IP Library Granted Patent US 10,171,411
Granted Patent B2
US 10,171,411 · App. 15/185,265 · Granted Jan 1, 2019

Communication message consolidation with content difference formatting

Inventors: Alaa Abou Mahmoud (Dracut, MA); Paul R. Bastide (Boxford, MA); Fang Lu (Billerica, MA)
Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
H04L51/36H04L51/06H04L51/16H04W4/12H04L51/14
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Quick Facts
Patent No.
US 10,171,411
App. No.
15/185,265
Granted
Jan 1, 2019
Kind
B2
Abstract

A set of similar messages addressed to a user is detected. Redundantly similar portions of the set of similar messages and a progressive set of differences between the set of similar messages are identified. The set of similar messages are consolidated into a single consolidated message. The single consolidated message includes one version of the redundantly similar portions in association with the progressive set of differences in a sequence and the progressive set of differences formatted differently from the redundant similar portions.

Claims (28)

1. A method, comprising:

detecting, by a processor, a set of similar messages addressed to a user;

identifying redundantly similar portions of the set of similar messages that provide contextual details related to a progressive set of differences between the set of similar messages;

consolidating the set of similar messages into a single consolidated message comprising the redundantly similar portions preserved in association with sequential entries of the progressive set of differences in a sequence as context usable for interpretation of the progressive set of differences, and with the progressive set of differences formatted differently from formatting applied to the redundantly similar portions within the single consolidated message;

configuring a presentation level of difference details that specifies an amount of content of each of the sequential entries of the progressive set of differences viewable within the single consolidated message by the user depending upon how much time is available to the user to process messages;

filtering and removing from view, within the single consolidated message, additional content of the sequential entries of the progressive set of differences other than the specified amount of content of each of the sequential entries in accordance with the configured presentation level of difference details; and

promoting, in response to detecting a level of detail adjustment entered by the user, at least a portion of the additional content of the sequential entries of the progressive set of differences to be viewable within the single consolidated message.

2. The method of claim 1 , further comprising:

configuring a message consolidation time period that specifies a range of time over which to consolidate messages; and

where consolidating the set of similar messages into the single consolidated message comprises consolidating messages from the detected set of similar messages received during the configured message consolidation time period.

3. The method of claim 1 , further comprising:

identifying a plurality of different progressive sets of differences between different text strings within the set of similar messages; and

where consolidating the set of similar messages into the single consolidated message comprises categorizing each of the plurality of different progressive sets of differences between the different text strings within the set of similar messages within the single consolidated message.

4. The method of claim 1 , where consolidating the set of similar messages into the single consolidated message with the progressive set of differences formatted differently from the formatting applied to the redundantly similar portions within the single consolidated message comprises highlighting each sequential entry of the progressive set of differences in the sequence within the single consolidated message in a different color relative to a color applied to the redundantly similar portions.

5. The method of claim 1 , further comprising providing, with each sequential entry of the progressive set of differences within a body of the single consolidated message, an original timestamp of each original message that contained the respective sequential entry of the progressive set of differences.

6. The method of claim 1 , further comprising delivering the single consolidated message comprising the redundantly similar portions preserved in association with the sequential entries of the progressive set of differences in the sequence as the context usable for interpretation of the progressive set of differences within the single consolidated message to the user.

7. The method of claim 1 , where:

a configured presentation number of difference details specifies a quantity of the progressive set of differences viewable by the user within the single consolidated message; and

further comprising:

detecting the level of detail adjustment entered by the user; and

adjusting the quantity of the progressive set of differences viewable by the user within the single consolidated message according to the detected level of detail adjustment.

8. The method of claim 1 , where consolidating the set of similar messages into the single consolidated message comprises:

creating a content difference thread that comprises the sequential entries of the progressive set of differences; and

adding the content difference thread to a body of the single consolidated message; and

further comprising:

creating a timestamp difference thread that comprises an original timestamp of each original message that contained each respective sequential entry of the progressive set of differences; and

adding the timestamp difference thread to the body of the single consolidated message, with each original timestamp correlated with the respective sequential entry of the progressive set of differences.

9. The method of claim 1 , where the progressive set of differences are selected and consolidated into the single consolidated message according to a configured threshold number of difference strings specified by a consolidated message setting.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 17, 2016
From: ABOU MAHMOUD, ALAA; BASTIDE, PAUL R.; LU, FANG
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 038940/0174 →
Continuity (2)
Continuation 14747128 · Jun 23, 2015
Related Publication 20160380959A1 · Dec 29, 2016