Granted Patent B2

US 11,283,848 · App. 17/026,535 · Granted Mar 22, 2022

Inventors: Guy R. VanBuskirk (Grapevine, TX); Ravi Shankar Kumar (Richardson, TX); Shiva Cheedella (Dallas, TX); Steve Lucy (Dallas, TX)

Assignee: Theatro Labs, Inc.

H04L65/4076G06Q10/00G06Q30/00H04L51/14H04L67/327H04W4/02H04W4/029

Abstract

Claims (60)

1. A method for managing and distributing content in a plurality of observation platforms, comprising:

responsive to user interactions with a cloud based component of a content distribution manager via an interface of said content distribution manager presented on a computer system, generating a message with employment related content at said cloud based component of said content distribution manager, wherein said content comprises one of audio recorded as speech and audio derived from textual language converted to spoken language;

responsive to said user interactions and to interactions of third party software via an application program interface with said cloud based component of said content distribution manager, scheduling delivery of said message and specifying a plurality of specified devices belonging to a specified class of employees for delivery in a plurality of observation platforms at a designated time and a designated location via said cloud based component of said content distribution manager, wherein said plurality of observation platforms are located in a plurality of different enterprise locations where said specified class of employees work, wherein said plurality of observation platforms are configured to receive a signal from a first mobile device with a characteristic that corresponds to an audible source, and wherein said plurality of observation platforms are further configured to relay said signal to a destination based on said characteristic; and

delivering and measuring the delivery and response to said message to said plurality of observation platforms which relay said message to said plurality of specified devices at said designated time and said designated location.

2. The method as recited in claim 1 , wherein said content distribution manager comprises said interface that is accessed at said computer system and is responsive to the third party software via the application programming interface.

3. The method as recited in claim 2 , further comprising:

distributing, by the content distribution manager, one of an audible, a visual, and a textual message as directed by the third party software via the application program interface.

4. The method as recited in claim 1 , further comprising:

using externally derived data in conjunction with policies of an enterprise to alert individuals or groups of individuals that action is necessary, wherein the enterprise is associated with the plurality of different enterprise locations.

5. The method as recited in claim 1 , further comprising:

providing data generated by at least one of the plurality of observation platforms to the third party software for creation of at least one of results, reports, alarms, and other data for one of decision support, action planning, and coordination.

6. The method as recited in claim 1 , further comprising:

aggregating information gathered from the plurality of observation platforms and the third party software to generate an overview of patterns of operation between observation platforms of the plurality of observation platforms.

7. The method as recited in claim 1 , wherein said computer system is further responsive to second user interactions made via a manager application running on one of a mobile computer system and a smartphone.

8. The method as recited in claim 7 , further comprising:

receiving, by the manager application, the second user interactions while the manager application is physically remote from the plurality of observation platforms.

9. The method as recited in claim 7 , further comprising:

performing, by the manager application, at least one of gathering and reporting statistics obtained by the manager application observing or monitoring one or more of the plurality of observation platforms.

10. The method as recited in claim 7 , further comprising:

interacting, by the manager application, as a peer-like device with one or more mobile devices within the plurality of observation platforms.

11. The method as recited in claim 7 , further comprising:

interacting, by the manager application, directly with one or more mobile devices within at least one of the plurality of observation platforms without directly communicating with the computer system.

12. The method as recited in claim 1 , further comprising:

providing, by the content distribution manager, visual representations regarding communications patterns; and

sending, by the content distribution manager, said visual representations to an external system for further analysis.

13. The method as recited in claim 12 , further comprising:

providing, by the content distribution manager, metrics based on at least one of a behavior of a user, a context of the user, information carried by tone and quality of voice of the user, a spoken communication of the user, and a signaled communication of the user.

14. A non-transitory computer-usable storage medium having instructions embodied therein that when executed cause a computer system to perform a method for managing and distributing content in a plurality of observation platforms, said method comprising:

responsive to user interactions with a cloud based component of a content distribution manager via an interface of said content distribution manager presented on a computer system, generating a message with employment related content at said cloud based component of said content distribution manager, wherein said content comprises one of audio recorded as speech and audio derived from textual language converted to spoken language;

responsive to said user interactions and to interactions of third party software via an application program interface with said cloud based component of said content distribution manager, scheduling delivery of said message and specifying a plurality of specified devices belonging to a specified class of employees for delivery in a plurality of observation platforms at a designated time and a designated location via said cloud based component of said content distribution manager, wherein said plurality of observation platforms are located in a plurality of different enterprise locations where said specified class of employees work, wherein said plurality of observation platforms are configured to receive a signal from a first mobile device with a characteristic that corresponds to an audible source, and wherein said plurality of observation platforms are further configured to relay said signal to a destination based on said characteristic; and

delivering and measuring the delivery and response to said message to said plurality of observation platforms which relay said message to said plurality of specified devices at said designated time and said designated location.

