more answers and the lexical result;
wherein each of the plurality of domains includes a plurality of sub-domains, and wherein each of the plurality of sub-domains has a risk score associated therewith, and the risk score for each of the plurality of domains is a combination of the risk scores of the sub-domains associated therewith, and wherein the risk analyzer determines an overall risk score from a combination of the risk scores from the plurality of domains,
means for monitoring the risk scores of the plurality of domains or the overall risk score to determine if the risk score changes over time, and then initiating a selected healthcare action if the risk score changes over time, and
a display device for displaying the risk score.
7. The system of claim 6 , wherein the plurality of domains are selected from a group consisting of:
a functional domain relating to an ability of the client to function in daily life;
a medical domain relating to a medical status of the client;
a psychosocial/behavioral domain relating to a mental status of the client;
a family/community domain relating to a family and community support network of the client; and
an environmental domain relating to a client's immediately daily environment and physical security.
8. The system of claim 6 , wherein the questions are presented iteratively over a period of time in order to build a representation of the client's risk factors.
9. The system of claim 6 , wherein the risk analyzer determines, based on a calculation of the client's risk factors, follow-up or triggered questions to be presented on the interface.
10. The system of claim 6 , wherein a plurality of the questions or the domains are each associated with a user having experience relating to the domain or the question with respect to the client, and the questions are selected by the risk analyzer based on an identity of the user logged into the interface.
11. The method of claim 1 , wherein the processor weights the risk scores of the sub-domains associated with a particular domain differently when determining the risk score of the particular domain.
12. The method of claim 1 , wherein the risk score for each of the plurality of sub-domains includes a combination of risk scores associated with structured data and unstructured data.
13. The method of claim 12 , wherein the unstructured data includes freeform notes.