IP Library › Granted Patent US 10,497,249
Granted Patent B2
US 10,497,249 · App. 15/802,358 · Granted Dec 3, 2019

Personal emergency response system

Inventors: Richard M. Bangerter (South Jordan, UT); Ryan R. Bangerter (South Jordan, UT); Eric L. Mattle (South Jordan, UT); Jared H. Wood (Sandy, UT); Brett J. Hibbert (South Jordan, UT); Joseph A. Sterzer (Eagle Mountain, UT); Lynn H. Salisbury (South Jordan, UT); Michael M. Bangerter (Bluffdale, UT); Steven Alex Sandoval (Herriman, UT); Zachary W. Parduhn (Herriman, UT); Andres Gonzalez (Draper, UT); Jay R. Peterson (South Jordan, UT); Joshua J. Bangerter (South Jordan, UT); Richard S. Kasper (Kearns, UT)
Assignee: Mytrex, Inc.
G08B25/016H04M1/57H04M1/72541H04W4/90
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Quick Facts
Patent No.
US 10,497,249
App. No.
15/802,358
Filed
Nov 2, 2017
Granted
Dec 3, 2019
Kind
B2
Art Unit
2643
USPC
455/404.1
Abstract

Technology for an enhanced personal emergency response system (e-PERS) unit is disclosed. The e-PERS unit can transmit a general message related to a personal emergency to a personal emergency response system (PERS) computing service environment (CSE), wherein the general message includes an identification (ID) of the e-PERS unit to enable the e-PERS CSE to send the ID of the e-PERS unit to a monitoring station. The e-PERS unit can receive a unit profile message from the e-PERS CSE. The e-PERS unit can: open a voice channel to the monitoring station in response to receiving the general message from the e-PERS CSE, or receive a voice call from the monitoring station in response to receiving the ID of the e-PERS unit at the monitoring station. The e-PERS unit can include a display screen and a base unit help button.

Claims (42)

1. A personal emergency response system (PERS) computing service environment (CSE) comprising:

one or more processors configured to:

receive a general message related to a personal emergency from an enhanced PERS (e-PERS) unit, wherein the general message includes an identification (ID) of one or more of the e-PERS unit or a personal help button;

send a unit profile message from the e-PERS CSE to the e-PERS unit;

send an instruction to the e-PERS unit or the monitoring station to open a voice channel that includes a caller ID between the e-PERS unit and the monitoring station;

send an internet protocol (IP) packet containing the e-PERS ID to the monitoring station to enable the monitoring station to associate the e-PERS ID with the caller ID of the voice channel between the e-PERS unit and the monitoring station; and

a memory device in communication with the one or more processors that is configured to store the unit profile message for the e-PERS unit.

2. The e-PERS CSE of claim 1 , wherein the one or more processors are further configured to receive a ping message from the e-PERS unit, wherein the ping message includes data relating to a status of the e-PERS unit.

3. The e-PERS CSE of claim 1 , wherein the one or more processors are further configured to send a message waiting message to the e-PERS unit to inform the e-PERS unit that a message is waiting for the e-PERS unit.

4. The e-PERS CSE of claim 1 , wherein the one or more processors are further configured to send an error message to the e-PERS unit or receive an error message from the e-PERS unit to indicate that an error has occurred in a last interaction between the e-PERS unit and the e-PERS CSE.

5. The e-PERS CSE of claim 1 , wherein the one or more processors are further configured to receive a get message from the e-PERS unit, wherein the get message requests the server to send a message waiting for the e-PERS unit to the e-PERS unit.

6. The e-PERS CSE of claim 1 , wherein the one or more processors are further configured to receive a profile acknowledgement (ACK) message from the e-PERS unit, wherein the profile ACK message indicates that the unit profile message has been received by the e-PERS unit.

7. The e-PERS CSE of claim 1 , wherein the one or more processors are further configured to receive a radio frequency (RF) codes message from the e-PERS unit or send an RF codes message to the e-PERS unit.

8. The e-PERS CSE of claim 7 , wherein the one or more processors are further configured to receive a radio frequency (RF) code acknowledgement (ACK) message from the e-PERS unit to acknowledge that the RF codes message is received.

9. The e-PERS CSE of claim 1 , wherein the one or more processors are further configured to send a download message to the e-PERS unit instructing the e-PERS unit to download a file from the e-PERS CSE or a selected server, wherein the file is one or more of an audio file, a text file, a picture file, or a multimedia file.

10. The e-PERS CSE of claim 1 , wherein the one or more processors are further configured to send a radio frequency (RF) Codes start message to the e-PERS unit, instructing the e-PERS unit to prepare to receive an RF Codes message.

11. The e-PERS CSE of claim 1 , wherein the one or more processors are further configured to send a force ping message to the e-PERS unit to request the e-PERS unit to ping the e-PERS CSE within a predetermined time period.