15. The non-transitory computer-usable storage medium as recited in claim 14 , wherein said content distribution manager comprises said interface that is accessed at said computer system and is responsive to the third party software via the application programming interface and said method further comprises:

distributing, by the content distribution manager, one of an audible, a visual, and a textual message as directed by the third party software via the application program interface.

16. The non-transitory computer-usable storage medium as recited in claim 14 , wherein said method further comprises:

using externally derived data in conjunction with policies of an enterprise to alert individuals or groups of individuals that action is necessary, wherein the enterprise is associated with the plurality of different enterprise locations.

17. The non-transitory computer-usable storage medium as recited in claim 14 , wherein said method further comprises:

providing data generated by at least one of the plurality of observation platforms to the third party software for creation of at least one of results, reports, alarms, and other data for one of decision support, action planning, and coordination.

18. The non-transitory computer-usable storage medium as recited in claim 14 , wherein said method further comprises:

aggregating information gathered from the plurality of observation platforms and the third party software to generate an overview of patterns of operation between observation platforms of the plurality of observation platforms.

19. The non-transitory computer-usable storage medium as recited in claim 14 , wherein said computer system is further responsive to second user interactions made via a manager application running on one of a mobile computer system and a smartphone.

20. The non-transitory computer-usable storage medium as recited in claim 19 , wherein said method further comprises:

receiving, by the manager application, the second user interactions while the manager application is physically remote from the plurality of observation platforms.

21. The non-transitory computer-usable storage medium as recited in claim 19 , wherein said method further comprises:

performing, by the manager application, at least one of gathering and reporting statistics obtained by the manager application observing or monitoring one or more of the plurality of observation platforms.

22. The non-transitory computer-usable storage medium as recited in claim 19 , wherein said method further comprises:

interacting, by the manager application, as a peer-like device with one or more mobile devices within the plurality of observation platforms.

23. The non-transitory computer-usable storage medium as recited in claim 19 , wherein said method further comprises:

interacting, by the manager application, directly with one or more mobile devices within at least one of the plurality of observation platforms without directly communicating with the computer system.

24. The non-transitory computer-usable storage medium as recited in claim 14 , wherein said method further comprises:

providing, by the content distribution manager, visual representations regarding communications patterns; and

sending, by the content distribution manager, said visual representations to an external system for further analysis.

25. The non-transitory computer-usable storage medium as recited in claim 24 , wherein said method further comprises:

providing, by the content distribution manager, metrics based on at least one of a behavior of a user, a context of the user, information carried by tone and quality of voice of the user, a spoken communication of the user, and a signaled communication of the user.

26. A computer system for managing and distributing content in a plurality of observation platforms, the computer system comprising:

one or more processors;

a memory; and

instructions stored in the memory and configured to be executed by the one or more processors, the instructions for:

responsive to user interactions with a cloud based component of a content distribution manager via an interface of said content distribution manager presented on the computer system, generating a message with employment related content at said cloud based component of said content distribution manager, wherein said content comprises one of audio recorded as speech and audio derived from textual language converted to spoken language;

responsive to said user interactions and to interactions of third party software via an application program interface with said cloud based component of said content distribution manager, scheduling delivery of said message and specifying a plurality of specified devices belonging to a specified class of employees for delivery in a plurality of observation platforms at a designated time and a designated location via said cloud based component of said content distribution manager, wherein said plurality of observation platforms are located in a plurality of different enterprise locations where said specified class of employees work, wherein said plurality of observation platforms are configured to receive a signal from a first mobile device with a characteristic that corresponds to an audible source, and wherein said plurality of observation platforms are further configured to relay said signal to a destination based on said characteristic; and

delivering and measuring the delivery and response to said message to said plurality of observation platforms which relay said message to said plurality of specified devices at said designated time and said designated location.

Assignments (7)

Continuity (7)

Cited By (9)

US 12,218,997 US 12,288,177 US 12,314,884 US 12,321,881 US 12,387,162 US 12,456,134 US 12,488,302 US 12,489,831 US 12,530,981