Method and system for resolving producer and consumer affinities in interaction servicing

1. A method for processing a message on a messaging platform, the method being implemented by at least one processor, the method comprising:

acquiring, by the at least one processor, a plurality of partitions from the messaging platform;

designating, by the at least one processor, a first partition from among the plurality of partitions as a sticky partition;

generating, by the at least one processor, a plurality of routing keys that are configured to route messages to the sticky partition;

using, by the at least one processor, a first routing key from among the plurality of routing keys for a first service subscription;

processing, by the at least one processor, the first service subscription and returning the first routing key as a first subscription identifier;

removing, by the at least one processor, the first routing key from the plurality of routing keys for a subsequent service subscription; and

receiving, by the at least one processor, a message transmitted by a second service using the first subscription identifier as a routing key.

2. The method of claim 1 , wherein the messaging platform includes a Kafka messaging platform.

3. The method of claim 2 , further comprising:

using a custom Kafka sticky partition assignor to acquire a first plurality of metadata that relates to sticky partition preferences; and

determining, for each of the first plurality of metadata, a respective highest priority partition for which a corresponding assignment does not change.