IP Library › Granted Patent US 11,836,241
Granted Patent B1
US 11,836,241 · App. 16/821,640 · Granted Dec 5, 2023

Automatic update of user information

Inventors: Ullas Unnikrishnan (Chicago, IL); Nicole Kristine Frana (Chicago, IL); Daniel Carrasco Garcia (Chicago, IL); Joe Rule (Chicago, IL); E. Mitchell Hopper (Naperville, IL)
Assignee: Allstate Insurance Company
G06F21/45G06F16/9535G06F21/31G06F21/41G06F21/604
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Quick Facts
Patent No.
US 11,836,241
App. No.
16/821,640
Filed
Mar 17, 2020
Granted
Dec 5, 2023
Kind
B1
Examiner
ZEE, EDWARD
Art Unit
2435
USPC
726/6
Abstract

Methods, computer-readable media, software, and apparatuses may assist a user in automatically updating their personal information across a plurality of entities which have previously stored the user's personal information.

Claims (49)

1. A method comprising:

outputting, by a computing device, a graphical user interface for updating personal information associated with a user;

receiving, by the computing device and via the graphical user interface, a user input indicative of a request to update the personal information associated with the user as a result of a move to a new address;

receiving an update to the personal information, wherein the update comprises the new address;

determining a plurality of entities having a prior relationship with the user, wherein each entity of the plurality of entities comprise an entity account associated with the user, each entity account for each entity comprising a password associated with the user to login to the entity account for the user;

sending, via a network, information indicative of the update to each of the plurality of entities; and

establishing a trust relationship with at least one of the plurality of entities, such that future updates to the personal information associated with the user are automatically provided to the at least one of the plurality of entities having the trust relationship.

2. The method of claim 1 , wherein the sending the information indicative of the update to each of the plurality of entities comprises:

accessing a password manager associated with the user to obtain login credentials; and

using the login credentials, communicating with each of the plurality of entities to update the personal information.

3. The method of claim 1 , wherein the sending the information indicative of the update to each of the plurality of entities comprises providing the update to at least one of the plurality of entities using a backchannel communications pathway.

4. The method of claim 1 , wherein the determining the plurality of entities having the prior relationship with the user comprises:

determining the plurality of entities by analyzing an email, analyzing a browser history, or by analyzing a browser cache.

5. The method of claim 1 , further comprising:

determining at least one entity of the plurality of entities based on pre-configured entity information associated with the new address; and

sending the information indicative of the update to the at least one entity.

6. The method of claim 1 , further comprising:

determining at least one entity of the plurality of entities based on pre-configured entity information associated with the request; and

sending the information indicative of the update to the at least one entity.

7. A method comprising:

outputting, by a computing device, a graphical user interface for updating personal information associated with a user;

receiving, by the computing device and via the graphical user interface, a user input indicative of an event associated with the user;

receiving an update to personal information associated with the user, wherein the update is related to the event;

determining a plurality of entities that are applicable to the event, wherein each entity of the plurality of entities comprise an entity account associated with the user, each entity account for each entity comprising a password associated with the user to login to the entity account for the user;

providing, via a network, information indicative of the update to each of the plurality of entities; and

establishing a trust relationship with at least one of the plurality of entities, such that future updates to the personal information associated with the user are automatically provided to the at least one of the plurality of entities having the trust relationship.

8. The method of claim 7 , wherein the providing the information indicative of the update to each of the plurality of entities comprises:

accessing a password manager associated with the user to obtain login credentials; and

using the login credentials, communicating with each of the plurality of entities to update the personal information.

9. The method of claim 7 , wherein the providing the information indicative of the update to each of the plurality of entities comprises providing the update to at least one of the plurality of entities using a backchannel communications pathway.

10. The method of claim 7 , wherein the determining the plurality of entities that are applicable to the event comprises:

determining the plurality of entities by analyzing an email, analyzing a browser history, or by analyzing a browser cache.

11. The method of claim 7 , wherein the update to the personal information comprises a new mailing address, and wherein the determining the plurality of entities that are applicable to the event comprises:

determining the plurality of entities based on pre-configured entity information associated with the new mailing address.

12. The method of claim 7 , wherein the determining the plurality of entities that are applicable to the event comprises:

determining the plurality of entities based on pre-configured entity information associated with the event.

13. The method of claim 7 , wherein the personal information comprises a name of the user or an address of the user.

14. The method of claim 7 , wherein the event comprises a move to a new address and the receiving the update comprises receiving the new address.

15. A method comprising:

predicting, by a computing device, an event that causes a change in personal information associated with a user;

based on the predicting, outputting, for display via a graphical user interface, a notification offering to update the personal information;

determining a plurality of entities that are applicable to the event, wherein each entity of the plurality of entities comprise an entity account associated with the user, each entity account for each entity comprising a password associated with the user to login to the entity account for the user;

responsive to an input via the graphical user interface, providing, via a network, information indicative of the update to each of the plurality of entities; and

establishing a trust relationship with at least one of the plurality of entities, such that future events that cause a change in the personal information associated with the user are automatically provided to the at least one of the plurality of entities having the trust relationship.

16. The method of claim 15 , wherein the predicting comprises predicting based at least in part on data describing a purchase history of the user.

17. The method of claim 15 , wherein the predicting comprises predicting based at least in part on a location history associated with the user.

18. The method of claim 15 , wherein the predicting comprises predicting based on information associated with recent home sales.

19. The method of claim 15 , wherein the determining the plurality of entities that are applicable to the event comprises:

determining the plurality of entities based on pre-configured entity information associated with the event.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 18, 2020
From: UNNIKRISHNAN, ULLAS; FRANA, NICOLE KRISTINE; GARCIA, DANIEL CARRASCO; RULE, JOE; HOPPER, E. MITCHELL
To: ALLSTATE INSURANCE COMPANY
Reel/Frame 052154/0703 →
Continuity (1)
Provisional Application 62820662 · Mar 19, 2019
Cited By (4)
US 12,381,868 US 12,423,402 US 12,530,073 US 12,705,380