Systems and methods for order processing

1. A method for managing product order processing within a shipment management system comprising a storage-and-retrieval system, a dispatch system, and a container processing system, the storage-and-retrieval system including a structural framework defining a grid of storage locations configured for receiving a plurality of storage containers, the plurality of storage containers being configured to contain one or more of a plurality of delivery containers, the plurality of storage containers comprising a first storage container and a second storage container, the plurality of delivery containers comprising a first delivery container and a second delivery container, two sets of intersecting rails being arranged on the grid and configured to enable access to each of the storage locations by a robotic load handler, the dispatch system being configured to convey the plurality of storage containers for transport to customers or for return to the storage-and-retrieval system, the dispatch system including at least a lift mechanism and a conveyor, the method comprising:

nesting the first delivery container within the first storage container when the first storage container is empty;

delivering the first delivery container that is nested within the first storage container to the storage-and-retrieval system; and

separating the second delivery container that is nested within the second storage container from the second storage container for delivery.

2. The method according to claim 1 , further comprising nesting a third delivery container of the plurality of delivery containers within the first storage container along with the first delivery container.

3. The method according to claim 1 , wherein the lift mechanism is used to separate the second delivery container that is nested within the second storage container from the second storage container.

4. The method according to claim 1 , wherein the second storage container includes one or more apertures or cutouts, and separating the second delivery container from the second storage container comprises at least initiating removal of the second delivery container using the one or more apertures or cutouts.

5. The method according to claim 1 , wherein:

each of the plurality of storage containers and the plurality of delivery containers comprises a bottom wall and four side walls extending from the bottom wall that together define an opening;

each of the plurality of storage containers have a first common structure; and

each of the plurality of delivery containers have a second common structure.

6. The method according to claim 1 , further comprising storing, via the robotic load handler, in a first storage location of the storage locations the first storage container with the first delivery container nested within the first storage container, the first delivery container containing at least one picked item.

7. The method according to claim 6 , further comprising nesting a third delivery container of the plurality of delivery containers that is empty in the second storage container after separating the second delivery container from the second storage container, the second delivery container containing items.

8. The method according to claim 6 , further comprising nesting a third delivery container of the plurality of delivery containers within the first storage container along with the first delivery container.

9. The method according to claim 8 , further comprising placing in a second storage location of the storage locations the first storage container with the first delivery container and the third delivery container nested within the first storage container.

10. The method according to claim 6 , further comprising storing, via the robotic load handler, in a second storage location of the storage locations a third storage container of the plurality of storage containers with a third delivery container of the plurality of delivery containers nested within the third storage container, the third delivery container being partially or fully-picked.

11. The method according to claim 10 , further comprising retrieving, via the robotic load handler, from the second storage location the third storage container with the third delivery container nested within the third storage container.

12. A shipment management system comprising:

a storage-and-retrieval system comprising:

a structural framework that defines a grid of storage locations configured to receive a plurality of storage containers, the plurality of storage containers being configured to contain one or more of a plurality of delivery containers, the plurality of storage containers comprising a first storage container and a second storage container, the plurality of delivery containers comprising a first delivery container and a second delivery container, and

two sets of intersecting rails arranged on the grid and configured to enable access to the storage locations by a robotic load handler;

a dispatch system configured to convey the plurality of storage containers for transport to customers or for return to the storage-and-retrieval system, the dispatch system comprising a lift mechanism and a conveyor; and

a container processing system configured to:

nest the first delivery container within the first storage container when the first storage container is empty,

deliver the first delivery container that is nested within the first storage container to the storage-and-retrieval system, and

separate the second delivery container that is nested within the second storage container from the second storage container for delivery.

13. The shipment management system according to claim 12 , further comprising one or more processors configured to generate control signals to control the container processing system to nest the first delivery container within the first storage container and separate the second delivery container from the second storage container.

14. The shipment management system according to claim 12 , further comprising:

a transfer mechanism configured to position the first delivery container in at least one of the storage locations; and

a lifting mechanism configured to elevate the first storage container to a position below the first delivery container.

15. The shipment management system according to claim 12 , further comprising a transfer mechanism configured to position the first delivery container over at least one of the storage locations and lower the first delivery container into the first storage container.

