Proximity-based pharmacy application services system
Methods, systems, and devices for consumer interaction are described. An example method may include receiving, by a computing device, an indication that a mobile device associated with a first user account is located within a facility. The method may also include accessing, in response to the received indication, information from a pharmacy management software system associated with the first user account. The method may also include determining a refill opportunity associated with the first user account. Additionally, the method may include transmitting a refill opportunity notification to the mobile device based at least in part on the determined refill opportunity.
1. A method of consumer interaction comprising:
receiving, by a computing device, an indication that a mobile device associated with a first user account is located within a facility, the received indication being based at least in part on a communication associated with the mobile device and a wireless device located within or proximal to the facility;
accessing, by the computing device in response to the received indication, information from a pharmacy management software system associated with the first user account;
determining, by the computing device, that a refill opportunity associated with the first user account is available on an existing prescription and has not been acted upon by a user of the first user account, the determining being based at least in part on the information from the pharmacy management software system;
determining, by the computing device, that the refill opportunity is capable of being fulfilled by the facility; and
transmitting, by the computing device, a refill opportunity notification to the mobile device based at least in part on the determining that the refill opportunity is available on an existing prescription and has not been acted upon by a user of the first user account and the determining that the refill opportunity is capable of being fulfilled by the facility.
2. The method of claim 1 , wherein determining the refill opportunity associated with the first user account comprises determining that a second user account has an available refill on an existing prescription and has not been acted upon by a user of the second user account, the second user account being linked to the first user account.
3. The method of claim 1 , further comprising:
receiving, by the computing device, a refill indication associated with the refill opportunity notification;
initiating processing associated with the refill opportunity based at least in part on the received refill indication; and
providing for display order information associated with at least one of the refill indication or the refill opportunity, the order information being for display to at least one device different from the mobile device.
4. The method of claim 3 , further comprising:
transmitting, by the computing device, a refill completion notification to the mobile device.
5. The method of claim 3 , further comprising:
initiating an auto-payment process based at least in part on the received refill indication.
6. The method of claim 1 , further comprising:
determining that the first user account qualifies for a medication therapy service based at least in part on the accessed information from the pharmacy management software system.
7. The method of claim 1 , further comprising:
determining a disease state associated with the first user account based at least in part on the refill opportunity;
performing, by the computing device, an authentication process based at least in part on the determining the disease state; and
transmitting, by the computing device, a healthcare opportunity notification associated with the disease state to the mobile device based at least in part on the authentication process.
8. The method of claim 1 , further comprising:
determining, by the computing device and based at least in part on the information from the pharmacy management software system, that a service opportunity is available from the facility and that the service opportunity is associated with the first user account; and
transmitting, by the computing device, a service opportunity notification to the mobile device.
9. An apparatus for consumer interaction, comprising:
a processor;
memory in electronic communication with the processor; and
instructions stored in the memory and operable, when executed by the processor, to cause the apparatus to:
receive an indication that a mobile device associated with a first user account is located within a facility, the received indication being based at least in part on a communication associated with the mobile device and a wireless device located within or proximal to the facility;
access, in response to the received indication, information from a pharmacy management software system associated with the first user account;
determine that a refill opportunity associated with the first user account is available on an existing prescription and has not been acted upon by a user of the first user account, the determining being based at least in part on the information from the pharmacy management software system;
determine that the refill opportunity is capable of being fulfilled by the facility; and
transmit a refill opportunity notification to the mobile device based at least in part on determining that the refill opportunity is available on an existing prescription and has not been acted upon by a user of the first user account and determining that the refill opportunity is capable of being fulfilled by the facility.
10. The apparatus of claim 9 , wherein the instructions are operable to cause the processor to:
determine the refill opportunity associated with the first user account comprises determining that a second user account has an available refill on an existing prescription and has not been acted upon by a user of the second user account, the second user account being linked to the first user account.
11. The apparatus of claim 9 , wherein the instructions are operable to cause the processor to:
receive a refill indication associated with the refill opportunity notification;
initiate processing associated with the refill opportunity based at least in part on the received refill indication; and
provide for display order information associated with at least one of the refill indication or the refill opportunity, the order information being for display to at least one device different from the mobile device.
12. The apparatus of claim 11 , wherein the instructions are operable to cause the processor to:
transmit a refill completion notification to the mobile device.
13. The apparatus of claim 11 , wherein the instructions are operable to cause the processor to:
initiate an auto-payment process based at least in part on the received refill indication.
14. The apparatus of claim 9 , wherein the instructions are operable to cause the processor to:
determine that the first user account qualifies for a medication therapy service based at least in part on the accessed information from the pharmacy management software system.
15. The apparatus of claim 9 , wherein the instructions are operable to cause the processor to:
determine a disease state associated with the first user account based at least in part on the determined refill opportunity;
perform an authentication process based at least in part on determining the disease state; and
transmit a healthcare opportunity notification associated with the disease state to the mobile device based at least in part on the authentication process.
16. The apparatus of claim 9 , wherein the instructions are operable to cause the processor to:
determine, based at least in part on the information from the pharmacy management software system, that a service opportunity is available from the facility and that the service opportunity is associated with the first user account; and
transmit a service opportunity notification to the mobile device.
17. A non-transitory computer-readable medium storing code for consumer interaction, the code comprising instructions executable to:
receive an indication that a mobile device associated with a first user account is located within a facility, the received indication being based at least in part on a communication associated with the mobile device and a wireless device located within or proximal to the facility;
access, in response to the received indication, information from a pharmacy management software system associated with the first user account;
determine that a refill opportunity associated with the first user account is available on an existing prescription and has not been acted upon by a user of the first user account, the determining being based at least in part on the information from the pharmacy management software system;
determine that the refill opportunity is capable of being fulfilled by the facility; and
transmit a refill opportunity notification to the mobile device based at least in part on determining that the refill opportunity is available on an existing prescription and has not been acted upon by a user of the first user account and determining that the refill opportunity is capable of being fulfilled by the facility.
18. The non-transitory computer-readable medium of claim 17 , wherein the instructions are executable to:
receive a refill indication associated with the refill opportunity notification;
initiate processing associated with the refill opportunity based at least in part on the received refill indication; and
provide for display order information associated with at least one of the refill indication or the refill opportunity, the order information being for display to at least one device different from the mobile device.