IP Library › Granted Patent US 11,556,971
Granted Patent B2
US 11,556,971 · App. 16/590,362 · Granted Jan 17, 2023

Method, non-transitory computer-readable media, and system for e-commerce replacement or replenishment of consumable

Inventors: Dane Glasgow (Los Altos, CA); Matthew Brett MacLaurin (Santa Cruz, CA); David Ramadge (San Jose, CA); Corinne Elizabeth Sherman (San Jose, CA)
Assignee: EBAY INC.
G06Q30/0631G06Q30/0601
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Quick Facts
Patent No.
US 11,556,971
App. No.
16/590,362
Granted
Jan 17, 2023
Kind
B2
Abstract

Methods and systems for replenishing a consumable include order satisfaction responsive to an indication of imminent failure or depletion of a consumable based on detected parameters. A sensor reading may indicate that a consumable is performing below a threshold, or has limited remaining capacity. Responsive to a determination that a replacement is necessary, the method may recommend one or more alternatives. The recommendation may be made based on how closely a candidate replacement's performance or other characteristic (e.g. cost, capacity) matches that of a currently-used consumable. The recommendation may be based on one or more attributes of a candidate replacement compared to a currently-used consumable. An order may be automatically placed according to the currently-used consumable or the recommended alternative(s). The order may be delivered with instructions regarding where and when to replace the consumable.

Claims (53)

1. A method of replacing a device, the method comprising:

sensing an electrical characteristic associated with an electrical specification of a device with an electrical sensor;

comparing the sensed electrical characteristic with a threshold to determine an electrical state of the device;

responsive to the electrical state of the device indicating that performance of the device is below a threshold, determining an availability of a first replacement device;

receiving user habits relating to use of the device by a user of the device;

sensing settings of an environment within which the device is used by the user of the device, the environment being affected by an output of the device and the sensing relating to sensing an effect of the output of the device on the environment;

responsive to a determination that the first replacement device is unavailable, identifying a second replacement device as an alternative to the first replacement device based on:

the electrical specification of the device;

the user habits relating to use of the device;

the settings of the environment within which the device is used by the user; and

the second replaceable device exceeding the electrical specification of the device;

determining a supplier of the second replacement device able to deliver the second replacement device before depletion of the device;

and automatically placing an order for the second replacement device from the supplier.

2. The method of claim 1 , wherein the device is a light bulb and the determination of the state of the device includes a determination that at least one of an intensity and a warmth of the light bulb is below the threshold.

3. The method of claim 1 , wherein the second replacement device includes a characteristic upon which the identifying of the second replacement device is based, the characteristic selected from the group consisting of: size, capacity, price, availability, and delivery time.

4. The method of claim 1 , wherein identifying the second replacement device is a result of a determination that the second replacement device performs at a level at least equal to a level of performance of the device.

5. The method of claim 1 , wherein the placing of the order is timed to provide an expected delivery of the second replacement device within a pre-definable time period before the depletion of the device.

6. The method of claim 1 , wherein identifying the second replacement device is further based on improved performance of the second replacement device as compared to the device when used in a manner consistent with the user habits.

7. The method of claim 1 , wherein identifying the second replacement device is further based on the setting characteristics.

8. The method of claim 7 , wherein the setting characteristics include at least one of: a size of a room in which the device is used and an average temperature of the room in which the device is used.

9. The method of claim 1 , wherein the device is selected from a group comprising: a light bulb, a water filter, printer ink, and printer toner.

10. One or more non-transitory computer-readable media containing instructions, which, in response to being executed by one or more processors, causes a system to perform operations, the operations comprising:

sensing an electrical characteristic associated with an electrical specification of a device with an electrical sensor;

comparing the sensed electrical characteristic with a threshold to determine an electrical state of the device;

responsive to the electrical state of the device indicating that performance of the device is below a threshold, determining an availability of a first replacement device;

receiving user habits relating to use of the device by a user of the device;

sensing settings of an environment within which the device is used by the user of the device, the environment being affected by an output of the device and the sensing relating to sensing an effect of the output of the device on the environment;

responsive to a determination that the first replacement device is unavailable, identifying a second replacement device as an alternative to the first replacement device based on:

the electrical specification of the device;

the user habits relating to use of the device;

the settings of the environment within which the device is used by the user; and

the second replaceable device exceeding the electrical specification of the device;

determining a supplier of the second replacement device able to deliver the second replacement device before depletion of the device; and

automatically placing an order for the second replacement device from the supplier.

11. The non-transitory computer-readable media of claim 10 , wherein identifying the second replacement device is a result of a determination that the second replacement device performs at a level at least equal to a level of performance of the device.

12. The non-transitory computer-readable media of claim 10 , wherein the placing of the order is timed to provide an expected delivery of the second replacement device within a pre-definable time period before the depletion of the device.

13. The non-transitory computer-readable media of claim 10 wherein identifying the second replacement device is based on improved performance of the second replacement device as compared to the device when used in a manner consistent with the user habits.

14. A system comprising:

one or more processors; and

one or more non-transitory computer-readable media containing instructions, which, in response to being executed by the one or more processors, causes the system to perform operations, the operations comprising:

sensing an electrical characteristic associated with an electrical specification of a device with an electrical sensor;

comparing the sensed electrical characteristic with a threshold to determine an electrical state of the device;

responsive to the electrical state of the device indicating that performance of the device is below a threshold, determining an availability of a first replacement device;

receiving user habits relating to use of the device by a user of the device;

sensing settings of an environment within which the device is used by the user of the device, the environment being affected by an output of the device and the sensing relating to sensing an effect of the output of the device on the environment;

responsive to a determination that the first replacement device is unavailable, identifying a second replacement device as an alternative to the first replacement device based on:

the electrical specification of the device;

the user habits relating to use of the device;

the settings of the environment within which the device is used by the user; and

the second replaceable device exceeding the electrical specification of the device;

determining a supplier of the second replacement device able to deliver the second replacement device before depletion of the device; and

automatically placing an order for the second replacement device from the supplier.

15. The system of claim 14 , wherein identifying the second replacement device is based on improved performance of the second replacement device as compared to the device when used in a manner consistent with the user habits.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 1, 2019
From: GLASGOW, DANE; MACLAURIN, MATTHEW BRETT; RAMADGE, DAVID; SHERMAN, CORINNE ELIZABETH
To: EBAY INC.
Reel/Frame 050591/0311 →
Continuity (2)
Continuation 14588320 · Dec 31, 2014
Related Publication 20200034912A1 · Jan 30, 2020
Cited By (1)
US 12,646,024