Camera and systems for integrated, secure, and verifiable home services
Systems and methods for providing integrated, secure, and verifiable home services, such as delivery of physical items within a home and execution of services within a home, are disclosed. In certain embodiments, the system includes cameras, sensors and locks wirelessly connected and configured to provide information to a server associated with the delivery of items and services. In one embodiment, the disclosed methods track and deliver a package in a secure and verifiable manner through use of a time-limited electronic key. Other embodiments include apparatuses having wirelessly connected cameras that allow monitoring of the status of the delivery of an item or of services.
1. A method to provide secure delivery of at least one item to a delivery point, comprising:
placing an order by a customer user that includes delivery by a delivery service of the at least one item;
receiving a delivery tracking number generated by the delivery service and associated with the at least one item;
receiving an authorization from the customer user to deliver the at least one item to a delivery point, the delivery point comprising a lock-alarm system that operates in at least an activated mode and a deactivated mode;
in response to receiving the delivery tracking number and the authorization, generating a system tracking number comprising a set of data;
upon scanning the system tracking number at the delivery point, accessing a user profile and transferring user profile data comprising user profile delivery point network access data and user profile delivery point lock-alarm data, each of the user profile delivery point network access data and user profile delivery point lock-alarm data associated with the delivery point;
positioning a wireless device of a delivery service agent of the delivery service proximal to the delivery point;
connecting the wireless device to a communication network of the delivery point using the user profile delivery point network access data;
verifying an authenticity of the delivery service agent using the system tracking number and delivery service agent authentication data;
upon using the system tracking number to successfully enable: i) transferring user profile delivery point network access data and user profile delivery point lock-alarm data from the user profile; ii) using the user profile delivery point network access data to connect to the communication network of the delivery point; and iii) verifying the authenticity of the delivery service agent:
activating a video recording function of the wireless device to create video data and changing the lock-alarm system from the activated mode to the deactivated mode;
delivering the at least one item to the delivery point;
updating the system tracking number to include the video data; and
changing the lock-alarm system from the deactivated mode to the activated mode.
2. The method of claim 1 , further comprising transmitting the delivery point lock-alarm data to the wireless device upon verifying the authenticity of the delivery service agent, wherein the delivery point lock-alarm data is accessed from the wireless device.
3. The method of claim 2 , wherein the step of verifying the identity of the delivery agent comprises verifying biometric data associated with the agent.
4. The method of claim 3 , wherein the step of verifying the biometric data comprises interaction of the delivery agent with a biometric sensor disposed on the wireless device.
5. The method of claim 1 , wherein:
the user profile delivery point network access data and the user profile delivery point lock-alarm data are transferred from the user profile to the wireless device;
the wireless device is used to verify the authenticity of the delivery service agent using the delivery service agent authentication data;
the lock-alarm system is changed from the activated mode to the deactivated mode using the delivery point lock alarm data;
the updating the system tracking number to include the video data step comprises storage of the video data in a computer file, the computer file referencing the system tracking number, the system tracking number denoting a positive authenticity status; and
the system tracking number includes data indicating the status of the authenticity of the delivery service agent.
6. The method of claim 1 , wherein the system tracking number is unique from the delivery tracking number.
7. The method of claim 1 , wherein the communication network is a wireless communication network.
8. The method of claim 1 , further comprising:
the step of broadcasting the video recording to a server; and
the step of executing at least one activity on or within a delivery point property associated with the delivery point, the at least one activity other than a package delivery.
