SYSTEMS AND METHODS FOR DETERMINING CHARGES RELATED TO THE DELIVERY OF A PARCEL
Systems and methods for determining charges for parcels requested by users for delivery to attended delivery/pickup locations. In various embodiments, the system is configured for determining a charge based at least in part on user information, which may include, for example, a frequency with which a user requests delivery to the attended delivery/pickup location, a loyalty of the user to a particular common carrier, purchases made by the user at a brick-and-mortar retail location associated with the attended delivery/pickup location, purchases made by the user at an online retail website that the user elects to have delivered to the attended delivery/pickup location, etc.
1 . A non-transitory computer-readable medium storing computer-executable instructions for:
(A) providing, to a first user, a selection of one or more attended delivery/pickup locations to which the first user may have one or more parcels delivered;
(B) receiving, from said first user, a request to deliver said one or more parcels to a particular one of said one or more attended delivery/pickup locations;
(C) at least partially in response to receiving said request, retrieving customer information associated with said first user;
(D) at least partially in response to receiving said request, determining, based at least in part on said request and said customer information, a shipping charge; and
(E) displaying said shipping charge to said first user;
2 . The non-transitory computer-readable medium of claim 1 , wherein said customer information comprises a frequency with which said first user requests delivery of any parcel.
3 . The non-transitory computer-readable medium of claim 2 , wherein said customer information comprises a frequency with which said first user requests delivery of a parcel to said particular one of said one or more attended delivery/pickup locations.
4 . The non-transitory computer-readable medium of claim 1 , wherein:
said request to deliver said one or more parcels to a particular one of said one or more attended delivery/pickup locations comprises a request for delivery via a particular common carrier; and
said customer information comprises a loyalty factor associated with said particular common carrier.
5 . The non-transitory computer-readable medium of claim 4 , wherein:
said non-transitory computer-readable medium further stores instructions for determining whether said loyalty factor is at least a particular loyalty factor;
at least partially in response to determining that said loyalty factor is at least said particular loyalty factor, determining said shipping charge is a first shipping charge; and
at least partially in response to determining that said loyalty factor is not at least said particular loyalty factor, determining said shipping charge is a second shipping charge.
6 . The non-transitory computer-readable medium of claim 5 , wherein said second shipping charge is greater than said first shipping charge.
7 . The non-transitory computer-readable medium of claim 1 , wherein:
said particular one of said one or more attended delivery/pickup locations is associated with a brick-and-mortar retail location; and
said customer information comprises purchase activity of said first user at said brick-and-mortar retail location.
8 . The non-transitory computer-readable medium of claim 1 , wherein:
said non-transitory computer-readable medium further stores instructions for determining a capacity of said particular one of said one or more attended delivery/pickup locations to accept parcels; and
determining said shipping charge further comprises determining said shipping charge based at least in part on said capacity.
9 . The non-transitory computer-readable medium of claim 8 , wherein:
said capacity comprises an amount of space available at said particular one of said one or more attended delivery locations; and
at least partially in response to determining that said capacity is less than a first capacity, determining said shipping charge comprises a first surcharge in said shipping charge.
10 . The non-transitory computer-readable medium of claim 1 , wherein:
said non-transitory computer-readable medium further stores instructions for enabling a second user to provide one or more additional factors; and
determining said shipping charge further comprises determining said shipping charge based at least in part on said one or more additional factors.
11 . The non-transitory computer-readable medium of claim 10 , wherein said second user is an owner of said particular one of said one or more attended delivery/pickup locations.
12 . A computer system comprising:
at least one processor, wherein said computer system is configured for:
(A) receiving, from a first user, a request to deliver one or more parcels to an attended delivery/pickup location, said attended delivery/pickup location being associated with a brick-and-mortar retail location;
(B) retrieving information associated with said first user,
(C) at least partially in response to receiving said request, determining, based at least in part on said request and said information, a shipping charge; and
(D) displaying said shipping charge to said first user.
13 . The computer system of claim 12 , wherein said request is a request to deliver one or more items ordered from an online retail website to said attended delivery/pickup location.
14 . The computer system of claim 13 , wherein said computer system is further configured to determine said shipping charge based at least in part on a first purchase history associated with said first user, said first purchase history comprising information associated with one or more purchases made by said first user from said online retail website.
15 . The computer system of claim 12 , wherein said information comprises a second purchase history associated with said first user, said second purchase history comprising information associated with one or more purchases made by said first user from said brick-and-mortar retail location.
16 . The computer system of claim 12 , wherein:
said attended delivery/pickup location is a first attended delivery/pickup location; and
said information comprises a loyalty factor associated with said first user, said loyalty factor being based in part on a first frequency with which said first user requests deliveries to said first attended delivery/pickup location and a second frequency with which said first user request deliveries to an attended delivery/pickup location other than said first attended delivery/pickup location.
17 . A computer implemented method, said method comprising:
(A) receiving, by at least one processor, from a first user, a request to deliver a parcel to a particular attended delivery/pickup location, said particular attended delivery/pickup location having a current capacity to receive parcels;
(B) at least partially in response to receiving said request, retrieving, by at least one processor, information associated with said user, said information comprising:
a loyalty factor based at least in part on a loyalty of said user to a particular common carrier associated with said request;
(C) determining, by at least one processor, a shipping charge for said one or more parcels, based at least in part on said current capacity, said information associated with said user, and said request; and
(D) providing, by at least one processor, said shipping charge to said first user.
18 . The computer implemented method of claim 17 , wherein said request is a request to deliver one or more items ordered from an online retail website to said particular attended delivery/pickup location.
19 . The computer implemented method of claim 18 , wherein said particular attended delivery/pickup location is associated with a brick-and-mortar retail store.
20 . The computer implemented method of claim 19 , wherein said shipping charge is further based at least in part on a purchase history of said user at said brick-and-mortar retail store.