IP Library Granted Patent US 11,043,059
Granted Patent B2
US 11,043,059 · App. 16/681,174 · Granted Jun 22, 2021

Methods and systems for delivering a document

Inventors: Michael Mossoba (Arlington, VA); Abdelkader Benkreira (New York, NY); Joshua Edwards (Philadelphia, PA)
Assignee: Capital One Services, LLC
G07F7/1008G06K19/07749G06Q20/04G06Q20/10G06Q20/341G06Q20/385G06Q20/40G06Q40/00
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Quick Facts
Patent No.
US 11,043,059
App. No.
16/681,174
Granted
Jun 22, 2021
Kind
B2
Abstract

A computer-implemented method for delivering a document to a user may include obtaining, via an automated teller machine (ATM), first identification data of the user, wherein the first identification data of the user includes a card number and a password associated with the card number; determining a notification status of the user based on the first identification data; obtaining, via the ATM, second identification data based on the notification status of the user; determining a delivery status of the user based on the first identification data and the second identification data; and delivering the document to the user based on the delivery status of the user via the ATM.

Claims (50)

1. A computer-implemented method for delivering a document to a user, the method comprising:

obtaining, via an interaction, between the user and an automated teller machine (ATM), that is unrelated to delivery of the document, first identification data of the user, wherein the first identification data of the user includes a card number and a password associated with the card number;

determining a notification status of the user based on the first identification data;

obtaining, via the ATM, second identification data based on the notification status of the user;

determining a delivery status of the user based on the first identification data and the second identification data, wherein the delivery status includes a determination of one or more of (i) whether the user is a recipient of the document to be delivered and (ii) whether the document has previously been delivered; and

delivering the document to the user based on the delivery status of the user via the ATM.

2. The computer-implemented method of claim 1 , wherein delivering the document includes printing the document.

3. The computer-implemented method of claim 1 , wherein the document includes a medical record, a tax document, or any document requiring confirmation of receipt by the user.

4. The computer-implemented method of claim 1 , wherein the first identification data further includes a fingerprint of the user.

5. The computer-implemented method of claim 1 , wherein obtaining the second identification data includes obtaining the second identification data via an image capture device associated with the ATM.

6. The computer-implemented method of claim 1 , further comprising:

obtaining, via the ATM, a confirmation of delivering the document.

7. The computer-implemented method of claim 6 , further comprising:

obtaining a confirmation of delivery of the document, wherein:

the confirmation includes a photograph of the user at a time and location that the document is delivered; and

the photograph of the user includes a photograph of the user holding the document.

8. The computer-implemented method of claim 6 , further comprising:

transmitting the confirmation of delivering the document to a third-party entity.

9. A computer-implemented method for delivering a document to a user, the method comprising:

obtaining, via an interaction, between the user and an automated teller machine (ATM), related to a financial transaction of the user, first identification data of the user;

obtaining a first user identification based on the first identification data of the user, wherein the first user identification includes a user name;

determining a notification status of the user based on the first user identification;

obtaining, via the ATM, second identification data based on the notification status of the user, wherein the second identification data includes at least biometric data of the user;

obtaining a second user identification based on the second identification data of the user, wherein the second user identification includes demographic information of the user;

determining a delivery status of the user based on the first user identification and the second user identification, wherein the delivery status includes a determination of one or more of (i) whether the user is a recipient of the document to be delivered and (ii) whether the document has previously been delivered; and

delivering the document to the user based on the delivery status of the user via the ATM.

10. The computer-implemented method of claim 9 , wherein the demographic information includes at least one of age, gender, eye color, or race of the user.

11. The computer-implemented method of claim 9 , wherein the first identification data includes at least one of a card number, a password, or a fingerprint of the user.

12. The computer-implemented method of claim 9 , wherein the first user identification further includes at least one of an address or a social security number of the user.

13. The computer-implemented method of claim 9 , wherein obtaining the second user identification includes obtaining the second user identification via a trained machine learning algorithm.

14. The computer-implemented method of claim 9 , further comprising:

recapturing the document if the user refuses to collect the document.

15. The computer-implemented method of claim 9 , wherein the document includes a medical record, a tax document, or any document requiring confirmation of receipt by the user.

16. The computer-implemented method of claim 9 , wherein obtaining the second identification data includes obtaining the second identification data via an image capture device associated with the ATM.

17. The computer-implemented method of claim 9 , further comprising:

obtaining, via the ATM, a confirmation of delivering the document.

18. The computer-implemented method of claim 17 , further comprising:

obtaining a confirmation of delivery of the document, wherein:

the confirmation includes a photograph of the user at a time and location that the document is delivered; and

the photograph of the user includes a photograph of the user holding the document in hand.

19. The computer-implemented method of claim 17 , further comprising:

transmitting the confirmation of delivering the document to a third-party entity.

20. A computer system for delivering a document to a user, comprising:

a memory storing instructions; and

one or more processors configured to execute the instructions to perform operations including:

obtaining, via an interaction, between the user and an automated teller machine (ATM), unrelated to delivery of the document and related to a financial transaction of the user, first identification data of the user;

determining a notification status of the user based on the first identification data;

obtaining, via the ATM, second identification data based on the notification status of the user;

determining a delivery status of the user based on the first identification data and the second identification data, wherein the delivery status includes a determination of one or more of (i) whether the user is a recipient of the document to be delivered and (ii) whether the document has previously been delivered; and

delivering the document to the user based on the delivery status of the user via the ATM.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 12, 2019
From: MOSSOBA, MICHAEL; BENKREIRA, ABDELKADER; EDWARDS, JOSHUA
To: CAPITAL ONE SERVICES, LLC
Reel/Frame 050985/0152 →
Continuity (1)
Related Publication 20210142607A1 · May 13, 2021