IP Library Granted Patent US 10,083,421
Granted Patent B2
US 10,083,421 · App. 14/734,541 · Granted Sep 25, 2018

System and method for the augmentation of emotional and social intelligence in technology mediated communication

Inventor: James K. Hazy (Lebanon, NJ)
G06Q10/103G06Q10/00G06Q10/0637G06Q10/0639G06Q10/06393G06Q10/10G06Q30/02G09B19/00G06Q50/01
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Quick Facts
Patent No.
US 10,083,421
App. No.
14/734,541
Granted
Sep 25, 2018
Kind
B2
Abstract

A system for augmenting social information processing and emotional and social intelligence for use in technology mediated communications sessions is disclosed. The system may gather data associated with users participating in a project conducted via the technology mediated communication. The data may include emotional and social data generated by the plurality of users. The system may query the plurality of users for information associated with a deliverable for the project and the users' participation in the project. The system may receive, in response to the querying, the information associated with the deliverable and the participation in the project. Furthermore, the system may generate, based on the data, the information, and variables, recommendations for the users. The recommendation may indicate how each user should interact with at least one other user so as to enhance an outcome associated with the project.

Claims (45)

1. A system for augmenting social information processing and emotional and social intelligence in technology mediated communication, the system comprising:

a memory that stores instructions;

a processor that executes the instructions to perform operations, the operations comprising:

gathering data associated with a plurality of users participating in a project conducted via technology mediated communication, wherein the data relates to emotional and social data generated by the plurality of users during a period of time;

capturing, by utilizing a surveillance device, media content including physical

changes and expressions of the plurality of users while the plurality of users

participate in the project, wherein the physical changes and the expressions in the media content are utilized to generate a portion of the emotional and social data:

querying the plurality of users for information associated with a deliverable for the project and participation in the project, wherein the plurality of users are queried by transmitting queries to a plurality of devices associated with the plurality of users:

receiving, in response to the querying and from the plurality of devices associated with the users, the information associated with the deliverable and the participation in the project, wherein the information associated with the deliverable and the participation in the project received from the plurality of devices is encrypted by utilizing a security and encryption program:

generating and transmitting an acknowledgement to the plurality of devices in

response to receiving the information associated with the deliverable and the

participation in the project, wherein, in response to the acknowledgement being received at the plurality of devices, the information associated with the deliverable and the participation in the project is deleted from the plurality of devices for a security purpose; and

generating, based on the data, the information associated with the deliverable and the participation in the project, and the emotional and social data generated from the media content, a recommendation for a first user of the plurality of users, wherein the recommendation indicates how to interact with at least one other user of the plurality of users so as to enhance an outcome associated with the project.

2. The system of claim 1 , wherein the operations further comprise gathering the data associated with the plurality of users by utilizing the surveillance device, a wearable device, a global positioning system, a sensor, a key-stroke logger, network usage information, or a combination thereof.

3. The system of claim 1 , wherein the operations further comprise gathering additional data associated with the plurality of users participating in the project, wherein the additional data relates to a leadership activity variable.

4. The system of claim 3 , wherein the operations further comprise generating the recommendation for the first user based on the additional data and the leadership activity variable.

5. The system of claim 1 , wherein the operations comprise gathering additional data associated with the plurality of users participating in the project, wherein the additional data relates to an environmental state variable.

6. The system of claim 5 , wherein the operations further comprise generating the recommendation for the first user based on the additional data and the environmental state variable.

7. The system of claim 1 , wherein the operations further comprise generating the recommendation based on a prioritization of a plurality of leadership functions corresponding to the deliverable.

8. The system of claim 1 , wherein the operations further comprise designating a managing user of the plurality of users, wherein the managing user receives the recommendation.

9. The system of claim 1 , wherein the information associated with the deliverable for the project and the participation in the project includes a participation level for the project, a feeling associated with the project, a concern associated with the project, a contribution associated with the project, a skill needed for satisfying the deliverable of the project, or a combination thereof.

10. The system of claim 1 , wherein the operations further comprise providing the recommendation to the first user.

11. The system of claim 1 , wherein the operations further comprise gathering additional data associated with the plurality of users participating in the project, wherein the additional data relates to an organization state variable, and wherein the operations further comprise generating the recommendation for the first user based on the additional data and the organization state variable.

