IP Library Granted Patent US 11,809,843
Granted Patent B2
US 11,809,843 · App. 17/327,302 · Granted Nov 7, 2023

Adaptive user interfacing

Inventors: Elinna Shek (Ashburn, VA); Stanley John Vernier (Grove City, OH); Renee F. Decker (Brunswick, MD); Chengmin Ding (Chantilly, VA)
Assignee: International Business Machines Corporation
G06F8/34G06F8/33H04L51/02
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Quick Facts
Patent No.
US 11,809,843
App. No.
17/327,302
Granted
Nov 7, 2023
Kind
B2
Abstract

Methods, computer program products, and systems are presented. The method computer program products, and systems can include, for instance: examining programming data defining a first user interactive user interfacing application for interactive engagement with an end user; examining programming data defining a second user interactive user interfacing application for interactive engagement with a user; identifying one or more difference between the second user interactive user interfacing application and the first user interactive user interfacing application using result data resulting from the examining programming data defining a first user interactive user interfacing application and resulting data resulting from the examining programming data defining a second user interactive user interfacing application; and generating update data for updating the second user interactive user interfacing application in dependence on the one or more difference between the second user interactive user interfacing application and the first user interactive user interfacing application.

Claims (37)

1. A computer implemented method comprising:

examining programming data defining a first user interactive user interfacing application for interactive engagement with an end user;

examining programming data defining a second user interactive user interfacing application for interactive engagement with a user;

identifying one or more difference between the second user interactive user interfacing application and the first user interactive user interfacing application using result data resulting from the examining programming data defining a first user interactive user interfacing application and resulting data resulting from the examining programming data defining a second user interactive user interfacing application; and

generating update data for updating the second user interactive user interfacing application in dependence on the one or more difference between the second user interactive user interfacing application and the first user interactive user interfacing application.

2. The computer implemented method of claim 1 , wherein the first user interactive user interfacing application is a chatbot application, wherein the second user interactive user interfacing application is a webpage serving application.

3. The computer implemented method of claim 1 , wherein the update data includes development prompting data for prompting a developer user to revise the second user interactive user interfacing application.

4. The computer implemented method of claim 1 , wherein the examining programming data defining the first user interactive user interfacing application includes examining programming data defining the first user interactive user interfacing application for generation of a first action state tree data structure characterizing the first user interfacing application.

5. The computer implemented method of claim 1 , wherein the examining programming data defining the first user interactive user interfacing application includes examining programming data defining the first user interactive user interfacing application for generation of a first action state tree data structure characterizing the first user interfacing application, wherein the examining the programming data defining the second user interactive user interfacing application includes examining programming data defining the second user interactive user interfacing application for generation of a second action state tree data structure characterizing the second user interfacing application.

6. The computer implemented method of claim 1 , wherein the examining programming data defining the first user interactive user interfacing application includes examining programming data defining the first user interactive user interfacing application for generation of a first action state tree data structure characterizing the first user interfacing application, wherein the examining the programming data defining the second user interactive user interfacing application includes examining programming data defining the second user interactive user interfacing application for generation of a second action state tree data structure characterizing the second user interfacing application, and wherein the identifying one or more difference between the second user interactive user interfacing application and the first user interactive user interfacing application includes comparing the second action state tree data structure to the first action state tree data structure.

7. The computer implemented method of claim 1 , wherein the examining programming data defining the first user interactive user interfacing application, the examining programming data defining the second user interactive user interfacing application, the identifying and the generating update data are performed responsively to processing user defined text based data defined by the end user.

8. The computer implemented method of claim 1 , wherein the examining programming data defining the first user interactive user interfacing application, the examining programming data defining the second user interactive user interfacing application, the identifying and the generating update data are performed responsively to processing user defined text based data defined by the end user, wherein the examining programming data defining the second user interactive user interfacing application results in a determination that the second user interactive user interfacing application is absent from a computing node based system hosting the first user interactive user interfacing application, and wherein the generating update data includes generating program code to instantiate the second user interactive user interfacing application on the computing node based system.

