IP Library Granted Patent US 10,841,268
Granted Patent B2
US 10,841,268 · App. 14/817,899 · Granted Nov 17, 2020

Methods and apparatus to generate virtual war rooms via social media in enterprise network environments

Inventors: Glen Robert Simpson (Sunnyvale, CA); Didier Giannesini (Eastwood, AU); Clive Ilan Ross (Ashbury, AU)
Assignee: VMware, Inc.
H04L51/32H04L41/5006H04L43/0817H04L43/16H04L67/38G06Q10/10G06Q50/01
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Quick Facts
Patent No.
US 10,841,268
App. No.
14/817,899
Granted
Nov 17, 2020
Kind
B2
Abstract

An example method to generate communication clients in an enterprise network environment involves receiving a status from a resource management system, the status associated with a computing resource of the enterprise network environment. The example method involves determining whether the status satisfies a threshold. When the status satisfies the threshold, the example method involves selecting a plurality of users based on a status agreement. When the status satisfies the threshold, the example method involves generating a communication client associated with the resource. When the status satisfies the threshold, the example method involves inviting the selected plurality of users via a social media interface to access the communication client.

Claims (37)

1. A method to generate a communication client in an enterprise network environment, the method comprising:

accessing, with a processor, a value indicative of a quantity of tags included in a plurality of social media messages, the tags indicative of a computing resource of the enterprise network environment;

comparing, with the processor and using a computer-executable process, the value to a threshold quantity of tags;

in response to: (a) a comparison of a status of a health of the computing resource to a status threshold indicative of a minimum acceptable health status, and (b) the value indicative of the quantity of tags satisfying the threshold quantity of tags:

selecting, with the processor, a plurality of users based on a status agreement;

generating, with the processor, a communication client pertaining to the computing resource; and

inviting, with the processor, the selected plurality of users to access the communication client, the selected plurality of users invited via a social media interface.

2. The method as defined in claim 1 , wherein the status agreement is a service level agreement defining the status threshold and the plurality of users associated with the computing resource.

3. The method as defined in claim 2 , wherein the status agreement is established between an enterprise network provider and a consumer.

4. The method as defined in claim 2 , wherein the selecting of the plurality of users based on the status agreement includes accessing, with the processor, the status agreement and analyzing, with the processor, the status agreement to identify the plurality of users.

5. The method as defined in claim 1 , wherein the threshold quantity of tags defines the quantity of tags received in a time period.

6. The method of claim 1 , further including analyzing the plurality of social media messages for a recurrence of a type of tag to identify the value indicative of the quantity of tags.

7. The method of claim 1 , further including accessing a value indicative of a quantity of topics included in the plurality of social media messages, the value compared to a threshold quantity of topics to generate the communication client pertaining to the topic.

8. An apparatus to generate a communication client in an enterprise network environment, the apparatus comprising:

a war room generator to:

access a value indicative of a quantity of tags included in a plurality of social media messages, the tags indicative of a computing resource of the enterprise network environment;

compare using a computer-executable process, the value to a threshold quantity of tags;

in response to: (a) a comparison of a status of a health of the computing resource to a status threshold indicative of a minimum acceptable health status, and (b) the value indicative of the quantity of tags satisfying the threshold quantity of tags:

select a plurality of users based on a status agreement; and

generate a communication client pertaining to the computing resource; and

a social media interface to deliver invitations to the selected plurality of users to access the communication client.

9. The apparatus as defined in claim 8 , wherein the status agreement is to be a service level agreement defining the status threshold and the plurality of users associated with the computing resource.

10. The apparatus as defined in claim 9 , wherein the status agreement is to be established between an enterprise network provider and a consumer.

11. The apparatus as defined in claim 9 , wherein the war room generator is to select the plurality of users by accessing the status agreement and by analyzing the status agreement to identify the plurality of users.

12. The apparatus as defined in claim 8 , wherein the threshold quantity of tags defines the quantity of tags received in a time period.

13. The apparatus of claim 8 , further including a tag processor to analyze the plurality of social media messages for a recurrence of a type of tag to identify the value indicative of the quantity of tags.

14. The apparatus of claim 8 , wherein the war room generator is to access a value indicative of a quantity of topics included in the plurality of social media messages, the value compared to a threshold quantity of topics to generate the communication client pertaining to the topic.

15. Anon-transitory computer readable medium comprising computer readable instructions that, when executed, cause at least one processor to at least:

access a value indicative of a quantity of tags included in a plurality of social media messages, the tags indicative of a computing resource of an enterprise network environment;

compare, the value to a threshold quantity of tags;

in response to: (a) a comparison of a status of a health of the computing resource to a status threshold indicative of a minimum acceptable health status, and (b) the value indicative of the quantity of tags satisfying the threshold quantity of tags:

select a plurality of users based on a status agreement;

generate a communication client pertaining to the computing resource; and

invite the selected plurality of users to access the communication client, the selected plurality of users invited via a social media interface.

16. The non-transitory computer readable medium as defined in claim 15 , wherein the status agreement is a service level agreement defining the status threshold and the plurality of users associated with the computing resource.

17. The non-transitory computer readable medium as defined in claim 16 , wherein the status agreement is established between an enterprise network provider and a consumer.

18. The non-transitory computer readable medium as defined in claim 16 , wherein the instructions, when executed, cause the processor to select the plurality of users by accessing the status agreement and by analyzing the status agreement to identify the plurality of users.

Assignments (4)
CHANGE OF NAME Recorded Apr 15, 2024
From: VMWARE, INC.
To: VMWARE LLC
Reel/Frame 067103/0030 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 7, 2017
From: GIANNESINI, DIDIER; ROSS, CLIVE ILAN
To: VMWARE, INC.
Reel/Frame 041488/0383 →
CORRECTIVE ASSIGNMENT TO CORRECT THE DOCKET NUMBER PREVIOUSLY RECORDED ON REEL 037559 FRAME 0316. ASSIGNOR(S) HEREBY CONFIRMS THE ASSIGNMENT. Recorded Feb 1, 2016
From: SIMPSON, GLEN ROBERT
To: VMWARE, INC.
Reel/Frame 037678/0571 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 22, 2016
From: SIMPSON, GLEN ROBERT
To: VMWARE, INC.
Reel/Frame 037559/0316 →
Continuity (1)
Related Publication 20170041435A1 · Feb 9, 2017