IP Library › Granted Patent US 11,570,295
Granted Patent B2
US 11,570,295 · App. 17/229,849 · Granted Jan 31, 2023

Providing enhanced call content based on call number association

Inventors: Brandon Wayne Murphy (Little Rock, AR); Jay Todd Callaway (Conway, AR)
Assignee: FIRST ORION CORP.
H04M3/42042H04M3/42093
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Quick Facts
Patent No.
US 11,570,295
App. No.
17/229,849
Granted
Jan 31, 2023
Kind
B2
Abstract

One example may include receiving a call, identifying whether a calling party number and a called party number associated with the call have a pre-existing relationship stored in a database, responsive to identifying the pre-existing relationship, modifying a call message header of a call message to include a code object identifying enhanced call content, and forwarding the modified call message to an intended recipient device of the call.

Claims (58)

1. A method comprising comparing a calling party number and a called party number of a call with one or more calling party numbers and called party numbers associated with data received from previous call entity pairs to identify whether a match exists in a database for a pre-existing relationship pair;

responsive to identifying the match exists, retrieving a code object previously assigned to the pre-existing relationship pair and modifying call information of a call message header of a call message to include the code object identifying enhanced call content;

forwarding the modified call message to an intended recipient device associated with the called party number;

receiving confirmation that the code object was accessed and the enhanced call content was loaded on a display of the intended recipient device associated with the called party number; and

connecting the call to the intended recipient device.

2. The method of claim 1 , comprising

interrogating call data associated with the call to determine whether enhanced call information is associated with the call; and

appending the code object to the call header of the call data prior to forwarding the call.

3. The method of claim 1 , comprising

responsive to identifying the pre-existing relationship pair does not exist, modifying a call message header of a call message to include a code object identifying an alternative enhanced call content profile; and

forwarding the modified call message with the alternative enhanced call content profile to an intended recipient device of the call.

4. The method of claim 3 , wherein the alternative enhanced call content profile comprises default profile information and the enhanced call content comprises information assigned to the pre-existing relationship pair.

5. The method of claim 1 , comprising

holding the call in suspension on the intended recipient device;

retrieving content identified from the code object from a remote site; and

forwarding the content to the intended recipient device prior to connecting the call.

6. The method of claim 1 , comprising

holding the call in suspension on the intended recipient device; and

creating content identified from the code object on a display of the intended recipient device prior to connecting the call.

7. An apparatus comprising

a receiver configured to receive a call; and

a processor configured to

compare a calling party number and a called party number of a call with one or more calling party numbers and called party numbers associated with data received from previous call entity pairs to identify whether a match exists in a database for a pre-existing relationship pair;

responsive to a match being identified, retrieve a code object previously assigned to the pre-existing relationship pair and modify call information of a call message header of a call message to include the code object identifying enhanced call content;

forward the modified call message to an intended recipient device associated with the called party number;

receive confirmation that the code object was accessed and the enhanced call content was loaded on a display of the intended recipient device associated with the called party number; and

connect the call to the intended recipient device.

8. The apparatus of claim 7 , wherein the processor is further configured to

interrogate call data associated with the call to determine whether enhanced call information is associated with the call; and

append the code object to the call header of the call data prior to the call being forwarded.

9. The apparatus of claim 7 , wherein the processor is further configured to

responsive to the pre-existing relationship pair not being identified, modify a call message header of a call message to include a code object that identifies an alternative enhanced call content profile; and

forward the modified call message with the alternative enhanced call content profile to an intended recipient device of the call.

10. The apparatus of claim 9 , wherein the alternative enhanced call content profile comprises default profile information and the enhanced call content comprises information assigned to the pre-existing relationship pair.

11. The apparatus of claim 7 , wherein the processor is further configured to

hold the call in suspension on the intended recipient device;

retrieve content identified from the code object from a remote site; and

forward the content to the intended recipient device prior to the call being connected.

12. The apparatus of claim 7 , wherein the processor is further configured to

hold the call in suspension on the intended recipient device; and

create content identified from the code object on a display of the intended recipient device prior to connecting the call.

13. A non-transitory computer readable storage medium configured to store instructions that when executed cause a processor to perform

comparing a calling party number and a called party number of a call with one or more calling party numbers and called party numbers associated with data received from previous call entity pairs to identify whether a match exists in a database for a pre-existing relationship pair;

responsive to identifying the match exists, retrieving a code object previously assigned to the pre-existing relationship pair and modifying call information of a call message header of a call message to include the code object identifying enhanced call content;

forwarding the modified call message to an intended recipient device associated with the called party number;

receiving confirmation that the code object was accessed and the enhanced call content was loaded on a display of the intended recipient device associated with the called party number; and

connecting the call to the intended recipient device.

14. The non-transitory computer readable storage medium of claim 13 , wherein the processor is further configured to perform:

interrogating call data associated with the call to determine whether enhanced call information is associated with the call; and

appending the code object to the call header of the call data prior to forwarding the call.

15. The non-transitory computer readable storage medium of claim 13 , wherein the processor is further configured to perform:

responsive to identifying the pre-existing relationship pair does not exist, modifying a call message header of a call message to include a code object identifying an alternative enhanced call content profile; and

forwarding the modified call message with the alternative enhanced call content profile to an intended recipient device of the call.

16. The non-transitory computer readable storage medium of claim 15 , wherein the alternative enhanced call content profile comprises default profile information and the enhanced call content comprises information assigned to the pre-existing relationship pair.

17. The non-transitory computer readable storage medium of claim 13 , wherein the processor is further configured to perform:

holding the call in suspension on the intended recipient device;

retrieving content identified from the code object from a remote site; and

forwarding the content to the intended recipient device prior to connecting the call.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 13, 2021
From: MURPHY, BRANDON WAYNE; CALLAWAY, JAY TODD
To: FIRST ORION CORP.
Reel/Frame 055908/0878 →
Continuity (1)
Related Publication 20220329689A1 · Oct 13, 2022
Cited By (4)
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