Systems, devices, and methods for emergency responses and safety
Systems, devices, and methods for emergency responses are provided. A client device can be provided with a response to an emergency via a networked system that can determine that the client device is located with a defined area of coverage, and can route a call session to a answering platform associated with answering station device that can facilitate a facilitate a safety service. Client devices located outside the coverage area can be directed to communicate via a call to 911.
1. A computer-implemented method, comprising:
displaying, by a processor circuit of a computing device, selectable visual elements on a graphical user interface (GUI), wherein the selectable visual elements are indicative of respective options for communicating with a destination device that facilitates a safety service within a pre-defined coverage area;
receiving, by the GUI, input information designating a selection of a selectable visual element, the selected visual element designating a selected mode of communication with the destination device, the input information further including login information associated with a previously-established user account on a remote computing device;
sending, to the remote computing device, a request to establish a connection with the destination device, the request including the login information and first information designating a location of the computing device and a request to initiate monitoring of the computing device by the destination device;
receiving, from the remote computing device, a response message including second information indicative of a communication address of a server device functionally coupled to the destination device;
initiating a connection with the server device using the communication address;
receiving a confirmation from the server device that a connection with the destination device has been established when the computing device is within the pre-defined coverage area; and
receiving, from the remote computing device, an instruction to dial 911 when the computing device is not within the pre-defined coverage area.
2. The computer-implemented method of claim 1 , further comprising:
determining, by the processor circuit, that a connection between the computing device and the destination device has been lost;
receiving, from the remote computing device, a message providing information to re-establish the connection to the destination device; and
re-establishing the connection between the computing device and the destination device.
3. The computer-implemented method of claim 1 , further comprising:
receiving, by the processor circuit, an instruction to monitor acceleration of the computing device;
initiating monitoring of an motion detection device of the computing device;
collecting acceleration information indicative of the acceleration of computing device;
determining, using at least a portion of the acceleration information, that the computing device satisfies a distress condition;
validating the distress condition; and
initiating a distress communication with the destination device that facilitates a safety service.
4. The computer-implemented method of claim 1 , further comprising:
receiving, by the processor circuit, emergency contact information from the destination device; and
displaying the emergency contact information on the GUI.
5. The computer-implemented method of claim 4 , further comprising:
receiving, by the processor circuit, an instruction to send a message to an emergency contact; and
sending a message to an emergency contact in response to receipt of the instruction.
6. A computing device, comprising:
a processor circuit that is configured to perform operations comprising:
displaying selectable visual elements on a graphical user interface (GUI), wherein the selectable visual elements are indicative of respective options for communicating with a destination device that facilitates a safety service within a pre-defined coverage area;
receiving, by the GUI, input information designating selection of a selectable visual element, the selected visual element designating a selected mode of communication with the destination device, the input information further including login information associated with a previously-established user account on a remote computing device;
sending, to the remote computing device, a request to establish a connection with the destination device, the request including the login information and first information designating a location of the computing device and a request to initiate monitoring of the computing device by the destination device;
receiving, from the remote computing device, a response message including second information indicative of a communication address of a server device functionally coupled to the destination device;
initiating a connection with the server device using the communication address;
receiving a confirmation from the server device that a connection with the destination device has been established when the computing device is within the pre-defined coverage area; and
receiving, from the remote computing device, an instruction to dial 911 when the computing device is not within the pre-defined coverage area.
7. The computing device of claim 6 , wherein the processor circuit is further configured to perform operations comprising:
determining that a connection between the computing device and the destination device has been lost;
receiving, from the remote computing device, a message providing information to re-establish the connection to the destination device; and
re-establishing the connection between the computing device and the destination device.
8. The computing device of claim 6 , wherein the processor circuit is further configured to perform operations comprising:
receiving an instruction to monitor acceleration of the computing device;
initiating monitoring of a motion detection device of the computing device;
collecting acceleration information indicative of the acceleration of computing device;
determining, using at least a portion of the acceleration information, that the computing device satisfies a distress condition;
validating the distress condition; and
initiating a distress communication with the destination device that facilitates a safety service.
9. The computing device of claim 6 , wherein the processor circuit is further configured to perform operations comprising:
receiving emergency contact information from the destination device; and
displaying the emergency contact information on a display device.
10. The computing device of claim 9 , wherein the processor circuit is further configured to perform operations comprising:
receiving, by the processor circuit, an instruction to send a message to an emergency contact; and
sending a message to an emergency contact in response to receipt of the instruction.