PREDICTING THE EFFECT OF INCENTIVE PROGRAMS
The present disclosure describes computer hardware, software, systems and methods for evaluating the effect of planned, future or hypothetical incentive programs on a financial arrangement that could be offered to customers such as automobile customers. Computer hardware and modules are disclosed that can store, receive, display, or calculate customer data corresponding to financial terms of current agreements of one or more customers and hypothetical incentive data, store, receive, display, or generate potential customer pools that include customers for which a replacement product and a replacement financial agreement has financial terms substantially similar to financial terms of a current product and current financial agreement, and generate a summary report that includes the customers in the potential customer pool.
1 . A method of evaluating the effect of planned, future or hypothetical incentive programs on a financial arrangement that could be offered to a customer, the method comprising the steps of:
receiving customer data corresponding to financial terms of current agreements of one or more customers;
receiving hypothetical incentive data comprising one or more incentives;
using the customer data and the hypothetical incentive data to create a potential customer pool comprising one or more customers for which a replacement product and a replacement financial agreement has financial terms substantially similar to financial terms of a current product and current financial agreement;
generating a summary report that includes the customers in the potential customer pool, the summary report including the total number of customers in the potential customer pool, divided by segments corresponding to at least one of the following:
the current make and model of the customers' vehicles;
the model year of the customers' vehicles; and
transmitting at least part of the summary report from a web application server to a user computer over an encrypted Internet connection; and
operating a firewall between the user computer and a storage device that contains the customer data on which the summary report is based to protect the privacy of the one or more customers.