IP Library › Granted Patent US 10,178,227
Granted Patent B2
US 10,178,227 · App. 15/793,218 · Granted Jan 8, 2019

Personalizing the audio visual experience during telecommunications

Inventor: Alok K. Singh (Karnataka, IN)
Assignee: International Business Machines Corporation
H04M3/42017G06Q30/0251H04M3/42136G10L15/00H04L65/00H04M2201/36H04M2203/252H04M2203/255
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Quick Facts
Patent No.
US 10,178,227
App. No.
15/793,218
Granted
Jan 8, 2019
Kind
B2
Abstract

A method and system are provided. The method includes identifying content in a telecommunication session between a caller and one or more other parties. The method further includes dynamically personalizing media provided to the caller on a telecommunication device during at least a portion of a subsequent telecommunication session between the caller and at least one of the one or more other parties based on the identified content in the telecommunication session. The telecommunication session occurs prior to the subsequent telecommunication session.

Claims (35)

1. A method, comprising:

identifying content, by a telecommunication device including a processor and a memory, in a telecommunication session between a caller and one or more other parties; and

dynamically personalizing, by the telecommunication device, media provided to the caller on the telecommunication device during at least a portion of a subsequent telecommunication session between the caller and at least one of the one or more other parties based on the identified content in the telecommunication session, the personalizing further comprising:

determining a signature style of communicating of one or more participants of the telecommunication session, and

setting a reverse caller tune incorporating characteristics of signature style for the subsequent telecommunication session.

2. The method of claim 1 , wherein the media is selected from the group consisting of audio media, visual media, and multimedia.

3. The method of claim 2 , wherein the visual media comprises visual objects selected from the group consisting of text, images, and videos.

4. The method of claim 1 , wherein the telecommunication session is selected from the group consisting of an audio-based conversation, a visual-based conversation, and a multimedia conversation.

5. The method of claim 1 , wherein said dynamically personalizing step comprises streaming the media to the caller during at least the portion of the subsequent telecommunication session.

6. The method of claim 1 , wherein said creating step comprises:

performing audio marking to identify key discussion areas;

indexing the key discussion areas; and

forming a summary of the audio conversation by collating the indexed key discussion areas.

7. The method of claim 6 , wherein the key discussion areas are identified based on identification objects selected from the group consisting of a words in a predetermined list and word frequency counts.

8. The method of claim 1 , wherein the media provided-to the caller is changed in each further subsequent telecommunication session based on content from a prior telecommunication session.

9. The method of claim 1 , wherein said personalizing step comprises setting a summary of the audio conversation occurring in the telecommunication session as a reverse caller tune for the subsequent telecommunication session.

10. The method of claim 1 , wherein the media is provided to the caller during a telecommunication connection time of the subsequent telecommunication session.

11. The method of claim 1 , further comprising providing a targeted advertisement to the caller on the telecommunication device based on the identified content in the telecommunication session.

12. The method of claim 11 , wherein the targeted advertisement is provided in a form selected from the group consisting of audio advertising content, visual advertising content, and multimedia advertising content.

13. The method of claim 1 , further comprising repeating the method for each of a plurality of contacts in a contacts list of the caller.

14. The method of claim 1 , wherein the telecommunication session and the subsequent telecommunication session involve both an audio-based conversation and a visual-based conversation.

15. The method of claim 14 , wherein the content identified in the telecommunication session is identified from both the audio-based conversation and the visual-based conversation.

16. A computer program product for personalizing telecommunications, the computer program product comprising a non-transitory computer readable storage medium having program instructions embodied therewith, the program instructions executable by a computer to cause the computer to perform a method comprising:

identifying content, by a telecommunication device including a processor and a memory, in a telecommunication session between a caller and one or more other parties; and

dynamically personalizing, by the telecommunication device, media provided to the caller on a telecommunication device during at least a portion of a subsequent telecommunication session between the caller and at least one of the one or more other parties based on the identified content in the telecommunication session, the personalizing further comprising:

determining a signature style of communicating of one or more participants of the telecommunication session, and

setting a reverse caller tune incorporating characteristics of the signature style for the subsequent telecommunication session.

17. An apparatus, comprising:

a telecommunication device having a processor and a memory, the telecommunication device being configured for:

identifying content, by the telecommunication device, in a telecommunication session between a caller and one or more other parties; and

dynamically personalizing, by the telecommunication device, media provided to the caller on the telecommunication device during at least a portion of a subsequent telecommunication session between the caller and at least one of the one or more other parties based on the identified content in the telecommunication session, the personalizing further comprising:

determining a signature style of communicating of one or more participants of the telecommunication session, and

setting a reverse caller tune incorporating characteristics of the signature style for the subsequent telecommunication session.

18. The apparatus of claim 17 , wherein the telecommunication device comprises an audio analyzer for at least assisting in creating a summary of an audio conversation occurring in the telecommunication session, wherein at least a portion of the summary is included in the media provided to the caller.

19. The apparatus of claim 17 , wherein the telecommunication device comprises a text analyzer for at least assisting in identifying the content in the telecommunication session upon which is based the personalizing of the media provided to the user.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 25, 2017
From: SINGH, ALOK K.
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 043946/0299 →
Continuity (2)
Continuation 15226708 · Aug 2, 2016
Related Publication 20180063320A1 · Mar 1, 2018