DIT monitoring apparatus and method
The present disclosure relates to a software application used on mobile devices that enables professional monitoring services to DIY monitoring systems that lack an ability to communicate with remote monitoring facilities. In one embodiment, alert messages are transmitted by a monitoring system gateway and received by a personal communication device. The alert messages indicate occurrences of events at a monitored premises. When the software application determines that an incoming communication is an alert message, an indication is provided to a user of the mobile device that an event has occurred at the premises, and giving the user a predetermined time period in which to respond to the indication. If the user fails to respond to the indication within a predetermined time period, a message is transmitted to a remote monitoring facility, alerting the remote monitoring facility of the event.
1. A method, performed by a personal communication device, comprising:
receiving, by a processor of the personal communication device via a transceiver coupled to the processor, an incoming communication from a remote location;
determining, by the processor, that the incoming communication comprises an alert message from a home monitoring system;
in response to determining that the incoming communication comprises an alert message from a home monitoring system, providing, by the processor via a user interface coupled to the processor, an indication to a user of the personal communication device that the alert message was received;
determining that the user failed to respond to the indication within a predetermined time period;
generating, by the processor, an outgoing communication to a remote monitoring facility when the user does not respond to the indication within the predetermined time period; and
transmitting, by the transceiver, the outgoing communication.
2. The method of claim 1 , wherein determining that the incoming communication comprises an alert message from a home operating system comprises:
identifying, by the processor, an event identification code contained in the incoming communication;
comparing, by the processor, the event identification code to a list of codes stored within a memory coupled to the processor; and
determining that the incoming communication comprises an alert message when the event identification code matches one of the codes stored in the memory.
3. The method of claim 2 , wherein the event identification code comprises a standardized alarm code.
4. The method of claim 1 , wherein generating an outgoing communication to a remote monitoring facility comprises:
starting, by the processor, a timer after the indication has been provided to the user interface; and
generating the outgoing communication when the timer expires and no response from the user was received.
5. The method of claim 1 , wherein the monitoring system is not capable of directly communicating with the remote monitoring facility.
6. The method of claim 1 , wherein the alert message comprises a standardized alarm code, and generating the outgoing communication comprises:
converting, by the processor, the standardized alarm code into two or more DTMF tones; and
providing, by the processor, the two or more DTMF tones to the remote monitoring facility when the remote monitoring facility receives the outgoing communication.
7. The method of claim 1 , further comprising:
establishing, by the processor, voice communications with the remote monitoring facility after transmitting the outgoing communication.
8. A personal communication device, comprising:
a transceiver for sending and receiving wireless communications;
a memory for storing processor-executable instructions;
a user interface; and
a processor, coupled to the transceiver, the memory and the user interface, for executing the processor-executable instructions that causes the mobile communication device to:
receive, by the processor via the transceiver, an incoming communication from a remote location;
determine, by the processor, that the incoming communication comprises an alert message from a home monitoring system;
in response to determining that the incoming communication comprises an alert message from a home monitoring system, provide, by the processor via a user interface, an indication to a user of the personal communication device that the alert message was received;
determine that the user failed to respond to the indication within a predetermined time period;
generate, by the processor, an outgoing communication to a remote monitoring facility when the user does not respond to the indication within the predetermined time period; and
transmit, by the transceiver, the outgoing communication.
9. The personal communication device of claim 8 , wherein the processor-executable instructions for determining that the incoming communication comprises an alert message from a home operating system comprises instructions that causes the personal communication device to:
identify, by the processor, an event identification code contained in the incoming communication;
compare, by the processor, the event identification code to a list of codes stored within the memory; and
determine that the incoming communication comprises an alert message when the event identification code matches one of the codes stored in the memory.
10. The personal communication device of claim 9 , wherein the event identification code comprises a standardized alarm code.
11. The personal communication device of claim 8 , wherein the processor-executable instructions for generating an outgoing communication to a remote monitoring facility comprises instructions that causes the personal communication device to:
start, by the processor, a timer after the indication has been provided to the user interface; and
generate the outgoing communication when the timer expires and no response from the user was received.
12. The personal communication device of claim 8 , wherein the monitoring system is not capable of directly communicating with the remote monitoring facility.
13. The personal communication device of claim 8 , wherein the alert message comprises a standardized alarm code, and wherein the processor-executable instructions for generating the outgoing communication comprises instructions that causes the personal communication device to:
convert, by the processor, the standardized alarm code into two or more DTMF tones; and
provide, by the processor, the two or more DTMF tones to the remote monitoring facility when the remote monitoring facility receives the outgoing communication.
14. The personal communication device of claim 8 , comprising further processor-executable instructions that causes the personal communication device to:
establish, by the processor, voice communications with the remote monitoring facility after transmitting the outgoing communication.