Remote order authentication on a kiosk
A kiosk maintains a list of pre-paid orders. A first authentication process enables a consumer to select their order on the kiosk so as to receive the product or service that was remotely paid for via a mobile application. Authentication of the consumer selecting the order is performed based upon sending an order authentication notification to the mobile application that completed the order. If the user of the mobile application provides a positive authentication reply, the kiosk is unlocked to fulfill the order. The consumer may alternatively be authenticated by providing a personal identification number (PIN) that is associated with the order or associated with a user of the mobile application. Authentication using the PIN enables a consumer to interact with the kiosk to receive the previously ordered product or service without having to access their mobile phone or mobile application that was used to place the order.
1. A system comprising:
a kiosk configured to provide a product or service available for purchase, wherein the kiosk is further configured to maintain a list of pending orders, wherein each order on the list of pending orders is received after the order has been purchased through a mobile application on a mobile device, wherein the kiosk is further configured to update the list of pending orders to remove an order that is associated with a mobile device that is determined not to be within a threshold distance of the kiosk; and
a server in communication with the kiosk and configured to provide an authentication message to the kiosk upon authenticating a selected order from the list of pending orders to be fulfilled at the kiosk.
2. The system of claim 1 , wherein the kiosk comprises a user interface configured to display the list of pending orders and is further configured to receive a selection of the selected order from the user interface.
3. The system of claim 2 , wherein the kiosk is further configured to receive a PIN code on the user interface to authenticate the selected order.
4. The system of claim 3 , wherein the kiosk is further configured to authenticate the PIN code based on comparison with an authentic PIN code maintained with the selected order in the list of pending orders.
5. The system of claim 3 , wherein the kiosk is further configured to request authentication of the PIN code from the server and receive an authentication reply from the server.
6. The system of claim 2 , wherein the kiosk is further configured to send an order notification of the selected order to the server.
7. The system of claim 6 , wherein the server is further configured to send an authentication request to a mobile device associated with the selected order and receive an authentication reply from the mobile device associated with the selected order.
8. The system of claim 1 , wherein the kiosk is configured to update the list of pending orders to add an order associated with a mobile device within the threshold distance to the kiosk.
9. The system of claim 8 , wherein the server is configured to receive a proximity notification from the mobile device within the threshold distance to the kiosk.
10. The system of claim 9 , wherein the kiosk comprises a beacon configured to broadcast a beacon message with a unique identifier of the kiosk.
11. The system of claim 10 , wherein the proximity notification comprises the unique identifier of the kiosk.
12. The system of claim 1 , wherein the kiosk is configured to update the list of pending orders to remove an order that has been fulfilled at the kiosk.
13. The system of claim 1 , wherein the kiosk is configured to update the list of pending orders to add an order that designates the kiosk for fulfillment of the order.