IP Library Granted Patent US 11,016,836
Granted Patent B2
US 11,016,836 · App. 16/514,340 · Granted May 25, 2021

Graphical user interface for visualizing a plurality of issues with an infrastructure

Inventors: Jay Kemper Johnston (Raleigh, NC); Magnus Mortensen (Cary, NC); David C. White, Jr. (St. Petersburg, FL); Joseph Michael Clarke (Raleigh, NC)
Assignee: CISCO TECHNOLOGY, INC.
G06F11/0769G06F11/0721H04L41/22
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Quick Facts
Patent No.
US 11,016,836
App. No.
16/514,340
Granted
May 25, 2021
Kind
B2
Abstract

Disclosed are systems, methods and non-transitory computer-readable mediums for dynamically presenting and updating a directed time graph displayed in a graphical user interface. In some examples, the method can include displaying a suggested path within a graphical user interface on a computer screen, the suggested path can include outstanding issues of elements of a network. The displaying the suggested path can include determining based on one or more factors an efficient ordering of the outstanding issues and ordering the outstanding issues based on the one or more factors. The method can also include monitoring, at regular intervals, updates to the one or more outstanding issues and automatically updating the suggested path, by a processor, based on the updates to the one or more outstanding issues.

Claims (49)

1. A computer-implemented method for dynamically presenting and updating a directed time graph, the method comprising:

receiving information from a plurality of network elements;

identifying issues with the network information;

first displaying, by a processor, a time graph of a suggested path of a sequence of steps within a graphical user interface, each of the steps comprising one or more outstanding issues corresponding to elements of a network that need to be resolved and the sequence of steps comprising an order in which the outstanding issues are to be resolved;

second displaying, by the processor, for one of the steps and in response to predetermined criteria, an order in which the elements of the network are to be repaired to address the one or more outstanding issues of the one of the steps; and

third displaying by the processor, along with the suggested path, one or more alternate suggested paths within the graphical user interface on the display, the one or more alternate suggested paths comprising alternate orderings of the suggested path;

monitoring, at regular intervals by the processor, updates to the one or more outstanding issues; and

automatically updating, by the processor, the displayed suggested path based on the updates to the one or more outstanding issues.

2. The computer-implemented method of claim 1 , wherein displaying the suggested path comprises:

determining based on one or more factors an efficient ordering of the outstanding issues; and

ordering the outstanding issues based on the one or more factors.

3. The computer-implemented method of claim 2 , wherein the one or more factors of each outstanding issue of the outstanding issues comprises an impact on at least one of: one or more users of the network, location of at least one element within the network, a number of elements affected by the outstanding issue, a severity of the outstanding issues, effort required to resolve the outstanding issue, or a length of time to resolve the outstanding issues.

4. The computer-implemented method of claim 1 , wherein the first displaying displays each outstanding issue independently on the suggested path with a number of elements affected with the outstanding issue and a severity of the outstanding issue.

5. The computer-implemented method of claim 1 , wherein the first displaying displays each outstanding issue independently on the suggested path with a severity of the outstanding issue.

6. The computer-implemented method of claim 1 , wherein the predetermined criteria of the second displaying includes user selection of the one of the steps.

7. The computer-implemented method of claim 1 , wherein the predetermined criteria of the second displaying includes criticality of an affected device of the one of the steps.

8. A system for displaying a graphical user interface, the system comprising:

a processor; and

a memory storing instructions which when executed by the processor causes the processor to execute operations comprising:

receiving information from a plurality of network elements;

identifying issues with the network information;

first displaying a time graph of a suggested path of a sequence of steps within a graphical user interface, each of the steps comprising one or more outstanding issues corresponding to elements of a network that need to be resolved and the sequence of steps comprising an order in which the outstanding issues are to be resolved;

second displaying for one of the steps and in response to predetermined criteria, an order in which the elements of the network are to be repaired to address the one or more outstanding issues of the one of the steps; and

third displaying, along with the suggested path, one or more alternate suggested paths within the graphical user interface on the display, the one or more alternate suggested paths comprising alternate orderings of the suggested path;

monitoring, at regular intervals by the processor, updates to the one or more outstanding issues; and

automatically updating the displayed suggested path based on the updates to the one or more outstanding issues.

