METHODS AND SYSTEMS FOR A COMMUNICATIONS AND INFORMATION RESOURCE MANAGER

1 . A method comprising:

providing a user interface for managing a plurality of communication services comprising a first communication service and a second communication service;

receiving, by way of the user interface, a request to set a first preference associated with the first communication service;

receiving, by way of the user interface, a request to set a second preference associated with the second communication service;

managing, using at least one processor, communications associated with the first communication service in accordance with the first preference; and

managing, using the at least one processor, communications associated with the second communication service in accordance with the second preference.

2 . The method of claim 1 , wherein the first communication service provides a first type of communication and the second communication service provides a second type of communication.

3 . The method of claim 2 , wherein the first type of communication is telephone and the second type of communication is email.

4 . The method of claim 1 , wherein the first communication service and the second communication service are provided by different service providers.

5 . The method of claim 1 , further comprising sending, to a first remote communication manager corresponding to the first communication service, preference information related to the first preference based on the request to set the first preference.

6 . The method of claim 5 , further comprising updating, using the at least one processor, preference information related to the second preference based on the request to set the second preference.

7 . The method of claim 6 , further comprising:

receiving, from the first remote communication manager, a first communication in accordance with the first preference; and

providing the first communication to a user.

8 . The method of claim 7 , further comprising:

receiving a second communication from the second communication service;

accessing the preference information related to the second preference; and

providing, to the user, the second communication in accordance with the accessed preference information related to the second preference.

9 . The method of claim 1 , further comprising:

receiving a first communication associated with the first communication service; and

sending, without user intervention and in accordance with the first preference, a response to the first communication via the first communication service.

10 . The method of claim 9 , further comprising:

receiving a second communication associated with the second communication service; and

sending, without user intervention and in accordance with the second preference, a response to the second communication via the first communication service.

11 . The method of claim 10 , further comprising:

identifying a sender user of the of the second communication associated with the second communication service;

determining, based on the identified sender user, identification information of the sender user within the first communication service; and

wherein sending the response to the second communication via the first communication service comprises sending the response in accordance with the identification information of the sender user within the first communication service.

12 . A method comprising:

providing, to a user by way of a user interface, a summary of communication activities including one or more lists of communication events, wherein each of the communication events is associated with a specific communication platform from among a plurality of communication platforms;

detecting, using at least one processor, a selection by the user of a specific communication event from the one or more lists of communication events; and

in response to the selection of the specific communication event, providing, by way of the user interface, one or more available actions associated with the selected communication event.

13 . The method of claim 12 , wherein providing, to the user by way of the user interface, the summary of communication activities comprises providing a recently received communication list corresponding to the most recent communication events received from the plurality of communication platforms, and wherein the communication events within the recently received communication list are provided in chronological order related to the time at which each of the communication events was received.

14 . The method of claim 13 , further comprising providing a communication platform indicator for each of the communication events included within the recently received communication list, the communication platform indicator visually indicating from which of the plurality of communication platforms each of the communication events was received.

15 . The method of claim 12 , wherein providing the summary of communication activities further comprises providing a total number of new communications corresponding to each of the plurality of communication platforms.

16 . The method of claim 15 , further comprising:

detecting a selection by the user of a specific communication platform; and

in response to the selection of the specific communication platform, providing a listing of communications from only the selected communication platform.

17 . The method of claim 12 , wherein the one or more available actions associated with the selected communication event comprises an action to respond to the selected communication event using a communication platform from which the selected communication event was received.

18 . The method of claim 17 , wherein the one or more available actions associated with the selected communication event further comprises an action to respond to the selected communication event using a different communication platform that the communication platform from which the selected communication event was received.

19 . The method of claim 18 , further comprising:

detecting, using the at least one processor, a selection of the action to respond to the selected communication event using the different communication platform; and

generating, in response to the selection of the action to respond, a response communication corresponding to the different communication platform.

20 . A system comprising:

at least one processor; and

at least one non-transitory computer readable storage medium storing instructions thereon that, when executed by the at least one processor, cause the system to:

provide a user interface for managing a plurality of communication services comprising a first communication service and a second communication service;

receive, by way of the user interface, a request to set a first preference associated with the first communication service;

receive a request to set a second preference associated with the second communication service;

manage communications associated with the first communication service in accordance with the first preference; and

manage communications associated with the second communication service in accordance with the second preference.