Granted Patent B2

US 10,516,899 · App. 16/141,773 · Granted Dec 24, 2019

Inventors: Vanessa Ogle (Fairview, TX); Edward H. Wolfe (Plano, TX); Thomas R. Miller (Plano, TX)

Assignee: Enseo, Inc.

H04N21/2143H04N21/25H04N21/262H04N21/4131H04N21/436H04N21/43615H04N21/478H04N21/8126H04N21/8146

Abstract

Claims (53)

1. A system for operating a hospitality establishment having a plurality of rooms, the system comprising:

a plurality of televisions respectively disposed in the plurality of rooms, each television programmably assigned to a respective room, each television comprising:

a processor, memory, tuner, panel, and audio drive disposed in an interconnected architecture therein;

the memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to:

receive a next room assignment from a server,

in response to a housekeeping servicing request, generate a housekeeping interactive portal including a first interactive icon relative to the assigned room and the next room assignment, the first interactive icon is selected from the group consisting of clean/dirty status of the assigned room, do not disturb, make-up room, additional towels, fresh linens, turn-back service, and days until check-out,

generate a second interactive icon relative to the maintenance of the assigned room, the second interactive icon being selected from the group consisting of telephone maintenance, television maintenance, light bulb maintenance, faucet maintenance, lock maintenance, clock maintenance, iron maintenance, light fixture maintenance, toilet maintenance, HVAC maintenance, refrigerator maintenance, Wi-Fi maintenance, and general maintenance,

generate a third interactive icon functioning as a checklist configured to ensure completion of a housekeeping maintenance review list,

forward the housekeeping interactive portal to the television via the television output, and

receive an interactive instruction relative to the first interactive request;

the server being disposed in communication with the plurality of televisions, the server being co-located at the hospitality establishment;

the server sending each of the plurality of televisions the next room assignment;

the server receiving the interactive instructions relative to the first interactive request; and

a housekeeping schedule stored at the server, the next room assignment forming a portion of the housekeeping schedule, which is dynamically maintained based on the interactive instructions received at the server relative to the first interactive icon.

2. The system as recited in claim 1 , wherein the first interactive icon further comprises a plurality of icons.

3. The system as recited in claim 1 , further comprising a maintenance schedule stored at the server, the maintenance schedule being dynamically maintained based on the interactive instructions received at the server relative to the second interactive icon.

4. The system as recited in claim 3 , wherein the server optimizes the maintenance schedule prior to dispatching maintenance tasks.

5. The system as recited in claim 1 , wherein the second interactive icon further comprises a plurality of icons.

6. The system as recited in claim 1 , further comprising a maintenance schedule stored at the server, the maintenance schedule being dynamically maintained based on the interactive instructions received at the server relative to the second interactive icon.

7. The system as recited in claim 6 , wherein the server optimizes the maintenance schedule prior to dispatching maintenance tasks.

8. The system as recited in claim 1 , wherein the second interactive icon further comprises a plurality of icons.

9. A system for operating a hospitality establishment having a plurality of rooms, the system comprising:

a plurality of televisions respectively disposed in the plurality of rooms, each television programmably assigned to a respective room, each television comprising:

a processor, memory, tuner, panel, and audio drive disposed in an interconnected architecture therein;

the memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to:

receive a next room assignment from a server,

in response to a housekeeping servicing request, generate a housekeeping interactive portal including a first interactive icon relative to the assigned room and the next room assignment, the first interactive icon being related to housekeeping,

generate a second interactive icon relative to the maintenance of the assigned room, the second interactive icon being selected from the group consisting of telephone maintenance, television maintenance, light bulb maintenance, faucet maintenance, lock maintenance, clock maintenance, iron maintenance, light fixture maintenance, toilet maintenance, HVAC maintenance, refrigerator maintenance, Wi-Fi maintenance, and general maintenance,

generate a third interactive icon functioning as a checklist configured to ensure completion of a housekeeping maintenance review list,

forward the housekeeping interactive portal to the television via the television output, and

receive an interactive instruction relative to the first interactive request;

the server being disposed in communication with the plurality of televisions, the server being co-located at the hospitality establishment;

the server sending each of the plurality of televisions the next room assignment;

the server receiving the interactive instructions relative to the first interactive request; and

a housekeeping schedule stored at the server, the next room assignment forming a portion of the housekeeping schedule, which is dynamically maintained based on the interactive instructions received at the server relative to the first interactive icon.

10. The system as recited in claim 9 , wherein the first interactive icon further comprises a plurality of icons.

11. The system as recited in claim 9 , wherein the first interactive icon further comprises clean/dirty status of the assigned room.

12. The system as recited in claim 9 , wherein the first interactive icon is selected from the group consisting of do not disturb, make-up room, additional towels, fresh linens, turn-back service, and days until check-out.

13. A system for operating a hospitality establishment having a plurality of rooms, the system comprising:

a plurality of televisions respectively disposed in the plurality of rooms, each television programmably assigned to a respective room, each television comprising:

a processor, memory, tuner, panel, and audio drive disposed in an interconnected architecture therein;

the memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to:

receive a next room assignment from a server,

in response to a housekeeping servicing request, generate a housekeeping interactive portal including a first interactive icon relative to the assigned room and the next room assignment,

generate a second interactive icon relative to the maintenance of the assigned room, the second interactive icon being selected from the group consisting of telephone maintenance, television maintenance, light bulb maintenance, faucet maintenance, lock maintenance, clock maintenance, iron maintenance, light fixture maintenance, toilet maintenance, HVAC maintenance, refrigerator maintenance, Wi-Fi maintenance, and general maintenance,

generate a third interactive icon functioning as a checklist configured to ensure completion of a housekeeping maintenance review list,

forward the housekeeping interactive portal to the television via the television output, and

receive an interactive instruction relative to the first interactive request;

the server being disposed in communication with the plurality of televisions, the server being co-located at the hospitality establishment;

the server sending each of the plurality of televisions the next room assignment;

the server receiving the interactive instructions relative to the first interactive request; and

a housekeeping schedule stored at the server, the next room assignment forming a portion of the housekeeping schedule, which is dynamically maintained based on the interactive instructions received at the server relative to the first interactive icon.

14. The system as recited in claim 13 , wherein the first interactive icon further comprises a plurality of icons.

Assignments (3)

Continuity (8)