12. The e-PERS CSE of claim 1 , wherein the one or more processors are further configured to send a go-to-mode message to the e-PERS unit, requesting the e-PERS unit to enter a specific mode.

13. The e-PERS CSE of claim 1 , wherein the one or more processors are further configured to send one or more of a voice message, a text message, or a video message to the e-PERS unit to be displayed on a display screen of the e-PERS unit.

14. At least one non-transitory machine readable storage medium having instructions embodied thereon, the instructions when executed by one or more processors at a personal emergency response system (PERS) computing service environment (CSE) perform the following:

receiving, at the e-PERS CSE, a general message related to a personal emergency from an enhanced PERS (e-PERS) unit, wherein the general message includes an identification (ID) of the e-PERS unit;

sending, at the e-PERS CSE, a unit profile message from the e-PERS CSE to the e-PERS unit;

sending, at the e-PERS CSE, an instruction to the e-PERS unit or the monitoring station to open a voice channel that includes a caller ID between the e-PERS unit and the monitoring station; and

sending, at the e-PERS CSE, an internet protocol (IP) packet containing the e-PERS ID to the monitoring station to enable the monitoring station to associate the e-PERS ID with the caller ID of the voice channel between the e-PERS unit and the monitoring station.

15. The at least one non-transitory machine readable storage medium of claim 14 , wherein the instructions when executed by one or more processors at the e-PERS CSE further perform the following:

receiving, at the e-PERS CSE, a ping message from the e-PERS unit, wherein the ping message includes data relating to a status of the e-PERS unit.

16. The at least one non-transitory machine readable storage medium of claim 14 , wherein the instructions when executed by one or more processors at the e-PERS CSE further perform the following:

sending, at the e-PERS CSE, a message waiting message to the e-PERS unit to inform the e-PERS unit that a message is waiting for the e-PERS unit.

17. The at least one non-transitory machine readable storage medium of claim 14 , wherein the instructions when executed by one or more processors at the e-PERS CSE further perform the following:

sending, at the e-PERS CSE, an error message to the e-PERS unit or receive an error message from the e-PERS unit to indicate that an error has occurred in a last interaction between the e-PERS unit and the e-PERS CSE.

18. The at least one non-transitory machine readable storage medium of claim 14 , wherein the instructions when executed by one or more processors at the e-PERS CSE further perform the following:

receiving, at the e-PERS CSE, a get message from the e-PERS unit, wherein the get message requests the server to send a message waiting for the e-PERS unit to the e-PERS unit.

19. The at least one non-transitory machine readable storage medium of claim 14 , wherein the instructions when executed by one or more processors at the e-PERS CSE further perform the following:

receiving, at the e-PERS CSE, a radio frequency (RF) codes message from the e-PERS unit or send an RF codes message to the e-PERS unit.

20. The at least one non-transitory machine readable storage medium of claim 14 , wherein the instructions when executed by one or more processors at the e-PERS CSE further perform the following:

sending, at the e-PERS CSE, a download message to the e-PERS unit instructing the e-PERS unit to download a file from the e-PERS CSE or a selected server, wherein the file is one or more of an audio file, a text file, a picture file, or a multimedia file.

21. The at least one non-transitory machine readable storage medium of claim 14 , wherein the instructions when executed by one or more processors at the e-PERS CSE further perform the following:

sending, at the e-PERS CSE, a force ping message to the e-PERS unit to request the e-PERS unit to ping the e-PERS CSE within a predetermined time period.

22. The at least one non-transitory machine readable storage medium of claim 14 , wherein the instructions when executed by one or more processors at the e-PERS CSE further perform the following:

sending, at the e-PERS CSE, a go-to-mode message to the e-PERS unit, requesting the e-PERS unit to enter a specific mode.

23. The at least one non-transitory machine readable storage medium of claim 14 , wherein the instructions when executed by one or more processors at the e-PERS CSE further perform the following:

sending, at the e-PERS CSE, one or more of a voice message, a text message, or a video message to the e-PERS unit to be displayed on a display screen of the e-PERS unit.

Assignments (2)
SECURITY INTEREST Recorded Jul 10, 2025
From: MYTREX, INC.
To: CIBC BANK USA
Reel/Frame 071663/0530 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 6, 2018
From: BANGERTER, RICHARD M.; BANGERTER, RYAN R.; MATTLE, ERIC L.; WOOD, JARED H.; HIBBERT, BRETT J.; STERZER, JOSEPH A.; SALISBURY, LYNN H.; BANGERTER, MICHAEL M.; SANDOVAL, STEVEN ALEX; PARDUHN, ZACHARY W.; GONZALEZ, ANDRES; PETERSON, JAY R.; BANGERTER, JOSHUA J.; KASPER, RICHARD S.
To: MYTREX, INC.
Reel/Frame 045462/0258 →
Continuity (2)
Provisional Application 62416238 · Nov 2, 2016
Related Publication 20180130336A1 · May 10, 2018