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App. No. 16/668,235 · Confirmation No. 3235

SYSTEM AND METHOD FOR ESCALATION USING AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER

Applicant: Talkdesk, Inc.
Abandoned -- Failure to Respond to an Office Action View Publication ↗
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2021-03-17 ABN Abandonment 2 View
2021-01-13 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2021-01-13 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2021-01-11 PA.. Power of Attorney 4 View
2021-01-11 N417 Electronic Filing System Acknowledgment Receipt 2 View
2021-01-11 R3.73 Assignee showing of ownership per 37 CFR 3.73 3 View
2021-01-07 NTC.PUB Notice of Publication 1 View
2020-10-17 OATH Oath or Declaration filed 6 View
2020-10-17 R3.73 Assignee showing of ownership per 37 CFR 3.73 7 View
2020-10-17 N417 Electronic Filing System Acknowledgment Receipt 2 View
2020-09-02 CTFR Final Rejection 14 View
2020-09-02 892 List of references cited by examiner 1 View
2020-09-02 SRFW Search information including classification, databases and other search related notes 1 View
2020-09-02 FWCLM Index of Claims 1 View
2020-09-02 SRNT Examiner's search strategy and results 3 View
2020-07-18 WFEE Fee Worksheet (SB06) 1 View
2020-07-18 N417 Electronic Filing System Acknowledgment Receipt 2 View
2020-07-18 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2020-07-18 CLM Claims 4 View
2020-07-18 REM Applicant Arguments/Remarks Made in an Amendment 6 View
2020-06-30 CTNF Non-Final Rejection 12 View
2020-06-30 892 List of references cited by examiner 1 View
2020-06-30 FWCLM Index of Claims 1 View
2020-06-30 SRFW Search information including classification, databases and other search related notes 1 View
2020-06-30 SRNT Examiner's search strategy and results 3 View
2020-06-17 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2020-06-16 PA.. Power of Attorney 1 View
2020-06-16 N417 Electronic Filing System Acknowledgment Receipt 2 View
2020-01-23 M327 Miscellaneous Communication to Applicant - No Action Count 1 View
2020-01-23 WFEE Fee Worksheet (SB06) 1 View
2020-01-23 APP.FILE.REC Filing Receipt 4 View
2020-01-20 WFEE Fee Worksheet (SB06) 2 View
2020-01-20 N417 Electronic Filing System Acknowledgment Receipt 2 View
2020-01-20 PEFR Applicant Response to Pre-Exam Formalities Notice 1 View
2020-01-20 WFEE Fee Worksheet (SB06) 2 View
2020-01-20 N417 Electronic Filing System Acknowledgment Receipt 2 View
2019-11-19 WFEE Fee Worksheet (SB06) 1 View
2019-11-19 NTC.MISS.PRT Notice to File Missing Parts 2 View
2019-11-19 APP.FILE.REC Filing Receipt 4 View
2019-10-30 TRNA Transmittal of New Application 2 View
2019-10-30 SPEC Specification 30 View
2019-10-30 CLM Claims 5 View
2019-10-30 ABST Abstract 1 View
2019-10-30 DRW.NONBW Drawings-other than black and white line drawings 13 View
2019-10-30 ADS Application Data Sheet 10 View
2019-10-30 N417 Electronic Filing System Acknowledgment Receipt 2 View
2019-10-30 SCORE Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) 1 View
2019-10-30 DRW.SUPP Drawings-black and white line and/or other drawings — View
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Quick Facts
App. No.
16/668,235
Filed
2019-10-30
Pub. No.
US20210006657A1
Art Unit
2652