9. The system of claim 8 , wherein displaying the suggested path comprises:

determining based on one or more factors an efficient ordering of the outstanding issues; and

ordering the outstanding issues based on the one or more factors.

10. The system of claim 9 , wherein the one or more factors of each outstanding issue of the outstanding issues comprises an impact on at least one of: one or more users of the network, location of at least one element within the network, a number of elements affected by the outstanding issue, a severity of the outstanding issues, effort required to resolve the outstanding issue, or a length of time to resolve the outstanding issues.

11. The system of claim 8 , wherein the first displaying displays each outstanding issue independently on the suggested path with a number of elements affected with the outstanding issue and a severity of the outstanding issue.

12. The system of claim 8 , wherein the first displaying displays each outstanding issue independently on the suggested path with a severity of the outstanding issue.

13. The system of claim 8 , wherein the predetermined criteria of the second displaying includes user selection of the one of the steps.

14. The system of claim 8 , wherein the predetermined criteria of the second displaying includes criticality of an affected device of the one of the steps.

15. A non-transitory computer readable media storing instructions therein which when executed by a processor cause a system to perform operations comprising:

receiving information from a plurality of network elements;

identifying issues with the network information;

first displaying a time graph of a suggested path of a sequence of steps within a graphical user interface, each of the steps comprising one or more outstanding issues corresponding to elements of a network that need to be resolved and the sequence of steps comprising an order in which the outstanding issues are to be resolved;

second displaying for one of the steps and in response to predetermined criteria, an order in which the elements of the network are to be repaired to address the one or more outstanding issues of the one of the steps; and

third displaying, along with the suggested path, one or more alternate suggested paths within the graphical user interface on the display, the one or more alternate suggested paths comprising alternate orderings of the suggested path;

monitoring, at regular intervals by the processor, updates to the one or more outstanding issues; and

automatically updating the displayed suggested path based on the updates to the one or more outstanding issues.

16. The media of claim 15 , wherein displaying the suggested path comprises:

determining based on one or more factors an efficient ordering of the outstanding issues; and

ordering the outstanding issues based on the one or more factors.

17. The media of claim 16 , wherein the one or more factors of each outstanding issue of the outstanding issues comprises an impact on at least one of: one or more users of the network, location of at least one element within the network, a number of elements affected by the outstanding issue, a severity of the outstanding issues, effort required to resolve the outstanding issue, or a length of time to resolve the outstanding issues.

18. The media of claim 15 , wherein the first displaying displays each outstanding issue independently on the suggested path with a number of elements affected with the outstanding issue and a severity of the outstanding issue.

19. The media of claim 15 , wherein the first displaying displays each outstanding issue independently on the suggested path with a severity of the outstanding issue.

20. The media of claim 15 , wherein the predetermined criteria of the second displaying includes user selection of the one of the steps.

Assignments (3)
PERFECTION CERTIFICATE Recorded Dec 1, 2021
From: K2 SOFTWARE, INC.; ASSURESIGN, LLC
To: NINTEX USA, INC.
Reel/Frame 058292/0509 →
SECURITY INTEREST Recorded Nov 17, 2021
From: NINTEX USA, INC.; K2 SOFTWARE, INC.; ASSURESIGN, LLC
To: PNC BANK, NATIONAL ASSOCIATION
Reel/Frame 058173/0474 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 17, 2019
From: JOHNSTON, JAY KEMPER; MORTENSEN, MAGNUS; WHITE, DAVID C., JR.; CLARKE, JOSEPH MICHAEL
To: CISCO TECHNOLOGY, INC.
Reel/Frame 049779/0606 →
Continuity (2)
Continuation 15358426 · Nov 22, 2016
Related Publication 20190340056A1 · Nov 7, 2019