Management and dissemination of information from a controlled-environment facility
Management and dissemination of information from a controlled-environment facility. In an embodiment, a method may include receiving an identification of each of a plurality of non-residents of a controlled-environment facility with whom a resident of the controlled-environment facility is allowed to communicate, contacting a selected one of the plurality of non-residents and, during the contact, allowing the selected non-resident to establish or fund an account associated with the resident. In another embodiment, a system may be configured to receive identification of a plurality of non-residents of the controlled-environment facility, determine, among the plurality of non-residents, a set of non-residents with whom the resident is allowed to communicate, contact at least one non-resident from the set of non-residents, and provide information to the at least one non-resident during the contact about how to release the resident from the controlled-environment facility.
1. Method, comprising:
receiving, at one or more computer systems, an identification of each of a plurality of non-residents of a controlled-environment facility with whom a resident of the controlled-environment facility is allowed to communicate;
contacting a selected one of the plurality of non-residents; and
during the contact, allowing the selected non-resident to establish or fund an account associated with the resident.
2. The method of claim 1 , wherein the controlled-environment facility is a correctional facility and wherein the resident is a prisoner, inmate, detainee, or arrestee.
3. The method of claim 1 , further comprising storing the identification of the plurality of non-residents in a Personal Allowed Number (PAN) list or Pre-Approved Contact (PAC) list associated with the resident.
4. The method of claim 1 , wherein contacting the selected one of the plurality of non-residents includes employing an Interactive Voice Response (IVR) system, a text message, email, video message, or video mail.
5. The method of claim 1 , wherein the identification is provided by the resident, and wherein the identification includes a name, a phone number, or an email address of each of the plurality of non-residents.
6. The method of claim 1 , further comprising:
identifying one or more of the plurality of the non-residents with whom the resident has not had communications; and
selecting one of the identified non-residents as the selected non-resident.
7. The method of claim 1 , further comprising allowing the selected one of the plurality of non-residents to reach a bondsman or an attorney during the contact.
8. The method of claim 1 , further comprising providing information to the non-resident regarding the resident's status or physical location within the controlled-environment facility during the contact.
9. The method of claim 8 , further comprising providing the information in real-time.
10. The method of claim 9 , further comprising providing information to the non-resident regarding the resident's medical or health-related status.
11. A computer system, comprising:
at least one processor; and
a memory coupled to the at least one processor, the memory configured to store program instructions executable by the at least one processor to cause the computer system to:
receive, from a resident of a controlled-environment facility, identification of a plurality of non-residents of the controlled-environment facility;
determine, among the plurality of non-residents, a set of non-residents with whom the resident is allowed to communicate;
contact at least one non-resident from the set of non-residents; and
provide information to the at least one non-resident during the contact about how to release the resident from the controlled-environment facility.
12. The computer system of claim 11 , wherein the information includes contact information for a bail bonds or legal service available to the resident.
13. The computer system of claim 12 , wherein the bail bonds or legal service available to the resident is different from another bail bonds or legal service available to another resident of the controlled-environment facility.
14. The computer system of claim 12 , wherein the information includes an automatic bonding offer made to the at least one non-resident.
15. The computer system of claim 11 , wherein the program instructions are further executable by the at least one processor to cause the computer system to allow the selected non-resident to establish or fund an account associated with the resident during the contact.
16. The computer system of claim 11 , wherein the program instructions are further executable by the at least one processor to cause the computer system to:
identify one or more non-residents of subset of non-residents with whom the resident has not had communications; and
select one of the identified non-residents as the at least one non-resident.
17. A tangible computer-readable storage medium having program instructions stored thereon that, upon execution by a computer system, cause the computer system to:
access a Personal Allowed Number (PAN) list or Pre-Approved Contact (PAC) list associated with a resident of a controlled-environment facility;
identify one or more non-residents listed on the resident's associated PAN or PAC; and
provide information to the one or more non-residents regarding the resident's status within the controlled-environment facility.
18. The tangible computer-readable storage medium of claim 17 , wherein the resident's status includes the resident's physical location within the controlled-environment facility.
19. The tangible computer-readable storage medium of claim 18 , wherein the program instructions, upon execution, further cause the computer system to provide the resident's physical location information obtained via one or more sensors distributed across the controlled-environment facility.
20. The tangible computer-readable storage medium of claim 19 , wherein the program instructions, upon execution, further cause the computer system to provide the resident's physical location information to the one or more non-residents in real-time as the resident travels between different places within the controlled-environment facility.
21. The tangible computer-readable storage medium of claim 17 , wherein the program instructions, upon execution, further cause the computer system to allow the one or more non-residents to establish or fund an account associated with the resident.
22. The tangible computer-readable storage medium of claim 17 , wherein the program instructions, upon execution, further cause the computer system to provide information to the one or more non-residents about how to release the resident from the controlled-environment facility.