Intelligent virtual assistant notification rerouting
Aspects of the invention provide intelligent virtual assistant (IVA) notification rerouting including receiving a message at an electronic IVA and determining a recipient of the message by analyzing content of the message. A current location of the recipient is identified. A device and a delivery method are selected based at least in part on the current location of the recipient and a location of the device. The selected device is instructed to output the message to the recipient using the delivery method.
1. A computer-implemented method comprising:
receiving a message at an intelligent virtual assistant (IVA) for broadcast on output devices of the IVA;
determining a recipient of the message from a group of possible recipients in proximity to the IVA, the determining comprising analyzing content of the message;
identifying a current location of the recipient;
selecting a device and a delivery method based at least in part on the current location and an environment of the recipient and on a location of the device, the device one of the output devices of the IVA or another output device, and the environment comprising one or both of a noise level and a temperature; and
instructing the device to output the message to the recipient using the delivery method.
2. The computer-implemented method of claim 1 , wherein the determining further comprises analyzing historical data related to one or more recipients including the recipient.
3. The computer-implemented method of claim 1 , wherein the selecting is further based at least in part on an activity of the recipient.
4. The computer-implemented method of claim 1 , wherein the selecting is further based at least in part on a current time of day.
5. The computer-implemented method of claim 1 , further comprising determining a time frame for the message, wherein the instructing is during the time frame.
6. The computer-implemented method of claim 1 , further comprising confirming that the message was received by the recipient.
7. The computer-implemented method of claim 1 , further comprising confirming that the recipient performed an expected action in response to receiving the message.
8. The computer-implemented method of claim 1 , wherein a second recipient of the message is determined, and the identifying, selecting, and instructing are performed for the second recipient of the message.
9. The computer implemented method of claim 1 , wherein the IVA and the device are both connected to an Internet of things (IoT) network.
10. A system comprising:
a memory having computer readable instructions; and
one or more processors for executing the computer readable instructions, the computer readable instructions controlling the one or more processors to perform operations comprising:
receiving a message at an intelligent virtual assistant (IVA) for broadcast on output devices of the IVA;
determining a recipient of the message from a group of possible recipients in proximity to the IVA, the determining comprising analyzing content of the message;
identifying a current location of the recipient;
selecting a device and a delivery method based at least in part on the current location and an environment of the recipient and on a location of the device, the device one of the output devices of the IVA or another output device, and the environment comprising one or both of a noise level and a temperature; and
instructing the device to output the message to the recipient using the delivery method.
11. The system of claim 10 , wherein the determining further comprises analyzing historical data related to one or more recipients including the recipient.
12. The system of claim 10 , wherein the selecting is further based at least in part on an activity of the recipient.
13. The system of claim 10 , wherein the selecting is further based at least in part on a current time of day.
14. The system of claim 10 , further comprising determining a time frame for the message, wherein the instructing is during the time frame.
15. The system of claim 10 , further comprising confirming that the message was received by the recipient.
16. The system of claim 10 , further comprising confirming that the recipient performed an expected action in response to receiving the message.
17. The system of claim 10 , wherein a second recipient of the message is determined, and the identifying, selecting, and instructing are performed for the second recipient of the message.
18. A computer program product comprising a computer readable storage medium having program instructions embodied therewith, the program instructions executable by a processor to cause the processor to perform operations comprising:
receiving a message at an intelligent virtual assistant (IVA) for broadcast on output devices of the IVA;
determining a recipient of the message from a group of possible recipients in proximity to the IVA, the determining comprising analyzing content of the message;
identifying a current location of the recipient;
selecting a device and a delivery method based at least in part on the current location and an environment of the recipient and on a location of the device, the device one of the output devices of the IVA or another output device, and the environment comprising one or both of a noise level and a temperature; and
instructing the device to output the message to the recipient using the delivery method.