SYSTEMS AND METHODS FOR MATCHING PROVIDERS AND RECIPIENTS FOR REMOTE CARE SERVICES
The present invention relates to systems and methods for matching providers and recipients. First, historical information on the service providers and recipients is collected. Feedback from both the service provider and service recipients on the quality of service is compiled. Optimal match profiles are then generated, and these earlier profile matches are used to asses any new providers and/or recipients to ensure a good fit. The services may include feeding, companionship, grooming, and personal assistance. Once the matches have been made, they may be displayed to the providers, and application information from interested providers may be provided to the recipient and friends/family of the recipient. The recipient, or authorized agent, may then select one of the providers.
1 . A computerized system for matching a service provider to a recipient, the system comprising:
a historic data source of historic provider profile information collected from a first plurality of providers, historic recipient profile information collected from a plurality of recipients, and historical feedback from the first plurality of providers and the plurality of recipients on the quality of a delivered service;
a match optimizer configured to generate optimal profile matches by comparing the historic provider profile information and the historic recipient profile information with the collected feedback;
an onboarder configured to collect provider profile information from a second plurality of providers, and collect recipient profile information from a recipient; and
a matcher configured to match the recipient to at least one of the providers in the second plurality of providers based upon similarity of the provider profile information and the recipient profile information to the optimal profile matches.
2 . The system of claim 1 , wherein the service includes at least one of feeding, companionship, grooming, and personal assistance.
3 . The system of claim 1 , wherein the historic provider profile and provider profile includes at least one of the provider's name, image, gender, birthdate, location, certifications, experience, and personal likes and dislikes.
4 . The system of claim 1 , wherein the historic recipient profile and recipient profile includes at least one of the recipient's name, image, gender, location, weight, birthdate, care needs, physical limitations, mental limitations, pet status, and at least one of favorite food, favorite holiday, most treasured memory, and favorite person.
5 . The system of claim 1 , further comprising a marketplace configured to:
display the match to the at least one provider;
collect application information from at least one of the at least one providers;
present the at least one of the at least one providers who applied to at least one of the recipient and family and friends of the recipient; and
receive confirmation of which provider is selected.
6 . The system of claim 5 , wherein the presentation of the at least one of the at least one providers who applied includes displaying each provider's profile and cost.
7 . The system of claim 1 , further comprising a feedback module configured to collect feedback on the matched recipient and at least one of the providers.
8 . The system of claim 7 , wherein the matcher updates the match in response to the collected feedback.
9 . The system of claim 1 , wherein the matcher is further configured to generate a compatibility score for the recipient and each provider.
10 . The system of claim 1 , further comprising a filter which sorts the second plurality of providers by location and credentials prior to the matching.
11 . A computerized method of matching a service provider to a recipient, the system comprising:
collecting historic provider profile information from a first plurality of providers,
collecting historic recipient profile information from a plurality of recipients;
collecting historical feedback from the first plurality of providers and the plurality of recipients on the quality of a delivered service;
generating, by a computer, optimal profile matches by comparing the historic provider profile information and the historic recipient profile information with the collected feedback;
collecting provider profile information from a second plurality of providers;
collecting recipient profile information from a recipient; and
matching the recipient to at least one of the providers in the second plurality of providers based upon similarity of the provider profile information and the recipient profile information to the optimal profile matches.
12 . The method of claim 11 , wherein the service includes at least one of feeding, companionship, grooming, and personal assistance.
13 . The method of claim 11 , wherein the historic provider profile and provider profile includes at least one of the provider's name, image, gender, birthdate, location, certifications, experience, and personal likes and dislikes.
14 . The method of claim 11 , wherein the historic recipient profile and recipient profile includes at least one of the recipient's name, image, gender, location, weight, birthdate, care needs, physical limitations, mental limitations, pet status, and at least one of favorite food, favorite holiday, most treasured memory, and favorite person.
15 . The method of claim 11 , further comprising:
displaying the match to the at least one provider;
collecting application information from at least one of the at least one providers;
presenting the at least one of the at least one providers who applied to at least one of the recipient and family and friends of the recipient; and
receiving confirmation of which provider is selected.
16 . The method of claim 15 , wherein the presentation of the at least one of the at least one providers who applied includes displaying each provider's profile and cost.
17 . The method of claim 11 , further comprising collecting feedback on the matched recipient and at least one of the providers.
18 . The method of claim 17 , further comprising updating the match in response to the collected feedback.
19 . The method of claim 11 , further comprising generating a compatibility score for the recipient and each provider.
20 . The method of claim 11 , further comprising sorting the second plurality of providers by location and credentials prior to the matching.