Event management architecture
Generally described, aspects of the present disclosure relate to the management of event data. In one aspect, an event management service obtains information related to one or more events and implements steps related to the collection of event data. In another aspect, based on the collected information, the event management service can implement one or more event data management protocols. For example, the event management service can track the progression of data analysis related to the event data, such as implementing various error analysis tools or methodologies. In another example, the event management service can implementing tracking methodologies that can determine when to implement various escalations or follow up actions based on the processing of event data. In still a further aspect, the event management service can implement various reporting or auditing related to the collection of the event data, the processing of the event data or both.
1. A computer-implemented method for managing event data, the method comprising:
obtaining a specification of a data collection template, wherein obtaining the specification of the data collection template includes obtaining a selection from a set of available data collection templates, wherein the data collection template specifies a set of user inputs to be collected based on a determination of an event, the event characterized by performance of a health care service provider and the set of user inputs defined according to aspects of the performance of the health care service provider;
determining one or more data collection workflows based at least in part on the specified data collection template;
causing implementation of the one or more data collection workflows to collect event data obtained from the set of user inputs via an interface;
causing implementation of one or more data processing methodologies on the event data collected from the implementation of the one or more data collection workflows;
determining a result based at least in part on the implementation of the one or more data processing methodologies;
determining, based at least in part on the result, whether the event is completed; and
in response to a determination that the event is completed, transmitting the result.
2. The computer-implemented method as recited in claim 1 , wherein the one or more data collection workflows are defined in terms of logic steps based on an associated data processing methodology.
3. The computer-implemented method as recited in claim 1 , wherein the one or more data processing methodologies include implementation of a root cause analysis data processing methodology.
4. The computer-implemented method as recited in claim 1 further comprising:
obtaining a specification of an updated data collection template; and
causing implementation of one or more data collection workflows based on the updated data collection template.
5. The computer-implemented method as recited in claim 1 further comprising obtaining a selection of one or more additional data processing methodologies.
6. The computer-implemented method as recited in claim 1 , wherein causing implementation of one or more data processing methodologies on data collected from the implementation of the one or more data collection workflows includes causing implementation of at least one escalation related to the one or more data processing methodologies.
7. The computer-implemented method as recited in claim 1 , wherein determining whether the event is completed comprises determining whether a follow-up action is completed.
8. A computer-implemented method for managing event data comprising:
obtaining a request for event management, wherein obtaining the request for event management includes obtaining a specification of a data collection template, and wherein obtaining the specification of the data collection template includes obtaining a selection from a set of available data collection templates;
determining one or more data collection workflows based on the selected data collection template associated with the request for event management, wherein the data collection template specifies a set of user inputs to be collected based on a determination of an event, the event characterized by performance of a health care service provider and the set of user inputs defined according to aspects of the performance of the health care service provider;
causing implementation of the one or more data collection workflows to collect event data obtained from the specified set of user inputs via an interface;
causing implementation of one or more data processing methodologies on the event data collected from the implementation of the one or more data collection workflows; and
determining, based at least in part on the implementation of the one or more data processing methodologies on the event data collected from the implementation of the one or more data collection workflows, whether the event is completed.
9. The computer-implemented method as recited in claim 8 further comprising obtaining a specification of the selected data collection template.
10. The computer-implemented method as recited in claim 8 , wherein the one or more data collection workflows are defined in terms of logic steps based on an associated data processing methodology.
11. The computer-implemented method as recited in claim 8 , wherein the one or more data processing methodologies include implementation of a root cause analysis data processing methodology.
12. The computer-implemented method as recited in claim 8 further comprising:
obtaining a specification of an updated data collection template; and
causing implementation of one or more data collection workflows based on the updated data collection template.
13. The computer-implemented method as recited in claim 8 further comprising obtaining a selection of one or more additional data processing methodologies.
14. The computer-implemented method as recited in claim 8 further comprising, in response to a determination that the event is not completed, causing implementation of at least one escalation related to the one or more data processing methodologies.
15. A system for managing event data comprising:
one or more data stores, implemented by a hardware computing device, operable for maintaining event data and data collection template information; and
a hardware computing device, having a processor and a memory, wherein the hardware computing device is configured to execute computer-executable instructions that cause the hardware computing device to:
obtain a request for event management, wherein obtaining a request for event management comprises obtaining a specification of a data collection template, and wherein obtaining the specification of the data collection template includes obtaining a selection from a set of available data collection templates;
determine one or more data collection workflows based on the specified data collection template, the specified data collection template determined based at least in part on the request for event management, wherein the data collection template specifies a set of user inputs to be collected based on a determination of an event, the event characterized by performance of a health care service provider and the set of user inputs defined according to aspects of the performance of the health care service provider;
implement the one or more data collection workflows to collect event data obtained from the set of user inputs via an interface;
implement one or more data processing methodologies on the event data collected from the implementation of the one or more data collection workflows; and
determine, based at least in part on the implementation of the one or more data processing methodologies on the event data collected from the implementation of the one or more data collection workflows, whether the event is completed.
16. The system as recited in claim 15 , wherein the one or more data processing methodologies include at least one of the London Protocol, the VA Protocol, the SRX System protocol, and the Mayo Protocol.
17. The system as recited in claim 15 , wherein the one or more data collection workflows are defined in terms of logic steps based on an associated data processing methodology.
18. The system as recited in claim 15 , wherein the one or more data processing methodologies include implementation of a root cause analysis data processing methodology.
19. The system as recited in claim 15 , wherein the hardware computing device is further operable to:
obtain a specification of an updated data collection template; and
implement one or more data collection workflows based on the updated data collection template.
20. The system as recited in claim 15 , wherein the hardware computing device is further operable to implement at least one escalation related to the one or more data processing methodologies in response to a determination that the event is not completed.
21. The computer-implemented method as recited in claim 1 , wherein the one or more data processing methodologies include at least one of the London Protocol, the VA Protocol, the SRX System protocol, and the Mayo Protocol.