Interactive voice response system crawler

1. A system for interactive voice response system crawling, comprising:

an IVR crawler stored and operating on a network-connected computing device;

a test case execution engine stored and operating on a network-connected computing device;

a test results analyzer stored and operating on a network-connected computing device, wherein the test results analyzer analyzes the results of test case execution from the test execution engine; and

a database stored and operating on a network-connected computing device;

a VXML browser;

wherein the IVR crawler traverses a menu path in an interactive voice response system;

wherein the IVR crawler generates test cases based at least in part on the menu paths traversed;

wherein the IVR crawler sends the test cases to the database;

wherein the IVR crawler places a telephone call to an IVR system under direction of the test case execution engine; and

wherein the database stores the test cases received from the IVR crawler;

wherein the IVR crawler is a VXML-based crawler;

wherein the VXML browser provides VXML files via a network;

wherein the VXML-based crawler receives a VXML file from the VXML browser.

2. The system of claim 1 , further comprising an automatic speech recognition engine stored and operating on a network-connected computing device, wherein the automated speech recognition engine interprets audio prompts from the IVR during test case execution;

wherein the IVR crawler is alternatively a ASR/NLSR speech-based crawler;

wherein the ASR/NLSR speech-based crawler places a telephone call to an IVR system;

wherein the ASR/NLSR speech-based crawler interacts with the IVR system via automatically generated speech utterance inputs.

3. The system of claim 1 , wherein the test cases are retrieved directly from the IVR crawler as they are produced.

4. The system of claim 1 , wherein stored test cases are retrieved from a database.