12. A method for augmenting social information processing and emotional and social intelligence in technology mediated communication, the method comprising:

gathering data associated with a plurality of users participating in a project conducted via technology mediated communication, wherein the data relates to emotional and social data generated by the plurality of users during a period of time;

capturing, by utilizing a surveillance device, media content including physical changes and expressions of the plurality of users while the plurality of users participate in the project, wherein the physical changes and the expressions in the media content are utilized to generate a portion of the emotional and social data:

querying the plurality of users for information associated with a deliverable for the project and participation in the project wherein the plurality of users are queried by transmitting queries to a plurality of devices associated with the plurality of users;

receiving, in response to the querying and from the plurality of devices associated with the users, the information associated with the deliverable and the participation in the project, wherein the information associated with the deliverable and the participation in the project received from the plurality of devices is encrypted by utilizing a security and encryption program;

generating and transmitting an acknowledgement to the plurality of devices in response to receiving the information associated with the deliverable and the participation in the project wherein, in response to the acknowledgement being received at the plurality of devices, the information associated with the deliverable and the participation in the project is deleted from the plurality of devices for a security purpose; and

generating, based on the data, the information associated with the deliverable and the participation in the project, and the emotional and social data generated from the media content, a recommendation for a first user of the plurality of users, wherein the recommendation indicates how to interact with at least one other user of the plurality of users so as to enhance an outcome associated with the project, wherein the generating is performed by utilizing instructions from memory that are executed by a processor.

13. The method of claim 12 , further comprising gathering additional data associated with the plurality of users participating in the project, wherein the additional data relates to a leadership activity variable.

14. The method of claim 13 , further comprising generating the recommendation for the first user based on the additional data and the leadership activity variable.

15. The method of claim 12 , further comprising gathering additional data associated with the plurality of users participating in the project, wherein the additional data relates to an environmental state variable.

16. The method of claim 15 , further comprising generating the recommendation for the first user based on the additional data and the environmental state variable.

17. The method of claim 12 , further comprising generating the recommendation based on a prioritization of a plurality of leadership functions corresponding to the deliverable.

18. The method of claim 12 , wherein the recommendation includes a recommendation for improving situational awareness, a recommendation for correcting an organizational issue, a recommendation for accomplishing the deliverable, a recommendation for a question to ask the at least one other user, a recommendation for a decision to make regarding resource allocation and organizational structure, or a combination thereof.

19. The method of claim 12 , further comprising providing training media with the recommendation to the first user, wherein the training media provides training for the first user to enhance the outcome of the project.

20. The method of claim 12 , further comprising prompting the first user to initiate a specific action associated with the recommendation.

21. A computer-readable device comprising instructions, which, when loaded and executed by a processor cause the processor to perform operations, the operations comprising:

gathering data associated with a plurality of users participating in a project conducted via technology mediated communication, wherein the data relates to emotional and social data generated by the plurality of users during a period of time;

capturing, by utilizing a surveillance device, media content including physical changes and expressions of the plurality of users while the plurality of users participate in the project, wherein the physical changes and the expressions in the media content are utilized to generate a portion of the emotional and social data:

querying the plurality of users for information associated with a deliverable for the project and participation in the project, wherein the plurality of users are queried by transmitting queries to a plurality of devices associated with the plurality of users:

receiving, in response to the querying and from the plurality of devices associated with the users, the information associated with the deliverable and the participation in the project, wherein the information associated with the deliverable and the participation in the project received from the plurality of devices is encrypted by utilizing a security and encryption program:

generating and transmitting an acknowledgement to the plurality of devices in response to receiving the information associated with the deliverable and the participation in the project, wherein, in response to the acknowledgement being received at the plurality of devices, the information associated with the deliverable and the participation in the project is deleted from the plurality of devices for a security purpose: and

generating, based on the data, the information associated with the deliverable and the participation in the project, and the emotional and social data generated from the media content, a recommendation for a first user of the plurality of users, wherein the recommendation indicates how to interact with at least one other user of the plurality of users so as to enhance an outcome associated with the project.

Continuity (4)
Continuation In Part 14109199 · Dec 17, 2013
Continuation 11570136
Provisional Application 60578999 · Jun 12, 2004
Related Publication 20150269525A1 · Sep 24, 2015