ARRANGING RELEVANT SERVICES FOR AN ONLINE ASSET TRANSACTION
A method and system for arranging relevant services for an online asset transaction are described. Upon detecting an event while monitoring an auction, the system identifies services and third-party service providers within the same geographic region as the asset being auctioned that are relevant to the asset. Buyers and the seller of the asset are notified of these services and can choose to let the system manage the completion of the service by initiating and monitoring the provider's performance in carrying out a defined workflow specific to the asset.
1 . A method of providing services in connection with an auction, the method being performed by one or more processors and comprising:
monitoring an auction for one or more types of auction events, the auction being provided for an asset that has a geographic location;
upon detecting an auction event, identifying a plurality of services and one or more service providers for each of the plurality of services, wherein at least some of the one or more service providers for one or more of the plurality of services are within a designated distance from the geographic location of the asset;
providing a notification to the user, the notification including content that identifies the plurality of services;
based on a user response to the notification, providing the user with one or more interfaces to select individual services and individual service providers;
sending a communication to each selected service provider to initiate a workflow for performing a task or series of tasks for the asset; and
monitoring the selected service providers' performance of the workflow.
2 . The method of claim 1 , wherein providing the user with one or more interfaces includes (i) prompting the user to request one or more of the plurality of services, and (ii) sending a communication to one or more of the service providers for each of the selected services to request a bid for performing the service.
3 . The method of claim 2 , further comprising automatically selecting the service provider for one or more of the plurality of services based on the bid provided by the service provider.
4 . The method of claim 2 , further comprising enabling the user to select the service provider for one or more of the plurality of services.
5 . The method of claim 1 , further comprising determining the workflow for one or more service providers based on the service and/or the geographic location of the asset.
6 . The method of claim 1 , wherein the workflow for performing the task includes a workflow item in which the service provider is to make initial contact with the user or provide an estimate to the user.
7 . The method of claim 1 , wherein the one or more types of auction events comprise at least one of listing the asset for auction, the start of the auction, a bid being made for the auction, meeting a reserve price for the auction, the end of the auction, and the sale of the asset being closed.
8 . The method of claim 1 , further comprising enabling the user to communicate with the selected service providers.
9 . The method of claim 1 , further comprising:
presenting a current rating to the user for the one or more service providers; and
enabling the user to submit a rating for the selected service providers.
10 . The method of claim 1 , wherein the user is the seller of the asset.
11 . The method of claim 1 , wherein the user is the buyer of the asset.
12 . The method of claim 1 , wherein the asset is a real estate property, and wherein the plurality of services comprises at least one of property inspection, insurance services, gardening services, moving services, contractor services, landscaping, pool services, and management company services.
13 . A system comprising:
one or more network interfaces;
one or more memory resources; and
one or more processors coupled to the one or more network interfaces and the one or more memory resources, the one or more processors to:
monitor an auction for one or more types of auction events, the auction being provided for an asset that has a geographic location;
upon detecting an auction event, identify a plurality of services and one or more service providers for each of the plurality of services, wherein at least some of the one or more service providers for one or more of the plurality of services are within a designated distance from the geographic location of the asset;
provide a notification to the user, the notification including content that identifies the plurality of services;
based on a user response to the notification, provide the user with one or more interfaces to select individual services and individual service providers;
send a communication to each selected service provider to initiate a workflow for performing a task or series of tasks for the asset; and
monitor the selected service providers' performance of the workflow.
14 . The system of claim 1 , wherein providing the user with one or more interfaces includes (i) prompting the user to request one or more of the plurality of services, and (ii) sending a communication to one or more of the service providers for each of the selected services to request a bid for performing the service.
15 . The system of claim 14 , wherein the one or more processors automatically select the service provider for one or more of the plurality of services based on the bid provided by the service provider.
16 . The system of claim 14 , wherein the one or more processors enable the user to select the service provider for one or more of the plurality of services.
17 . The system of claim 1 , wherein the one or more processors determine the workflow for one or more service providers based on the service and/or the geographic location of the asset.
18 . The system of claim 1 , wherein the workflow for performing the task includes a workflow item in which the service provider is to make initial contact with the user or provide an estimate to the user.
19 . The system of claim 1 , wherein the one or more types of auction events comprise at least one of listing the asset for auction, the start of the auction, a bid being made for the auction, meeting a reserve price for the auction, the end of the auction, and the sale of the asset being closed.
20 . A non-transitory computer-readable medium storing instructions that, when executed by one or more processors, cause the one or more processors to:
monitor an auction for one or more types of auction events, the auction being provided for an asset that has a geographic location;
upon detecting an auction event, identify a plurality of services and one or more service providers for each of the plurality of services, wherein at least some of the one or more service providers for one or more of the plurality of services are within a designated distance from the geographic location of the asset;
provide a notification to the user, the notification including content that identifies the plurality of services;
based on a user response to the notification, provide the user with one or more interfaces to select individual services and individual service providers;
send a communication to each selected service provider to initiate a workflow for performing a task or series of tasks for the asset; and
monitor the selected service providers' performance of the workflow.