Systems and methods for SaaS overlays using an embedded browser
Embodiments described include systems and methods for displaying overlays for a network application. A client application on a client device can establish a session to a network application accessed via an embedded browser of the client application. The embedded browser of the client application may receive and display a web page of the network application. Based on one or more conditions and/or policies, the client application may identify and display overlay content over the web page in the embedded browser. The overlay content may include, but is not limited to, training videos, tutorials, social options (e.g., emoticons, likes), form help text, form autofill suggestions, and/or navigation assistance. Once the overlay content is presented, feedback can be received in order to modify the subsequent overlays.
1. A method for displaying one or more overlays for a network application accessed via an embedded browser of a client application, the method comprising:
(a) establishing, by a client application on a client device, one or more sessions to one or more network applications accessed via an embedded browser of the client application, the client application maintaining a plurality of overlays;
(b) receiving, by the embedded browser of the client application, a web page of a network application of the one or more network applications;
(c) identifying, by the client application, from the plurality of overlays based at least on the network application, one or more overlays of the client application to be displayed over the web page of the network application in the embedded browser; and
(d) displaying, by the client application, the one or more overlays over the web page in the embedded browser.
2. The method of claim 1 , wherein the embedded browser is integrated into the client application.
3. The method of claim 1 , wherein the network application comprises an application hosted on a server accessed by the client device via a network, and wherein an entity of the server is different from an entity of the client device.
4. The method of claim 1 , wherein (b) further comprises identifying a form of the web page and wherein (c) further comprises identifying the one or more overlays of the client application based on the form of the webpage of the network application.
5. The method of claim 1 , wherein the one or more overlays comprises a navigation element prompting the user to interact with a portion of the web page.
6. The method of claim 1 , wherein (c) further comprises identifying the one or more overlays of the client application based on a policy for the network application.
7. The method of claim 1 , wherein (d) further comprising displaying, by the embedded browser, the one or more overlays.
8. The method of claim 1 , wherein the one or more overlays are provided to the client application via a second entity different from an entity of a server hosting the network application.
9. The method of claim 1 , further comprising (e) maintaining, by the client application in a data structure, statistics relating to the display of the one or more overlays over the web page in the embedded browser.
10. The method of claim 9 , further comprising (f) transmitting, by the client application, the statistics relating to the display of the one or more overlays to a second entity different from an entity of a server hosting the network application, the statistics used by the second entity to inform i) a provider of the network application to update the network application based on the statistics received from a plurality of client applications including the client application or ii) an entity generating the overlays to update one or more overlays based on the statistics received from a plurality of client applications including the client application.
11. A system for displaying one or more overlays for a network application accessed via an embedded browser of a client application, the system comprising:
a client application on a client device in communication with a first server of a first entity, via an embedded browser of the client application, the client application maintaining a plurality of overlays, and the client application configured to:
establish one or more sessions to one or more network applications accessed via an embedded browser of the client application;
receive, by the embedded browser of the client application, a web page of a network application of the one or more network applications;
identify, from the plurality of overlays based at least on the network application, one or more overlays of the client application to be displayed over the web page in the embedded browser; and
display the one or more overlays over the web page in the embedded browser.
12. The system of claim 11 , wherein the embedded browser is integrated into the client application.
13. The system of claim 11 , wherein the network application comprises an application hosted on a server accessed by the client device via a network, and wherein an entity of the server is different from an entity of the client device.
14. The system of claim 11 , wherein to identify based at least on the network application, one or more overlays of the client application to be displayed over the web page in the embedded browser, the client application is further configured to identify a form of the web page; and
wherein to identify a form of the web page, the client application is further configured to the one or more overlays of the client application based on the form of the webpage of the network application.
15. The system of claim 11 , wherein the one or more overlays comprises a navigation element prompting the user to interact with a portion of the web page.
16. The system of claim 11 , wherein to identify based at least on the network application, one or more overlays of the client application to be displayed over the web page in the embedded browser, the client application is further configured to identify the one or more overlays of the client application based on a policy for the network application.
17. The system of claim 11 , wherein to display the one or more overlays over the web page in the embedded browser the client application is further configured to display, by the embedded browser, the one or more overlays.
18. The system of claim 11 , wherein the one or more overlays are provided to the client application via a second entity different from an entity of a server hosting the network application.
19. The system of claim 11 , wherein the client application is further configured to maintain in a data structure, statistics relating to the display of the one or more overlays over the web page in the embedded browser.
20. The system of claim 19 , wherein the client application further configured to transmit the statistics relating to the display of the one or more overlays to a second entity different from an entity of a server hosting the network application, the statistics used by the second entity to inform i) a provider of the network application to update the network application based on the statistics received from a plurality of client applications including the client application or ii) an entity generating the overlays to update one or more overlays based on the statistics received from a plurality of client applications including the client application.