9. The computer implemented method of claim 1 , wherein the examining programming data defining the first user interactive user interfacing application includes examining programming data defining the first user interactive user interfacing application for generation of a first action state tree data structure characterizing the first user interfacing application, wherein the examining the programming data defining a second user interactive user interfacing application includes examining programming data defining the second user interactive user interfacing application for generation of a second action state tree data structure characterizing the second user interfacing application, wherein the second user interfacing application is provided by a chatbot application, wherein the first user interfacing application is provided by a webpage serving application, wherein the first action state tree diagram data structure and the second action state tree diagram data structure define mapping data by which a plurality of conversation stages of the chatbot application have respective associated landing pages of the webpage serving application.

10. The computer implemented method of claim 1 , wherein the examining programming data defining the first user interactive user interfacing application includes examining programming data defining the first user interactive user interfacing application for generation of a first action state tree data structure characterizing the first user interfacing application, wherein the examining the programming data defining a second user interactive user interfacing application includes examining programming data defining the second user interactive user interfacing application for generation of a second action state tree data structure characterizing the second user interfacing application, wherein the second user interfacing application is provided by a chatbot application, wherein the first user interfacing application is provided by a webpage serving application, wherein the first action state tree diagram data structure and the second action state tree diagram data structure define mapping data by which a plurality of conversation stages of the chatbot application have respective associated landing pages of the webpage serving application, wherein the identifying includes identifying with use of the mapping data that the chatbot application is missing a conversation stage associated to a certain landing page of the webpage serving application, and wherein the update data includes update data to add the missing conversation stage to the chatbot application, and wherein the update data includes transformed text based content that is based on text based content of the certain landing page.

11. The computer implemented method of claim 1 , wherein the examining programming data defining the first user interactive user interfacing application includes examining programming data defining the first user interactive user interfacing application for generation of a first action state tree data structure characterizing the first user interfacing application, wherein the examining the programming data defining a second user interactive user interfacing application includes examining programming data defining the second user interactive user interfacing application for generation of a second action state tree data structure characterizing the second user interfacing application, wherein the second user interfacing application is provided by a chatbot application, wherein the first user interfacing application is provided by a webpage serving application, wherein the first action state tree diagram data structure and the second action state tree diagram data structure define mapping data by which a plurality of conversation stages of the chatbot application have respective associated landing pages of the webpage serving application, wherein the identifying includes identifying with use of the mapping data that the chatbot application is missing a conversation stage associated to a certain landing page of the webpage serving application, and wherein the update data includes update data to add the missing conversation stage to the chatbot application.

12. The computer implemented method of claim 1 , wherein the examining programming data defining the first user interactive user interfacing application includes examining programming data defining the first user interactive user interfacing application for generation of a first action state tree data structure characterizing the first user interfacing application, wherein the examining the programming data defining a second user interactive user interfacing application includes examining programming data defining the second user interactive user interfacing application for generation of a second action state tree data structure characterizing the second user interfacing application, wherein the second user interfacing application is provided by a chatbot application, wherein the first user interfacing application is provided by a webpage serving application, wherein the first action state tree diagram data structure and the second action state tree diagram data structure define mapping data by which a plurality of conversation stages of the chatbot application have respective associated commonly labeled landing pages of the webpage serving application, wherein the identifying includes identifying with use of the mapping data that the chatbot application is missing a conversation stage associated to a certain landing page of the webpage serving application, and wherein the update data includes update data to add the missing conversation stage to the chatbot application within a hierarchical order of conversation stages of the chatbot application according to a hierarchical order of the certain landing page within a set of webpages servable by the webpage serving application.

