IP Library Granted Patent US 9,171,269
Granted Patent B2
US 9,171,269 · App. 14/478,798 · Granted Oct 27, 2015

System for on-site management of an event

Inventor: Simon M. Bascombe (Walnut Creek, CA)
Assignee: Eventbrite, Inc.
G06Q10/02G07B15/00G07C9/00007G07C9/00103H04B1/3888
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Quick Facts
Patent No.
US 9,171,269
App. No.
14/478,798
Granted
Oct 27, 2015
Kind
B2
Abstract

A method includes receiving, by a check-in device associated with the event management system, a ticket information for an attendee of an event, the check-in device comprising an access point, the access point being operable to connect by a wireless signal to one or more mobile devices, transmitting, from the check-in device to a gatekeeper system associated with the event management system, the ticket information for the attendee, wherein the gatekeeper system comprises a router, a switch, and a computing system, and wherein the check-in device is communicably connected to the gatekeeper system, validating, by the gatekeeper system, the ticket information for the attendee, and transmitting, from the gatekeeper system to the check-in device, an indication of validity of the ticket information for the attendee.

Claims (51)

1. A method comprising, by an event management system:

receiving, by a check-in device associated with event management system, a ticket identifier for an attendee of an event, the check-in device comprising an access point, the access point being operable to connect by a wireless signal to one or more mobile devices;

transmitting, from the check-in device to a gatekeeper system associated with the event management system, the ticket identifier for the attendee, wherein the gatekeeper system comprises a router, a switch, and a computing system, and wherein the check-in device is communicably connected to the gatekeeper system;

validating, by the gatekeeper system, the ticket identifier for the attendee; and

transmitting, from the gatekeeper system to the check-in device, an indication of validity of the ticket identifier for the attendee.

2. The method of claim 1 , further comprising:

initiating, by the check-in device, receiving of the ticket identifier from a mobile device of the attendee;

receiving, by the check-in device, the ticket identifier from the mobile device of the attendee;

transmitting, from the check-in device to the gatekeeper system via a wireless connection signal, the ticket identifier;

receiving, by the check-in device from the gatekeeper system via the wireless connection signal, the indication of validity of the ticket identifier; and

displaying, by the check-in device, the indication of validity of the ticket identifier.

3. The method of claim 2 , further comprising:

transmitting, from the check-in device to the gatekeeper system via the wireless connection signal, a request to update a ticket information to identify that the attendee associated with the ticket identifier is checked-in.

4. The method of claim 1 , wherein the gatekeeper system comprises a portable, ruggedized, and waterproof case that substantially encloses a router and a switch.

5. The method of claim 1 , wherein each check-in device is substantially enclosed by a portable, ruggedized, and waterproof case.

6. The method of claim 1 , wherein the check-in device is coupled to the access point and a support structure.

7. The method of claim 1 , further comprising:

receiving, by the gatekeeper system from the check-in device via a wireless connection signal, a ticket identifier received from a mobile device of the attendee;

comparing, by the gatekeeper system, the ticket identifier to a stored ticket information;

generating, by the gatekeeper system, an indication of validity of the ticket based on the comparison; and

transmitting, by the gatekeeper system to the check-in device via the wireless connection signal, the indication of validity of the ticket identifier.

8. The method of claim 7 , further comprising:

updating, by the gatekeeper system, the stored ticket information based on the comparison.

9. The method of claim 7 , further comprising:

receiving, by the gatekeeper system from the check-in device via the wireless connection signal, one or more status indicators; and

displaying, by the gatekeeper system, indicator information based on the one or more status indicators.

10. The method of claim 7 , further comprising:

accessing, by the gatekeeper system from the event management system, a first ticket information identifying, for each of a plurality of attendees of the event:

a ticket identifier associated with the attendee; and

whether the attendee is checked-in or not checked-in.

11. The method of claim 7 , further comprising:

transmitting, by the gatekeeper system, a ticket indication message configured to cause the event management system to update a master ticket information.

