IP Library Granted Patent US 9,654,648
Granted Patent B2
US 9,654,648 · App. 14/984,659 · Granted May 16, 2017

Native mobile device identification for toll-free service usage

Inventor: Sriram Sharma (Herndon, VA)
Assignee: Somos, Inc.
H04M15/8061G06F17/30525G06Q30/0201H04M3/2218H04M3/2263H04M3/36H04M3/367H04M3/42153H04M3/42161H04M3/42178H04M3/42306H04M3/42357H04M3/5175H04M15/47H04M15/72H04M15/8083H04M15/8214H04Q3/0087H04Q3/0091H04W4/14H04W40/02
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Quick Facts
Patent No.
US 9,654,648
App. No.
14/984,659
Granted
May 16, 2017
Kind
B2
Abstract

A mobile device including a unique toll-free ID (TFID) present in the mobile device operable to facilitate toll-free communication between the mobile device and a manufacturer.

Claims (8)

1. A method of communication via a toll-free service, comprising: receiving, by a TFID merchandise registry, a unique toll-free ID (TFID) of at least one mobile device, wherein the TFID is associated with merchandise purchased by a user of the mobile device, wherein the TFID is hard flashed in the mobile device, the TFID operable to facilitate toll-free communication between the mobile device and a manufacturer; receiving, by the TFID merchandise registry, from the manufacturer, a toll-free (TF) number associated with the purchased merchandise; and providing an automatic warranty registration of the purchased merchandise based on the TFID and the TF number.

2. The method of claim 1 , further comprising reading of at least one of a QR code, Barcode, RFID, and a serial number associated with the purchased merchandise via a camera of the mobile device in order to associate the TFID of the at least one mobile device with the purchased merchandise.

3. The method of claim 2 , further comprising associating at least one of the QR code, Barcode, RFID, and the serial number with the TFID via a TFID Mobile Application on the at least one mobile device.

4. The method of claim 1 , further comprising identifying a customer via the TFID.

5. The method of claim 1 , further comprising identifying a toll free provider that is providing the toll-free service via the TFID.

6. The method of claim 1 , further comprising providing information associated with the warranty registration to the at least one mobile device, and initiating a customer service toll-free call without incurring cost to the user based on the information associated with the warranty information.

7. The method of claim 6 , wherein the customer service toll-free call includes allowing the user to access multimedia content.

8. The method of claim 6 , wherein the toll-free call occurs in a location where the toll-free communication prevents incurring international roaming expenses on the device placing the communication.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 7, 2017
From: SHARMA, SRIRAM
To: SOMOS, INC.
Reel/Frame 041928/0077 →
Continuity (6)
Continuation 14960312 · Dec 4, 2015
Continuation In Part 14928575 · Oct 30, 2015
Provisional Application 62073976 · Nov 1, 2014
Provisional Application 62088406 · Dec 5, 2014
Provisional Application 62172791 · Jun 8, 2015
Related Publication 20160191716A1 · Jun 30, 2016