9. A system to provide secure delivery of a good to a delivery point, comprising:
a database of customer user data, the customer user data comprising delivery point network access data and delivery point lock-alarm data, each of the delivery point network access data and delivery point lock-alarm data associated with the delivery point, the delivery point comprising a lock-alarm system that operates in at least an activated mode and a deactivated mode;
a customer order receiver operating on a server to: receive a customer order by a customer user that includes delivery by a delivery service of the good, receive a delivery tracking number generated by the delivery service and associated with the good, and generate a system tracking number in response to: 1) receiving the delivery tracking number and 2) receiving an authorization from the customer user to deliver the good to the delivery point;
a wireless device associated with a delivery agent and operating to interact with the system tracking number and to communicate with a communication network of the delivery point; wherein:
upon scanning the system tracking number at the delivery point, transferring to the wireless device each of: 1) the delivery point network access data and 2) the delivery point lock-alarm data;
the wireless device is connected to the communication network of the delivery point;
the identity of the delivery agent is verified using delivery service agent authorization data; and
upon using the system tracking number to successfully enable: i) the transfer of user profile delivery point network access data and user profile delivery point lock-alarm data from the user profile to the wireless device; ii) the use of the user profile delivery point network access data to connect the wireless device to the communication network of the delivery point; and iii) verification of the authenticity of the delivery service agent using at least the wireless device:
the video capture function of the wireless devices is activated;
the lock-alarm system is changed from the activated mode to the deactivated mode;
the at least one item is delivered to the delivery point;
data associated with the system tracking number includes the video data; and
the lock-alarm system is changed from the deactivated mode to the activated mode.
10. The system of claim 9 , wherein the wireless device is attachable to the delivery agent.
11. The system of claim 9 , wherein the wireless device comprises a biometric sensor configured to verify the identity of the delivery agent.
12. The system of claim 9 , wherein the system tracking number is unique from the delivery tracking number.
13. The system of claim 9 , wherein at least one of a validity of the delivery point network access data and a validity of the delivery point lock-alarm data are at least one of time-limited and limited by a delivery status of the delivery tracking number, the delivery status defined as one of delivered or undelivered.
14. The system of claim 9 , wherein the delivery point is one of a residence and a business.
15. The system of claim 11 , wherein the biometric sensor is at least one of a fingerprint sensor and an audio sensor.
16. A method to provide secure execution of at least one activity at a delivery point, comprising:
placing an order by a customer user for secure execution by a service agent of the at least one activity;
receiving a service number generated by the service agent and associated with the at least one activity;
receiving an authorization from the customer user to execute the at least one activity at the delivery point, the delivery point comprising a lock-alarm system that operates in at least an activated mode and a deactivated mode;
in response to receiving the service number and the authorization, generating a system tracking number;
upon scanning the system tracking number at the delivery point, accessing a user profile and transferring user profile data comprising user profile delivery point network access data and user profile delivery point lock-alarm data, each of the user profile delivery point network access data and user profile delivery point lock-alarm data associated with the delivery point;
positioning a wireless device of the service agent proximal to the delivery point;
connecting the wireless device to a communication network of the delivery point using the user profile delivery point network access data;
upon using the system tracking number to successfully enable: i) transferring user profile delivery point network access data and user profile delivery point lock-alarm data from the user profile; ii) using the user profile delivery point network access data to connect to the communication network of the delivery point; and iii) verifying the authenticity of the delivery service agent:
activating a video recording function of the wireless device to create video data and using the delivery point lock-alarm data to change the lock-alarm system from the activated mode to the deactivated mode;
executing the at least one activity at the delivery point;
updating the system tracking number to include the video data; and
changing the lock-alarm system from the deactivated mode to the activated mode.
17. The method of claim 16 , wherein the system tracking number is unique from the service number.
18. The method of claim 16 , wherein:
the user profile delivery point network access data and the user profile delivery point lock-alarm data are transferred from the user profile to the wireless device;
the wireless device is used to verify the authenticity of the delivery service agent using delivery service agent authentication data;
the lock-alarm system is changed from the activated mode to the deactivated mode using the delivery point lock alarm data;
the updating the system tracking number to include the video data step comprises storage of the video data in a computer file, the computer file referencing the system tracking number, the system tracking number denoting a positive authenticity status; and the system tracking number includes data indicating the status of the authenticity of the delivery service agent.
19. The method of claim 16 , wherein the at least one activity is other than a package delivery activity.