Emergency registry for emergency management
A method for providing an alternate communication pathway for emergency data to an emergency service provider (ESP) is disclosed. In some embodiments, one or more processors of said emergency assistance system (EAS) implement the method for using social media content to detect and facilitate emergency communications.
1. A method for providing emergency assistance by an emergency assistance system (EAS), the method comprising:
detecting an emergency potentially affecting a group of people within an area;
providing a web interface for submitting registration entries regarding the emergency;
receiving, through the web interface, a plurality of registration entries regarding the emergency from a plurality of users, wherein each registration entry comprises emergency data about a person potentially affected by the emergency and a user identifier;
generating, using the plurality of registration entries received from the plurality of users, an emergency registry specific to the emergency;
receiving a query comprising a first user identifier associated with a first registration entry submitted by a user from the plurality of users from a device associated with an emergency service provider; and
in response to receiving the query comprising the first user identifier, returning the emergency data about the person potentially affected by the emergency from the first registration entry to the device associated with the emergency service provider,
wherein each registration entry comprises an emergency level depicted on an interactive map provided to the emergency service provider wherein the interactive map is updated in real-time as new registration entries are received, and wherein the interactive map shows priority zones with higher concentration of entries.
2. The method of claim 1 , wherein the emergency service provider is an emergency responder responding to a mass emergency.
3. The method of claim 1 , wherein the emergency data about the person potentially affected by the emergency from the first registration entry comprises current health information comprising current symptoms, current medications, current illness or disease, or any combination thereof.
4. The method of claim 1 , wherein the emergency data about the person potentially affected by the emergency from the first registration entry comprises medical data including allergies, medical conditions, illnesses, medications, disabilities, blood type, medical notes, or any combination thereof.
5. The method of claim 4 , wherein all or a portion of the medical data is encrypted.
6. The method of claim 1 , wherein access to the emergency registry is available to authorized emergency responders after checking credentials or verification, and wherein the emergency registry provides differential access to emergency responders and a public.
7. The method of claim 1 , wherein an anonymized version of the emergency registry is displayed.
8. The method of claim 1 , further comprising allowing the user to report, through the web interface, a new emergency, update an existing emergency, or check a status of the existing emergency.
9. The method of claim 1 , further comprising providing an emergency conference bridge for two or more participants.
10. The method of claim 9 , wherein the two or more participants are selected from the group consisting of the user, an associated contact of the user, an emergency contact of the user, an organizational representative, a customer service representative, and an ESP personnel.
11. The method of claim 10 , wherein the two or more participants comprise the user and the ESP personnel.
12. The method of claim 1 , wherein the emergency data about the person potentially affected by the emergency from the first registration entry comprises biometric information.
13. The method of claim 1 , wherein returning the emergency data about the user potentially affected by the emergency from the first registration entry to the device associated with the emergency service provider comprises providing a weblink, hyperlink or URL link for the emergency registry to the device associated with the emergency service provider.
14. The method of claim 1 , wherein the emergency potentially affecting the group of people is a natural disaster or medical emergency.
15. The method of claim 1 , wherein the user is prompted on social media to register on the emergency registry.
16. The method of claim 1 , wherein the emergency registry is configured to be accessible through a social media platform, a URL in a web browser, or a mobile application installed on an electronic device.
17. The method of claim 1 , wherein the emergency data about the person potentially affected by the emergency from the first registration entry comprises an image or video uploaded to the emergency registry by the user.
18. The method of claim 1 , further comprising providing the emergency registry to an emergency contact or associated contact of the user, wherein the emergency registry is searchable.