Method and apparatus for annotating a call
Various aspects disclosed herein are directed to different types of personal assistant techniques for facilitating call event notation, tagging, calendaring, and etc., particularly those implemented on mobile communication devices. Users of mobile devices are provided with a relatively easy way to record and organize personal notes relating to one or more selected telephone conversations conducted by the user. Users can also manage notes, tasks, and schedule items related to the user's contacts and social network(s). In at least one embodiment, a Mobile Application running on a user's mobile device may be configured or designed to automatically detect an end of phone call event at the mobile device, and to automatically display a “pop-up” dialog GUI prompting the user to record a personalized note or other content (if desired), to be associated with the phone call which just ended.
1. A computer implemented method for automated notation system on a mobile device, the computer implemented method comprising causing at least one processor in the mobile device to execute a plurality of instructions for:
identifying a set of threshold criteria for causing a display, on the mobile device, of a first user interface prompting a user associated with the mobile device to initiate a procedure at the mobile device, the threshold criteria pertaining to a call event including one of incoming calls, outgoing calls, failed calls, and successfully ended calls;
determining when an end of the call event has been detected at the mobile device;
displaying a second interface at the mobile device, when the set of threshold criteria has been satisfied, to allow the user to enter a message related to the call event, wherein the message is in a form of voice, email or text; and
transmitting the message to a designated destination specified by the user.
2. The computer implemented method as recited in claim 1 , wherein the second interface facilitates the user to access a database.
3. The computer implemented method as recited in claim 2 , wherein the database is a contact list residing in the mobile device.
4. The computer implemented method as recited in claim 2 , wherein the designated destination is a place where the message is retrieved by the user when needed.
5. The computer implemented method as recited in claim 2 , wherein the designated destination is a place where the message is retrieved by another user when needed.
6. The computer implemented method as recited in claim 2 , wherein the designated destination is an email address.
7. The computer implemented method as recited in claim 6 , wherein the email message includes a subject heading automatically populated with information related to the phone call.
8. The computer implemented method as recited in claim 7 , wherein the information is a name of a person with whom the call event occurred, date and/or time of the call event.
9. The computer implemented method as recited in claim 1 , further comprising transcribing the message into text when the message is in the form of voice.
10. The computer implemented method as recited in claim 1 , further comprising initiating an instance to a CRM product.
11. An apparatus comprising:
at least one processor;
at least one interface operable to provide a communication link to at least one network device;
a display screen;
memory;
the at least one processor being operable to execute the plurality of instructions stored in the memory, and being operable to operate with the memory and the at least one interface for:
identifying a set of threshold criteria for causing a display of a first user interface prompting a user operating the apparatus to initiate a procedure on the apparatus, the threshold criteria pertaining to a call event including one of incoming calls, outgoing calls, failed calls, and successfully ended calls;
determining when an end of the call event has been detected at the apparatus;
displaying a second interface, when the set of threshold criteria has been satisfied, to allow the user to enter a message related to the call event, wherein the message is in a form of voice, email or text; and
transmitting the message to a designated destination specified by the user.
12. The apparatus as recited in claim 11 , wherein the second interface facilitates the user to access a database.
13. The apparatus as recited in claim 12 , wherein the database is a contact list residing in the apparatus.
14. The apparatus as recited in claim 12 , wherein the designated destination is a place where the message is retrieved by the user when needed.
15. The apparatus as recited in claim 12 , wherein the designated destination is a place where the message is retrieved by another user when needed.
16. The apparatus as recited in claim 12 , wherein the designated destination is an email address.
17. The apparatus as recited in claim 16 , wherein the email message includes a subject heading automatically populated with information related to the phone call.
18. The apparatus as recited in claim 17 , wherein the information is a name of a person with whom the call event occurred, date and/or time of the call event.
19. The apparatus as recited in claim 11 , further comprising transcribing the message into text when the message is in the form of voice.
20. The apparatus as recited in claim 11 , further comprising initiating an instance to a CRM product.