Non-transitory computer readable medium, information processing apparatus, and network system for determining relay unit based on loading information and useable-area of user

1. A non-transitory computer readable medium storing a program causing a computer to execute a process, the process comprising:

acquiring load information indicating load applied to each of a plurality of relay units which are located in an establishment provided with a network system, and which connect a terminal apparatus in the establishment to the network system;

acquiring relay-unit information indicating correspondence between each of the plurality of relay units and an area where each of the plurality of relay units operates;

acquiring usable-area information indicating which areas within the establishment a user of the terminal apparatus is allowed to enter;

determining, in response to a connection request being sent, a first relay unit with lower load than a second relay unit to which the connection request is sent by the terminal apparatus, based on the acquired load information, the acquired relay-unit information and the acquired usable-area information, the first relay unit being determined from among relay units which operate in areas that the user of the terminal apparatus is allowed to enter; and

providing information on the determined first relay unit to the terminal apparatus.

2. The non-transitory computer readable medium according to claim 1 , the process further comprising:

acquiring travel information related to traveling of the user of the terminal apparatus from a currently-located area to the area where each of the plurality of relay units operates,

wherein determining the first relay unit is performed further based on the acquired travel information.

3. The non-transitory computer readable medium according to claim 1 ,

wherein the provided information further indicates an area where the determined first relay unit operates.

4. The non-transitory computer readable medium according to claim 1 , wherein

the provided information includes map information indicating an area where the determined first relay unit operates.

5. The non-transitory computer readable medium according to claim 1 , the process further comprising:

acquiring usage-status information indicating a usage status of each area where each of the plurality of relay units operates,

wherein determining the first relay unit is performed further based on the acquired usage-status information.

6. The non-transitory computer readable medium according to claim 1 ,

wherein the usable-area information further indicates areas, among the areas that the user is allowed to enter, that are available for use.

7. The non-transitory computer readable medium according to claim 5 ,

wherein the usage-status of each area indicates whether the area is currently being used.

8. An information processing apparatus comprising:

at least one processor which implements:

an acquisition unit configured to:

acquire load information indicating load applied to each of a plurality of relay units which are located in an establishment provided with a network system, and which connect a terminal apparatus in the establishment to the network system,

acquire relay-unit information indicating correspondence between each of the plurality of relay units and an area where each of the plurality of relay units operates, and

acquire usable-area information indicating which areas within the establishment a user of the terminal apparatus is allowed to enter;

a determining unit configured to determine, in response to a connection request being sent, a first relay unit with lower load than a second relay unit to which the connection request is sent by the terminal apparatus, based on the acquired load information, the acquired relay-unit information and the acquired usable-area information, the first relay unit being determined from among relay units which operate in areas that the user of the terminal apparatus is allowed to enter; and

a providing unit configured to provide information on the determined first relay unit to the terminal apparatus.

9. A network system comprising:

a network;

a plurality of relay units that are connected to the network;

a terminal apparatus that is connected to the network via any one of the relay units;

at least one processor which implements:

an acquisition unit configured to:

acquire load information indicating load applied to each of the plurality of relay units which are located in an establishment provided with a network system, and which connect the terminal apparatus in the establishment to the network system,

acquire relay-unit information indicating correspondence between each of the plurality of relay units and an area where each of the plurality of relay units operates, and

acquire usable-area information indicating which areas within the establishment a user of the terminal apparatus is allowed to enter;

a determining unit configured to determine, in response to a connection request being sent, a first relay unit with lower load than a second relay unit to which the connection request is sent by the terminal apparatus, based on the acquired load information, the acquired relay-unit information and the acquired usable-area information, the first relay unit being determined from among relay units which operate in areas that the user of the terminal apparatus is allowed to enter; and

a providing unit configured to provide information on the determined first relay unit to the terminal apparatus.