16. The shipment management system according to claim 12 , further comprising a pick-up station configured to receive the second delivery container that is nested within the second storage container, the second storage container being accessible by the robotic load handler at the pick-up station when the second delivery container that is nested within the second storage container is positioned at the pick-up station.

17. The shipment management system according to claim 12 , further comprising an order picking station configured to receive the second delivery container that is nested within the second storage container from the storage-and-retrieval system, the order picking station being configured to add one or more items to the second storage container to complete a customer order.

18. The shipment management system according to claim 12 , further comprising a transfer station configured to receive, from the robotic load handler, the first delivery container that is nested within the first storage container, the first delivery container containing at least one picked item.

19. The shipment management system according to claim 18 , in combination with the robotic load handler, the robotic load handler comprising two sets of parallel wheels on opposite sides of the robotic load handler that are configured to move the robotic load handler via the two sets of intersecting rails.

20. The shipment management system according to claim 12 , in combination with the robotic load handler, the robotic load handler comprising two sets of parallel wheels on opposite sides of the robotic load handler that are configured to move the robotic load handler via the two sets of intersecting rails to access a selected container of the plurality of storage containers positioned in the grid.

21. The shipment management system according to claim 20 , wherein the two sets of parallel wheels comprise:

a first set of parallel wheels configured to move the robotic load handler to access the selected container positioned in the grid using a first set of the two sets of intersecting rails, and

a second set of parallel wheels configured to move the robotic load handler to access the selected container positioned in the grid using a second set of the two sets of intersecting rails.

22. The shipment management system according to claim 21 , wherein the robotic load handler comprises a loading mechanism configured to retrieve one or more of the plurality of storage containers from a stack of the plurality of storage containers in the grid.

23. The shipment management system according to claim 12 , wherein each of the plurality of storage containers and the plurality of delivery containers comprises a bottom wall and four side walls extending from the bottom wall that together define an opening.

24. The shipment management system according to claim 12 , wherein each of the plurality of storage containers have a first common structure, and each of the plurality of delivery containers have a second common structure.

25. A method of operating an order processing system that comprises a storage-and-retrieval system comprising a grid of storage locations including a plurality of first storage locations and a plurality of second storage locations, the method comprising:

storing, by at least one of a plurality of robotic load handlers, in the plurality of first storage locations a plurality of first storage containers containing items;

storing, by at least one of the plurality of robotic load handlers, in the plurality of second storage locations a plurality of second storage containers containing a plurality of delivery containers;

retrieving, by at least one of the plurality of robotic load handlers, from the plurality of second storage locations the plurality of second storage containers containing the plurality of delivery containers and delivering the plurality of second storage containers containing the plurality of delivery containers to an order picking station;

transporting, by at least one of the plurality of robotic load handlers, the plurality of first storage containers within the storage-and-retrieval system;

transporting, by at least one of the plurality of robotic load handlers, the plurality of second storage containers containing the plurality of delivery containers within the storage-and-retrieval system; and

transporting the plurality of delivery containers outside of the storage-and-retrieval system for delivery.

26. The method according to claim 25 , further comprising:

removing one of the plurality of delivery containers that contains items from one of the plurality of second storage containers; and

subsequent to removing the one of the plurality of delivery containers that contains items from the one of the plurality of second storage containers, placing one of the plurality of delivery containers that is empty in the one of the plurality of second storage containers.

27. The method according to claim 25 , further comprising:

removing a first delivery container of the plurality of delivery containers that contains items from one of the plurality of second storage containers;

subsequent to removing the first delivery container from the one of the plurality of second storage containers, placing a second delivery container of the plurality of delivery containers that contains items in the one of the plurality of second storage containers; and

storing, by at least one of the plurality of robotic load handlers, in the plurality of second storage locations the one of the plurality of second storage containers with the second delivery container placed in the one of the plurality of second storage containers.

28. The method according to claim 25 , wherein:

each of the plurality of first storage containers, the plurality of second storage containers, and the plurality of delivery containers comprises a bottom wall and four side walls extending from the bottom wall that together define an opening;

each of the plurality of first storage containers and the plurality of second storage containers have a first common structure; and

each of the plurality of delivery containers have a second common structure.