Toll-free numbers metadata tagging, analysis and reporting
A toll-free tagging service is provided that includes a subscription-based service that is made available to responsible organizations, consumers and businesses. The toll-free tagging service may provide the ability to tag a toll-free number (or group of numbers), and once a number is tagged, to track updates to that number that may then be distributed to customers through emails/text messages or other means. Subscribers of the toll-free tagging service may also have the ability to create, view, update and delete tags through a web application, mobile application, or some other user interface.
1. A method comprising:
receiving first data relating to at least one of a dip rate and a dip volume that is associated with a telecommunications number;
receiving identity data relating to a usage of the telecommunications number;
analyzing the first data and identity data to determine that the usage of the telecommunications number is indicative of a fraudulent call activity; and
assigning a call route to the telecommunications number the call route adapted to reduce a cost associated with the fraudulent call activity.
2. The method of claim 1 , wherein the identity data is CNAM data.
3. The method of claim 1 , wherein the identity data comprises data related to a category of telecommunication numbers.
4. The method of claim 3 , wherein the category is related to an industry segment.
5. The method of claim 1 , wherein the identity data comprises data relating to popularity as derived at least in part from a search history associated with the telecommunications number.
6. The method of claim 1 , wherein the identity data comprises location information associated with the telecommunications number.
7. The method of claim 1 , wherein the identity data comprises financial information associated with the telecommunications number.
8. The method of claim 1 , wherein the identity data comprises data relating to a plurality of social media user profiles.
9. The method of claim 8 , wherein the plurality of social media user profiles comprises demographic data.
10. The method of claim 8 , wherein the plurality of social media user profiles comprises financial data.
11. The method of claim 8 , wherein the plurality of social media user profiles comprises geographic data.
12. A system comprising:
at least one computer comprising at least one processor and at least one memory,
the at least one processor configured to:
receive first data relating to at least one of a dip rate and a dip volume that is associated with a telecommunications number;
receive identity data relating to a usage of the telecommunications number;
analyze the first data and identity data to determine that the usage of the telecommunications number is indicative of a fraudulent call activity; and
assign a call route to the telecommunications number the call route adapted to reduce a cost associated with the fraudulent call activity.
13. The system of claim 12 , wherein the identity data is CNAM data.
14. The system of claim 12 , wherein the identity data comprises data related to a category of telecommunication numbers.
15. The system of claim 14 , wherein the category is related to an industry segment.
16. The system of claim 12 , wherein the identity data comprises data relating to popularity as derived at least in part from a search history associated with the telecommunications number.
17. The system of claim 12 , wherein the identity data comprises location information associated with the telecommunications number.
18. The system of claim 12 , wherein the identity data comprises financial information associated with the telecommunications number.
19. The system of claim 12 , wherein the identity data comprises data relating to a plurality of social media user profiles.
20. A method comprising:
receiving first data relating to at least one of a dip rate and a dip volume that is associated with a telecommunications number;
receiving identity data relating to a usage of the telecommunications number;
analyzing the first data and identity data to create a fraud rating metadata tag associated with the telecommunications number;
determining that the usage of the telecommunications number is indicative of a fraudulent call activity based, at least on part, on the fraud rating metadata tag; and
assigning a call route to the telecommunications number the call route adapted to reduce a cost associated with the fraudulent call activity.