12. The method of claim 7 , further comprising:

receiving, by the gatekeeper system, an update message including an indication of one or more changes to a master ticket information; and

updating, by the gatekeeper system, the stored ticket information based on the update message to match the master ticket information.

13. The method of claim 1 , wherein the computing system comprises a server of the event management system.

14. The method of claim 1 , wherein the gatekeeper system is present on-site at the event.

15. The method of claim 14 , wherein the check-in device is communicably connected to the gatekeeper system via a wireless connection signal.

16. The method of claim 14 , wherein the check-in device is communicably connected to the gatekeeper system via a switch connector to the switch.

17. The method of claim 1 , wherein the gatekeeper system is located off-site from the event.

18. The method of claim 17 , wherein the gatekeeper system is communicably connected to the check-in device via a wireless connection signal.

19. One or more computer-readable non-transitory storage media embodying software that is operable when executed by an event management system to:

receive, by a check-in device associated with the event management system, a ticket identifier for an attendee of an event, the check-in device comprising an access point, the access point being operable to connect by a wireless signal to one or more mobile devices;

transmit, from the check-in device to a gatekeeper system associated with the event management system, the ticket identifier for the attendee, wherein the gatekeeper system comprises a router, a switch, and a computing system, and wherein the check-in device is communicably connected to the gatekeeper system;

validate, by the gatekeeper system, the ticket identifier for the attendee; and

transmit, from the gatekeeper system to the check-in device, an indication of validity of the ticket identifier for the attendee.

20. An event management system comprising: one or more processors; and a memory coupled to the processors comprising instructions executable by the processors, the processors being operable when executing the instructions to:

receive, by a check-in device associated with the event management system, a ticket identifier for an attendee of an event, the check-in device comprising an access point, the access point being operable to connect by a wireless signal to one or more mobile devices;

transmit, from the check-in device to a gatekeeper system associated with the event management system, the ticket identifier for the attendee, wherein the gatekeeper system comprises a router, a switch, and a computing system, and wherein the check-in device is communicably connected to the gatekeeper system;

validate, by the gatekeeper system, the ticket identifier for the attendee; and

transmit, from the gatekeeper system to the check-in device, an indication of validity of the ticket identifier for the attendee.

Assignments (8)
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS Recorded Aug 6, 2025
From: EVENTBRITE, INC.
To: FIRST-CITIZENS BANK & TRUST COMPANY
Reel/Frame 072958/0396 →
TERMINATION AND RELEASE OF SECURITY INTEREST IN PATENTS Recorded Mar 12, 2021
From: WILMINGTON TRUST, NATIONAL ASSOCIATION
To: EVENTBRITE, INC.
Reel/Frame 055583/0602 →
ASSIGNMENT AND ASSUMPTION OF PATENT SECURITY AGREEMENT Recorded Jun 15, 2020
From: FP CREDIT PARTNERS L.P.
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 052937/0145 →
SECURITY INTEREST Recorded May 11, 2020
From: EVENTBRITE, INC.
To: FP CREDIT PARTNERS, L.P
Reel/Frame 052629/0295 →
RELEASE OF SECURITY INTEREST Recorded Sep 26, 2018
From: VENTURE LENDING & LEASING VII, INC.; VENTURE LENDING & LEASING VIII, INC.
To: EVENTBRITE, INC.
Reel/Frame 046976/0248 →
SECURITY INTEREST Recorded May 29, 2018
From: EVENTBRITE, INC.
To: VENTURE LENDING & LEASING VIII, INC.
Reel/Frame 046251/0072 →
SECURITY INTEREST Recorded Jul 6, 2017
From: EVENTBRITE, INC.
To: VENTURE LENDING & LEASING VII, INC.; VENTURE LENDING & LEASING VIII, INC.
Reel/Frame 042926/0727 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 8, 2014
From: BASCOMBE, SIMON M.
To: EVENTBRITE, INC.
Reel/Frame 033688/0657 →
Continuity (4)
Continuation 14099753 · Dec 6, 2013
Continuation 13773005 · Feb 21, 2013
Continuation 13234000 · Sep 15, 2011
Related Publication 20140379393A1 · Dec 25, 2014