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App. No. 16/690,800 · Confirmation No. 6037

MACHINE ASSISTED TROUBLESHOOTING OF A CUSTOMER SUPPORT ISSUE

Abandoned -- After Examiner's Answer or Board of Appeals Decision View Publication ↗
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2026-01-23 ABN Abandonment 2 View
2025-10-30 APDA Patent Board Decision - Examiner Affirmed 23 View
2025-04-07 AP_DK_M Appeal Docketing Notice 2 View
2025-04-01 APRB Reply Brief Filed 6 View
2025-04-01 N417.PYMT Electronic Fee Payment 2 View
2025-04-01 N417 Electronic Filing System Acknowledgment Receipt 2 View
2025-04-01 WFEE.APPEAL Certification and Transmittal of Appeal Forwarding Fee 2 View
2025-02-14 APEA Examiner's Answer to Appeal Brief 11 View
2024-03-11 AP.B Appeal Brief Filed 15 View
2024-03-11 N417 Electronic Filing System Acknowledgment Receipt 2 View
2024-03-06 APBD Notice - Defective Appeal Brief 2 View
2024-02-26 AP.B Appeal Brief Filed 33 View
2024-02-26 N417.PYMT Electronic Fee Payment 2 View
2024-02-26 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-12-27 AP.PRE.DEC Pre-Brief Appeal Conference decision 2 View
2023-10-02 AP.PRE.REQ Pre-Appeal Brief Conference Request 6 View
2023-10-02 WFEE Fee Worksheet (SB06) 2 View
2023-10-02 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-10-02 N/AP Notice of Appeal Filed 1 View
2023-07-11 CTFR Final Rejection 21 View
2023-07-11 SRFW Search information including classification, databases and other search related notes 2 View
2023-07-11 FWCLM Index of Claims 2 View
2023-07-11 SRNT Examiner's search strategy and results 2 View
2023-07-11 SRNT Examiner's search strategy and results 7 View
2023-06-08 SA.. Supplemental Response or Supplemental Amendment 1 View
2023-06-08 CLM Claims 14 View
2023-06-08 REM Applicant Arguments/Remarks Made in an Amendment 12 View
2023-06-08 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-06-08 EXIN Examiner Interview Summary Record (PTOL - 413) 2 View
2023-06-08 WFEE Fee Worksheet (SB06) 1 View
2023-05-24 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-05-24 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2023-05-24 CLM Claims 15 View
2023-05-24 REM Applicant Arguments/Remarks Made in an Amendment 11 View
2023-05-24 WFEE Fee Worksheet (SB06) 1 View
2023-02-27 CTNF Non-Final Rejection 16 View
2023-02-27 892 List of references cited by examiner 1 View
2023-02-27 SRFW Search information including classification, databases and other search related notes 1 View
2023-02-27 FWCLM Index of Claims 1 View
2023-02-27 SRNT Examiner's search strategy and results 2 View
2023-02-27 1449 List of References cited by applicant and considered by examiner 4 View
2023-02-27 SRNT Examiner's search strategy and results 6 View
2020-03-24 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2020-03-24 FOR Foreign Reference 20 View
2020-03-24 N417 Electronic Filing System Acknowledgment Receipt 2 View
2020-03-24 TRAN.LET Transmittal Letter 2 View
2020-03-19 NTC.PUB Notice of Publication 1 View
2019-12-10 WFEE Fee Worksheet (SB06) 1 View
2019-12-10 APP.FILE.REC Filing Receipt 4 View
2019-12-04 PA.. Power of Attorney 1 View
2019-12-04 N417 Electronic Filing System Acknowledgment Receipt 2 View
2019-11-22 WFEE Fee Worksheet (SB06) 1 View
2019-11-21 N417 Electronic Filing System Acknowledgment Receipt 3 View
2019-11-21 ABST Abstract 1 View
2019-11-21 CLM Claims 9 View
2019-11-21 SPEC Specification 26 View
2019-11-21 DRW.NONBW Drawings-other than black and white line drawings 10 View
2019-11-21 OATH Oath or Declaration filed 5 View
2019-11-21 ADS Application Data Sheet 12 View
2019-11-21 A.PE Preliminary Amendment 1 View
2019-11-21 SPEC Specification 1 View
2019-11-21 CLM Claims 15 View
2019-11-21 REM Applicant Arguments/Remarks Made in an Amendment 3 View
2019-11-21 TRAN.LET Transmittal Letter 2 View
2019-11-21 SCORE Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) 1 View
2019-11-21 DRW.SUPP Drawings-black and white line and/or other drawings — View
2019-11-21 WFEE Fee Worksheet (SB06) 1 View
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Quick Facts
App. No.
16/690,800
Filed
2019-11-21
Pub. No.
US20200090061A1
Art Unit
2123