IP Library › Granted Patent US 10,964,219
Granted Patent B2
US 10,964,219 · App. 16/540,626 · Granted Mar 30, 2021

Vehicle location system

Inventors: Micah Price (Plano, TX); Geoffrey Dagley (McKinney, TX); Jason Richard Hoover (Grapevine, TX); Stephen Michael Wylie (Carrollton, TX); Qiaochu Tang (The Colony, TX)
Assignee: Capital One Services, LLC
G08G1/205G06F16/9535
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Quick Facts
Patent No.
US 10,964,219
App. No.
16/540,626
Granted
Mar 30, 2021
Kind
B2
Abstract

A computer system receives a request to locate a vehicle within a facility. The computer system parses the request to identify one or more characteristics of the vehicle. The computer system identifies a sensor corresponding to the vehicle based on the one or more characteristics of the vehicle. The computer system identifies a most recent location of the vehicle based on the last registered position of the vehicle within the facility. The computer system transmits a signal to a parking spot sensor at the most recent location of the vehicle in the facility. The computer system receives the unique identification. The computer system determines that the unique identification of the vehicle sensor co-located with the parking spot sensor matches the sensor of the requested vehicle. The computer system reports to the user a current location of the vehicle within the facility based on a location of the parking spot sensor.

Claims (61)

1. A method of customizing a user experience, comprising:

receiving, from a remote sensor, a signal comprising an indication of an arrival of a user at a facility associated with a merchant, wherein the indication is trigged by the remote sensor receiving an emitted signal from a vehicle sensor positioned in a vehicle of the user;

parsing, by a computer system, the signal to identify a user identifier contained therein;

querying a database with the user identifier to locate a profile associated with the user;

identifying, in the profile, one or more preferences of the user based on an order history of the user at the facility; and

customizing the user experience by predicting the user's order based on the one or more preferences of the user and the order history.

2. The method of claim 1 , wherein the facility is a restaurant.

3. The method of claim 2 , wherein identifying, in the profile, the one or more preferences of the user based on the order history of the user at the facility, comprises:

identifying a most frequently ordered meal of the user at the restaurant.

4. The method of claim 2 , wherein the remote sensor is positioned at an entrance of the facility.

5. The method of claim 1 , wherein customizing the user experience based on the one or more preferences of the user comprises:

prompting a second computer system in the facility to begin a user's order, based on the one or more preferences of the user and the order history.

6. The method of claim 1 , wherein parsing, by the computer system, the signal to identify a user to identify the user identifier contained therein, comprises:

demodulating the signal received from the remote sensor.

7. The method of claim 1 , further comprises:

receiving, from a second remote sensor, a second signal comprising a second indication of the user's arrival at a second facility, wherein second the indication is trigged by the second remote sensor receiving a second emitted signal from the vehicle sensor positioned in the vehicle of the user;

parsing, by the computer system, the second signal to identify the user identifier contained therein;

querying the database with the user identifier to locate the profile associated with the user;

identifying, in the profile, a subset of the one or more preferences of the user based on a second order history of the user at the second facility; and

customizing the user experience by predicting the user's order based on the subset of the one or more preferences of the user and the second order history.

8. A system for customizing a user experience, comprising:

a processor; and

a memory having programming instructions stored thereon, which, when executed by the processor, performs one or more operations, comprising:

receiving, from a remote sensor, a signal comprising an indication of an arrival of a user at a restaurant, wherein the indication is trigged by the remote sensor receiving an emitted signal from a vehicle sensor positioned in a vehicle of the user;

parsing the signal to identify a user identifier contained therein;

querying a database with the user identifier to locate a profile associated with the user;

identifying, in the profile, one or more preferences of the user based on a user an order history of the user at the restaurant; and

customizing the user experience by predicting the user's order based on the one or more preferences of the user and the order history.

9. The system of claim 8 , wherein identifying, in the profile, the one or more preferences of the user based on an order history of the user at the restaurant, comprises:

identifying a most frequently ordered meal of the user at the restaurant.

10. The system of claim 8 , wherein the remote sensor is positioned at an entrance of the restaurant.

11. The system of claim 8 , wherein customizing the user experience based on the one or more preferences of the user comprises:

prompting a second computer system in the restaurant to begin a user's order, based on the one or more preferences of the user.

12. The system of claim 8 , wherein parsing the signal to identify a user to identify the user identifier contained therein, comprises:

demodulating the signal received from the remote sensor.

13. The system of claim 8 , wherein the one or more operations further comprise:

receiving, from a second remote sensor, a second signal comprising a second indication of the user's arrival at a second restaurant, wherein second the indication is trigged by the second remote sensor receiving a second emitted signal from the vehicle sensor positioned in the vehicle of the user;

parsing the second signal to identify the user identifier contained therein;

querying the database with the user identifier to locate the profile associated with the user;

identifying, in the profile, a subset of the one or more preferences of the user based on a second order history of the user at the second restaurant; and

customizing the user experience by predicting the user's order based on the subset of the one or more preferences of the user and the second order history.

14. A non-transitory computer readable medium including one or more instructions which, when executed by one or more processors, cause the one or more processors to perform operations for customizing a user experience, comprising:

receiving, from a remote sensor, a signal comprising an indication of an arrival of a user at a facility associated with a merchant, wherein the indication is trigged by the remote sensor receiving an emitted signal from a vehicle sensor positioned in a vehicle of the user;

parsing, by a computer system, the signal to identify a user identifier contained therein;

querying a database with the user identifier to locate a profile associated with the user;

identifying, in the profile, one or more preferences of the user based on an order history of the user at the facility; and

customizing the user experience by predicting the user's order based on the one or more preferences of the user and the order history.

15. The non-transitory computer readable medium of claim 14 , wherein the facility is a restaurant.

16. The non-transitory computer readable medium of claim 15 , wherein identifying, in the profile, the one or more preferences of the user based on the order history of the user at the facility, comprises:

identifying a most frequently ordered meal of the user at the restaurant.

17. The non-transitory computer readable medium of claim 15 , wherein the remote sensor is positioned at an entrance of the facility.

18. The non-transitory computer readable medium of claim 14 , wherein customizing the user experience based on the one or more preferences of the user comprises:

prompting a second computer system in the facility to begin a user's order, based on the one or more preferences of the user and the order history.

19. The non-transitory computer readable medium of claim 14 , wherein parsing, by the computer system, the signal to identify a user to identify the user identifier contained therein, comprises:

demodulating the signal received from the remote sensor.

20. The non-transitory computer readable medium of claim 14 , further comprises:

receiving, from a second remote sensor, a second signal comprising a second indication of the user's arrival at a second facility, wherein second the indication is trigged by the second remote sensor receiving a second emitted signal from the vehicle sensor positioned in the vehicle of the user;

parsing, by the computer system, the second signal to identify the user identifier contained therein;

querying the database with the user identifier to locate the profile associated with the user;

identifying, in the profile, a subset of the one or more preferences of the user based on a second order history of the user at the second facility; and

customizing the user experience by predicting the user's order based on the subset of the one or more preferences of the user and the second order history.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 14, 2019
From: PRICE, MICAH; DAGLEY, GEOFFREY; HOOVER, JASON RICHARD; WYLIE, STEPHEN MICHAEL; TANG, QIAOCHU
To: CAPITAL ONE SERVICES, LLC
Reel/Frame 050053/0738 →
Continuity (2)
Division 16289928 · Mar 1, 2019
Related Publication 20200279490A1 · Sep 3, 2020