Resident Community Management System
Systems and methods are provided for managing a plurality of resident communities having a plurality of rooms for occupancy, the system accessible by a plurality of individual users. The system may include a memory device that stores a set of instructions for operating the system. The system further stores room data relevant to the resident communities, assigns room data to individual rooms based on historical occupancy rates and rental price rates, and compares individual room data by one of a plurality of room groupings to calculate a recommended price for each room based on a weighted room data average.
1 . A system for managing a plurality of resident communities, said system accessible by a plurality of individual users, the system comprising:
a memory device that stores a set of instructions and stores data relevant to said resident communities; and
at least one processor that executes the set of instructions to:
provide a user access login;
provide a community dashboard for each resident community;
provide a sales and marketing interface on each of said community dashboards;
provide a plurality of sales and marketing metrics accessible through said interface for each resident community; and
provide selective access to individual users for each community dashboard based upon a user's access login.
2 . The system of claim 2 , wherein said sales and marketing metrics comprise:
a lead manager;
a referral manager;
a bonus forecaster;
a resident lead tracker;
a community census tracker;
a reservation system;
a sales activity monitor; and
a communications module for assembling electronic communications to a distribution list.
3 . The system of claim 2 wherein said lead manager comprises:
a list of interested leads for a selected community;
a list of tour schedules of potential residents of a selected;
a list of upcoming resident move-outs and move-ins for a selected community;
a list of recent inquiries for prospective residents of a selected community; and
a list of current reservations for a selected community.
4 . The system of claim 3 wherein said lead manager comprises:
a list of inquiries about a specified room in said community;
a list of inquiries about a grouping of rooms in said community;
a list of move-ins in a grouping of rooms in said community.
5 . The system of claim 4 wherein said lead manager comprises:
an inquiry to tour ratio for selected room groupings by geographical region, market area, business operation unit, and room attributes;
6 . The system of claim 4 wherein said lead manager comprises:
a tour to move-in ratio for selected room groupings by geographical region, market area, business operation unit, and room attributes;
7 . The system of claim 2 wherein said sales and marketing metrics comprise:
a historical trend interface for a selected community over a predetermined time period having a graphical representation of potential resident inquiries and community tours.
8 . The system of claim 2 wherein said sales and marketing metrics comprise:
a resident census for a selected community, said census including the number of residents, the number of rooms occupied, the number of vacant rooms, and the percentage of occupancy for the day, last week, last month and last year.
9 . The system of claim 8 wherein said resident census comprises:
a vacant room selection having a graphical representation of all available rooms by room number, room type, street rental rate, last rental rate, number of days the room has been vacant over a preselected time period, and room readiness.
10 . The system of claim 8 wherein said sales and marketing metrics comprise:
community move ins and move outs for each residential community, the number of inquiries for prospective residents, the number of tours for prospective residents, each of said metrics displayed in each of four business target areas, target amounts, month-to-date actual, monthly forecast, and historical averages.
11 . The system of claim 2 wherein said sales and marketing metrics pertain to a regional aggregation of communities.
12 . The system of claim 10 wherein said sales and marketing metrics pertain to a regional aggregation of communities.
13 . The system of claim 2 wherein each of said sales and marketing metrics include a selectable icon that, when selected, provides a graphical representation of all data and activity in the selected sales and marketing category.