Cognitive Headset Awareness with External Voice Interruption Detection
An approach is provided in which an information handling system invokes a conferencing session over a computer network between a first user utilizing a headset and one or more second users. The information handling system detects an audible interruption from a third user proximate to the first user, while the headset inhibits the first user from detecting the audible interruption. Next, the information handling system sends an interruption notification to the first user in response to determining that the audible interruption matches at least one of a set of notification triggers corresponding to the first user. In turn, the information handling system captures a dialog between the one or more second users in the conferencing session in response to the first user accepting the interruption notification.
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8 . An information handling system comprising:
one or more processors;
a memory coupled to at least one of the processors;
a set of computer program instructions stored in the memory and executed by at least one of the processors in order to perform actions of:
invoking a conferencing session over a computer network between a first user utilizing a headset and one or more second users;
detecting an audible interruption from a third user proximate to the first user, wherein the headset inhibits the first user from detecting the audible interruption;
providing an interruption notification to the first user in response to determining that the audible interruption matches at least one of a set of notification triggers; and
capturing a dialog between the one or more second users in the conferencing session in response to the first user accepting the interruption notification.
9 . The information handling system of claim 8 wherein the processors perform additional actions comprising:
creating an information record of the dialog between the one or more second users;
receiving an interruption completed indication from the first user indicating that the first user is finished conversing with the third user; and
providing the information record to the first user in response to receiving the interruption completed indication.
10 . The information handling system of claim 9 wherein the information record is provided to the first user in a format selected from the group consisting of an audio format and a visual format.
11 . The information handling system of claim 8 wherein the processors perform additional actions comprising:
initiating a training mode; and
in response to initiating the training mode, the processors perform additional actions comprising:
detecting a different audible interruption;
sending a different interruption notification to the first user;
in response to the first user accepting the different interruption notification, adding a new notification trigger corresponding to the different audible interruption to the set of notification triggers; and
in response to the first user rejecting the different interruption notification, adding a do not interrupt entry to a set of do not interrupt entries, wherein each of the set of do not interrupt entries indicate not to interrupt the first user on a subsequent audible interruption matching one of the set of the do not interrupt entries.
12 . The information handling system of claim 11 wherein the new notification trigger is an audio recording of the third user.
13 . The information handling system of claim 8 wherein the interrupt notification provided to the first user identifies the third user and comprises one or more words from the audible interruption.
14 . The information handling system of claim 8 wherein the interruption notification is customizable by the first user for each of the set of notification triggers
15 . A computer program product stored in a computer readable storage medium, comprising computer program code that, when executed by an information handling system, causes the information handling system to perform actions comprising:
invoking a conferencing session over a computer network between a first user utilizing a headset and one or more second users;
detecting an audible interruption from a third user proximate to the first user, wherein the headset inhibits the first user from detecting the audible interruption;
providing an interruption notification to the first user in response to determining that the audible interruption matches at least one of a set of notification triggers; and
capturing a dialog between the one or more second users in the conferencing session in response to the first user accepting the interruption notification.
16 . The computer program product of claim 15 wherein the information handling system performs further actions comprising:
creating an information record of the dialog between the one or more second users;
receiving an interruption completed indication from the first user indicating that the first user is finished conversing with the third user; and
providing the information record to the first user in response to receiving the interruption completed indication.
17 . The computer program product of claim 16 wherein the information record is provided to the first user in a format selected from the group consisting of an audio format and a visual format.
18 . The computer program product of claim 15 wherein the information handling system performs further actions comprising:
initiating a training mode; and
in response to initiating the training mode, the processors perform additional actions comprising:
detecting a different audible interruption;
sending a different interruption notification to the first user;
in response to the first user accepting the different interruption notification, adding a new notification trigger corresponding to the different audible interruption to the set of notification triggers; and
in response to the first user rejecting the different interruption notification, adding a do not interrupt entry to a set of do not interrupt entries, wherein each of the set of do not interrupt entries indicate not to interrupt the first user on a subsequent audible interruption matching one of the set of the do not interrupt entries.
19 . The computer program product of claim 18 wherein the new notification trigger is an audio recording of the third user.
20 . The computer program product of claim 15 wherein the interrupt notification provided to the first user identifies the third user and comprises one or more words from the audible interruption.