Intelligent medical escalation process
A medical network service can replace or supplement some or all of an expensive internally staffed clinical facility network with a cloud-based networking service. The medical network service in certain embodiments can provide networking services via software as a service technologies, platform as a service technologies, and/or infrastructure as a service technologies. The medical network service can provide these services to large existing clinical facilities such as metropolitan hospitals as well as to smaller clinical facilities such as specialized surgical centers. The medical network service can replace and/or supplement existing IT networks in hospitals and other clinical facilities and can therefore reduce costs and increase security and reliability of those networks. In addition, the medical network service can provide synergistic benefits that can improve patient outcomes and patient care. In addition, a medical edge router can provide redundant communications features for transmitting patient data to the medical network service.
1. A system for escalating a patient monitoring alarm, the system comprising:
a memory comprising processor-executable instructions stored thereon, the processor-executable instructions pertaining to alarm escalation; and
a hardware processor configured to execute the processor-executable instructions pertaining to alarm escalation in response to receiving an alarm and data from a patient monitoring device based on at least a measured physiological parameter of a patient, wherein the hardware processor is configured to:
prior to receiving the alarm, adjust an alarm setting for the patient based on a received electronic indication that the patient is moving;
designate, based on data stored in the memory, specific first and second care providers who have been previously associated with the patient in the memory;
electronically determine a situational context of the first care provider;
in response to determining the situational context of the first care provider indicates the first care provider is available but located remote from the patient, thereby precluding possible in-person intervention in response to receiving the alarm and data from the patient monitoring device, and that the second care provider is located close by the patient, thereby allowing possible in-person intervention in response to receiving the alarm and data from the patient monitoring device, transmit, to the first care provider, the alarm and data received from the patient monitoring device;
subsequent to said transmitting, present to the first care provider a user interface that allows input of a recommended course of action;
electronically receive a recommended course of action from the first care provider regarding the alarm via the user interface or telepresence technology, thereby allowing the first care provider to remotely intervene in response to the first care provider receiving the alarm and data from the patient monitoring device, wherein the telepresence technology allows the first care provider to interact with the patient;
escalate the alarm by transmitting the recommended course of action and the alarm to the second care provider; and
in response to determining the situational context of the first care provider indicates that the first care provider is unavailable, automatically escalate the alarm to the second care provider by transmitting the alarm to the second care provider.
2. The system of claim 1 , wherein the hardware processor is further configured to store an alarm setting associated with the patient in a cloud data store.
3. The system of claim 1 , wherein the instruction comprises a diagnosis and a medication recommendation.
4. The system of claim 1 , wherein adjusting an alarm setting for the patient is further based on a health condition of the patient.