Feedback controller for data transmissions
A feedback control system for data transmissions in voice activated data packet based computer network environment is provided. A system can receive audio signals detected by a microphone of a device. The system can parse the audio signal to identify trigger keyword and request. The system can select a content item using the trigger keyword or request. The content item can be configured to establish a communication session between the device and a third party device. The system can monitor the communication session to measure a characteristic of the communication session. The system can generate a quality signal based on the measured characteristic.
1. A system for data transmissions over a computer network, comprising:
a data processing system comprising one or more processors and memory to:
receive, from a client device, data packets comprising an input audio signal;
parse the input audio signal to identify a request and a keyword associated with the request, wherein the request is indicative of a request for a service associated with a service provider;
determine that the service provider is unable to provide the requested service;
provide a response indicative of the service provider being unable to provide the requested service;
identify a user sentiment based on the response indicative of the service provider being unable to provide the requested service;
generate a quality signal based on the service provider being unable to provide the service; and
select a content item based on the quality signal.
2. The system of claim 1 , comprising:
the data processing system to establish a communication session with the client device responsive to the input audio signal.
3. The system of claim 1 , comprising the data processing system to:
adjust a real-time content selection process based on the quality signal; and
select the content item responsive to the request and the keyword via the real-time content selection process adjusted based on the quality signal.
4. The system of claim 1 , comprising the data processing system to:
determine a first characteristic of the input audio signal at a first time interval, and a second characteristic of a second input audio signal received from the client device at a second time interval subsequent to the first time interval; and
compare the first characteristic with the second characteristic.
5. The system of claim 1 , comprising the data processing system to:
determine a characteristic based on the input audio signal.
6. The system of claim 5 , wherein the characteristic includes at least one of amplitude, frequency, tempo, tone, or pitch.
7. The system of claim 5 , wherein the characteristic indicates a sentiment of a user associated with the client device.
8. The system of claim 5 , comprising the data processing system to:
determine the characteristic based on at least one of amplitude, frequency, tempo, tone, or pitch; and
determine, based on the characteristic, a sentiment of a user associated with the client device.
9. The system of claim 5 , comprising the data processing system to:
transmit a plurality of voice-based queries to the client device; and
measure the characteristic based on responses to the plurality of voice-based queries.
10. The system of claim 1 , comprising the data processing system to:
generate a query based on the quality signal being less than a threshold;
receive a response to the query from the client device; and
generate a second quality signal based on the response.
11. The system of claim 5 :
the data processing system to measure the characteristic based on a duration of a communication session between the client device and the data processing system, the communication session comprising the input audio signal.
12. The system of claim 5 , comprising the data processing system to:
measure the characteristic based on network activity on multiple electronic surfaces; and
aggregate quality signals measured from the multiple electronic surfaces to generate a summed quality signal.
13. The system of claim 1 , comprising:
the data processing system to permit selection of the content item responsive to the quality signal satisfying a threshold.
14. A method for data transmissions over a computer network, comprising:
receiving, by a data processing system comprising one or more processors and memory, from a client device, data packets comprising an input audio signal;
parsing, by the data processing system, the input audio signal to identify a request and a keyword associated with the request, wherein the request is indicative of a request for a service associated with a service provider;
determining, by the data processing system, that the service provider is unable to provide the requested service;
providing, by the data processing system, a response indicative of the service provider being unable to provide the requested service;
identifying, by the data processing system, a user sentiment based on the response indicative of the service provider being unable to provide the requested service;
generating, by the data processing system, a quality signal based on the service provider being unable to provide the service; and
selecting, by the data processing system, a content item based on the quality signal.
15. The method of claim 14 , comprising:
adjusting, by the data processing system, a real-time content selection process based on the quality signal; and
selecting, by the data processing system, the content item responsive to the request and the keyword via the real-time content selection process adjusted based on the quality signal.
16. The method of claim 14 , comprising:
receiving, by the data processing system from the client device, a plurality of input audio signals comprising the input audio signal; and
determining, by the data processing system, a characteristic based on a comparison of the plurality of input audio signals.
17. The method of claim 14 , comprising:
determining, by the data processing system, a characteristic based on at least one of amplitude, frequency, tempo, tone, or pitch; and
determining, by the data processing system based on the characteristic, a sentiment of a user associated with the client device.
18. The method of claim 14 , comprising:
transmitting, by the data processing system, a plurality of voice-based queries to the client device; and
measuring, by the data processing system, a characteristic based on responses to the plurality of voice-based queries.
19. The method of claim 14 , comprising:
measuring, by the data processing system, a characteristic based on a duration of a communication session between the client device and the data processing system, the communication session comprising the input audio signal.
20. The system of claim 1 , wherein content selection process comprises selecting sponsored content item objects, wherein the sponsored content item objects are provided by third party content providers.