System and method for processing telephony sessions
In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.
1. A method for control of a telephony application comprising:
receiving, at a technology platform, an application programming interface (API) request addressed to a uniform resource locator (URL) of a resource;
in response to the received API request, provisioning an addressable destination of telephony sessions; and
initiating and processing a telephony session, using the provisioned addressable destination, with at least one device.
2. The method of claim 1 , wherein the provisioning of the addressable destination is at least partly in response to one of a set of methods included in the API request.
3. The method of claim 2 , further comprising:
based on a second API request comprising a first method, retrieving resource information and returning the resource information in an API response; and
based on a third API request comprising a second method, modifying a state of the resource and thereby affecting functionality of a call router processing the telephony session.
4. The method of claim 3 , wherein the modifying of the state of the telephony session comprises terminating the telephony session specified through the resource.
5. The method of claim 3 , wherein the modifying of the state of the telephony session comprises transferring the telephony session to another group of telephony sessions as specified through the resource.
6. The method of claim 3 , wherein the modifying of the state of the telephony session comprises splitting a group of telephony sessions as specified through the resource.
7. The method of claim 3 , wherein the modifying of the state of the telephony session comprises altering a state of audio recording during the telephony session as specified through the resource.
8. The method of claim 3 , wherein:
the modifying of the state of the telephony session comprises transferring processing of the telephony session to instructions at a new URL as specified in the third API request; and
the method further comprises:
retrieving instructions from the new URL during the telephony session.
9. The method of claim 1 , wherein the receiving of the API request comprises receiving the API request asynchronous to the telephony session.
10. The method of claim 9 , further comprising:
in response to the received API request, establishing a URL mapped to the addressable destination.
11. The method of claim 9 , wherein
the provisioning of the addressable destination comprises provisioning a phone number.
12. The method of claim 1 , wherein the initiating of the telephony session comprises communicating a call with the Public Switched Telephony Network (PSTN).
13. The method of claim 1 , wherein the initiating of the telephony session comprises communicating a call with the Session Initiation Protocol (SIP).
14. The method of claim 1 , wherein the initiating of the telephony session comprises communicating a message.
15. The method of claim 14 , wherein the communicating of the message comprises communicating a Short Message Service (SMS) message.
16. The method of claim 1 , wherein the addressable destination is a Short Message Service (SMS) short code.
17. The method of claim 1 , wherein the addressable destination is a Session Initiation Protocol (SIP) address.
18. A non-transitory machine-readable medium comprising instructions that, when executed by one or more processors of a machine, cause the machine to perform operations comprising:
receiving an application programming interface (API) request addressed to a uniform resource locator (URL) of a resources;
in response to the received API request, provisioning an addressable destination of telephony sessions; and
initiating and processing a telephony session, using the provisioned addressable destination, with at least one device.
19. The non-transitory machine-readable medium of claim 18 , wherein the receiving of the API request comprises receiving the API request asynchronous to the telephony session.
20. The non-transitory machine-readable medium of claim 18 , wherein the initiating of the telephony session comprises communicating a call with the Public Switched Telephony Network (PSTN).
21. The non-transitory machine-readable medium of claim 18 , wherein the initiating of the telephony session comprises communicating a message.
22. The non-transitory machine-readable medium of claim 18 , wherein the addressable destination is a phone number.
23. The non-transitory machine-readable medium of claim 18 , wherein the addressable destination is a Short Message Service (SMS) short code.
24. A system comprising:
a telephony platform comprised of a set of call routers, wherein the telephony platform is configured to:
receive an application programming interface (API) request addressed to a uniform resource locator (URL) of a resources; and
in response to the received API request, provision an addressable destination of telephony sessions;
wherein a call router of the set of call routers is configured to:
initiate and process a telephony session using the provisioned addressable destination.
25. The system of claim 24 , wherein the telephony platform is further configured to receive the API request asynchronous to the telephony session.
26. The system of claim 24 , wherein the configuration to initiate the telephony session comprises configuration to communicate a call with the Public Switched Telephony Network (PSTN).
27. The system of claim 24 , wherein the configuration to initiate the telephony session comprises configuration to communicate a message.