IP Library Patent Application 16670304
Patent Application Utility
App. No. 16/670,304 · Confirmation No. 6443

CAPACITY MANAGER FOR MULTI-DIMENSIONAL PRESENCE MODEL TO MANAGE CALL-CENTER AGENT LOAD

Applicant: Talkdesk, Inc.
Abandoned -- Failure to Pay Issue Fee View Publication ↗
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Code Description Pages PDF
2021-06-18 ABN Abandonment 1 View
2021-05-06 NTC.PUB Notice of Publication 1 View
2021-03-03 NOA Notice of Allowance and Fees Due (PTOL-85) 9 View
2021-03-03 892 List of references cited by examiner 1 View
2021-03-03 IIFW Issue Information including classification, examiner, name, claim, renumbering, etc. 3 View
2021-03-03 SRFW Search information including classification, databases and other search related notes 3 View
2021-03-03 FWCLM Index of Claims 1 View
2021-03-03 BIB Bibliographic Data Sheet 1 View
2021-03-03 SRNT Examiner's search strategy and results 2 View
2021-03-03 SRNT Examiner's search strategy and results 2 View
2021-01-28 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2021-01-28 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2021-01-25 PA.. Power of Attorney 4 View
2021-01-25 N417 Electronic Filing System Acknowledgment Receipt 2 View
2021-01-25 R3.73 Assignee showing of ownership per 37 CFR 3.73 3 View
2020-10-15 R3.73 Assignee showing of ownership per 37 CFR 3.73 4 View
2020-10-15 N417 Electronic Filing System Acknowledgment Receipt 2 View
2020-10-05 OATH Oath or Declaration filed 3 View
2020-10-05 N417 Electronic Filing System Acknowledgment Receipt 2 View
2020-09-24 APP.FILE.REC Filing Receipt 3 View
2020-09-24 R48.REQ.G Acceptance of Request under Rule 48 to correct inventorship or name 1 View
2020-09-22 ADS.CORR Application Data Sheet to update/correct info 6 View
2020-09-22 TRAN.LET Transmittal Letter 1 View
2020-09-22 R48.REQ Request under Rule 48 correcting inventorship 3 View
2020-09-22 WFEE Fee Worksheet (SB06) 2 View
2020-09-22 N417 Electronic Filing System Acknowledgment Receipt 3 View
2020-06-19 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2020-06-17 PA.. Power of Attorney 1 View
2020-06-17 N417 Electronic Filing System Acknowledgment Receipt 2 View
2020-01-24 M327 Miscellaneous Communication to Applicant - No Action Count 1 View
2020-01-24 WFEE Fee Worksheet (SB06) 1 View
2020-01-24 APP.FILE.REC Filing Receipt 3 View
2020-01-21 PEFR Applicant Response to Pre-Exam Formalities Notice 1 View
2020-01-21 WFEE Fee Worksheet (SB06) 2 View
2020-01-21 N417 Electronic Filing System Acknowledgment Receipt 2 View
2019-11-21 WFEE Fee Worksheet (SB06) 1 View
2019-11-21 APP.FILE.REC Filing Receipt 3 View
2019-11-21 NTC.MISS.PRT Notice to File Missing Parts 2 View
2019-10-31 SCORE Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) 1 View
2019-10-31 TRNA Transmittal of New Application 2 View
2019-10-31 DRW.NONBW Drawings-other than black and white line drawings 7 View
2019-10-31 N417 Electronic Filing System Acknowledgment Receipt 3 View
2019-10-31 SPEC Specification 39 View
2019-10-31 CLM Claims 6 View
2019-10-31 ABST Abstract 1 View
2019-10-31 ADS Application Data Sheet 8 View
2019-10-31 DRW.SUPP Drawings-black and white line and/or other drawings View
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Quick Facts
App. No.
16/670,304
Filed
2019-10-31
Pub. No.
US20210136198A1
Art Unit
2652