System and method for customer and business referral with a concierge system
A system and method for customer and business referral with a concierge system, comprising a database comprising customer and business information, a mobile device operating a concierge application, and a referral engine, to allow users to register for and install the concierge application, and use it to place orders for products, services, or reservations with participating businesses, gives or place these orders for other users who approve of receiving the product, service, or reservation, and compensating concierge application users who have a commercial interest in operating the application, called a commercial concierge, who may be compensated for referring users to various businesses for products, services, or reservations the user may enjoy or be searching for, in lieu of a traditional concierge that may help refer customers manually.
1. A system for customer and business referral with a concierge system, comprising:
a mobile device comprising a first memory, a first processor, and a first plurality of programming instructions stored in the first memory, and operating on the first processor, wherein the first plurality of programming instructions, when operating on the processor, cause the mobile device to:
operate a concierge application;
communicate with a referral engine over a network;
register as a commercial concierge with the referral engine;
send or receive ownership of a product order or business reservation to or from another mobile device, while operating the concierge application;
refer other mobile device users who do not already operate a concierge application, to install the concierge application;
receive compensation for the referral of a mobile device user;
receive compensation for a concierge application product or reservation referral; and
a referral engine comprising a second memory, a second processor, and a second plurality of programming instructions stored in the second memory, and operating on the second processor, wherein the second plurality of programming instructions, when operating on the processor, cause the referral engine to:
communicate with a mobile device operating a concierge application;
register the mobile device as a commercial concierge;
store a registration record of the commercial concierge;
wherein the commercial concierge may receive compensation for referring non-users of a concierge application to install and use the concierge application, or for sending product orders or business reservations to other users of a concierge application;
register a business as a concierge affiliate, wherein a concierge affiliate provides compensation to the commercial concierge based on the stored registration record for the commercial concierge;
store a record of all successful and unsuccessful referral attempts by the commercial concierge; and
store a record of the compensation distributed to the commercial concierge.
2. The system of claim 1 , wherein compensation is not given to a commercial concierge for a referring a user to download the concierge application.
3. The system of claim 1 , wherein compensation is not given to a commercial concierge for sending or receiving a product order or business reservation to or from another mobile device.
4. The system of claim 1 , wherein the compensation is dispersed and received via a smart wallet.
5. A method for customer and business referral with a concierge system, comprising the steps of:
operating a concierge application, using a mobile device;
communicating with a referral engine over a network, using the mobile device;
registering as a commercial concierge with the referral engine, using the mobile device;
sending or receiving ownership of a product order or business reservation to or from another mobile device, while operating the concierge application, using the mobile device;
referring other mobile device users who do not already operate a concierge application, to install the concierge application, using the mobile device;
receiving compensation for the referral of a mobile device user, using the mobile device;
receiving compensation for concierge application product or reservation referrals, using the mobile device;
communicating with the mobile device operating the concierge application, using a referral engine;
registering the mobile device as a commercial concierge;
storing a registration record of the commercial concierge;
wherein the commercial concierge may receive compensation for referring non-users of a concierge application to install and use the concierge application, or for sending product orders or business reservations to other users of the concierge application, using the referral engine;
registering a business as a concierge affiliate, wherein a concierge affiliate provides compensation to the commercial concierge based on the stored registration record for the commercial concierge;
storing a record of all successful and unsuccessful referral attempts by the commercial concierge, using the referral engine;
storing a record of the compensation distributed to the commercial concierge application users as a result of their referrals, using the referral engine.
6. The method of claim 5 , wherein compensation is not given to a commercial concierge for a referring a user to download the concierge application.
7. The method of claim 5 , wherein compensation is not given to a commercial concierge for sending or receiving a product order or business reservation to or from another mobile device.
8. The method of claim 5 , wherein the compensation is dispersed and received via a smart wallet.