13. The computer implemented method of claim 1 , wherein the examining programming data defining the first user interactive user interfacing application includes examining programming data defining the first user interactive user interfacing application for generation of a first action state tree data structure characterizing the first user interfacing application, wherein the examining the programming data defining a second user interactive user interfacing application includes examining programming data defining the second user interactive user interfacing application for generation of a second action state tree data structure characterizing the second user interfacing application, wherein the second user interfacing application is provided by a chatbot application, wherein the first user interfacing application is provided by a webpage serving application, wherein the first action state tree diagram data structure and the second action state tree diagram data structure define mapping data by which a plurality of conversation stages of the chatbot application have respective associated landing pages of the webpage serving application, wherein the method includes running the chatbot application to initiate a chatbot session, analyzing historical session logging data of the webpage serving application in dependence on a current conversation stage of the chatbot session using the mapping data, and augmenting the chatbot session based on the analyzing historical session logging data of the webpage serving application.

14. The computer implemented method of claim 1 , wherein the first user interfacing application is a webpage serving application, and wherein the second user interfacing application is a chatbot application, wherein the update data for updating the second user interactive user interfacing application includes update data to add a conversation stage to the chatbot application, wherein the update data specifies a hierarchical order location for the conversation stage in dependence on a hierarchical ordering within the webpage serving application of a webpage associated to the conversation stage.

15. The computer implemented method of claim 1 , wherein the identifying one or more difference between the second user interactive user interfacing application and the first user interactive user interfacing application includes comparing a second action state tree data structure to a first action state tree data structure.

16. The computer implemented method of claim 1 , wherein the identifying one or more difference between the second user interactive user interfacing application and the first user interactive user interfacing application includes comparing a second action state tree data structure associated to the second user interactive user interfacing application to a first action state tree data structure associated to the first user interactive user interfacing application.

17. The computer implemented method of claim 1 , wherein the examining programming data defining the second user interactive user interfacing application results in a determination that the second user interactive user interfacing application is absent from a computing node based system hosting the first user interactive user interfacing application, and wherein the generating update data includes generating program code to instantiate the second user interactive user interfacing application on the computing node based system.

18. The computer implemented method of claim 1 , wherein the generating update data includes generating program code to instantiate the second user interactive user interfacing application on a computing node based system.

19. The computer implemented method of claim 1 , wherein the examining programming data defining the first user interactive user interfacing application, the examining programming data defining the second user interactive user interfacing application, the identifying, and the updating are iteratively performed so that a first update to the second user interactive user interfacing application is performed based on a first change to the first user interactive user interfacing application according to a first iteration of the updating, and wherein a second update to the second user interactive user interfacing application is performed based on a second change to the first user interactive user interfacing application according to second iteration of the updating.

20. A computer program product comprising:

a computer readable storage medium readable by one or more processing circuit and storing instructions for execution by one or more processor for performing a method comprising:

examining programming data defining a first user interactive user interfacing application for interactive engagement with an end user;

examining programming data defining a second user interactive user interfacing application for interactive engagement with a user;

identifying one or more difference between the second user interactive user interfacing application and the first user interactive user interfacing application using result data resulting from the examining programming data defining a first user interactive user interfacing application and resulting data resulting from the examining programming data defining a second user interactive user interfacing application; and

generating update data for updating the second user interactive user interfacing application in dependence on the one or more difference between the second user interactive user interfacing application and the first user interactive user interfacing application.

21. A system comprising:

a memory;

at least one processor in communication with the memory; and

program instructions executable by one or more processor via the memory to perform a method comprising:

examining programming data defining a first user interactive user interfacing application for interactive engagement with an end user;

examining programming data defining a second user interactive user interfacing application for interactive engagement with a user;

identifying one or more difference between the second user interactive user interfacing application and the first user interactive user interfacing application using result data resulting from the examining programming data defining a first user interactive user interfacing application and resulting data resulting from the examining programming data defining a second user interactive user interfacing application; and

generating update data for updating the second user interactive user interfacing application in dependence on the one or more difference between the second user interactive user interfacing application and the first user interactive user interfacing application.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 21, 2021
From: SHEK, ELINNA; VERNIER, STANLEY JOHN; DECKER, RENEE F.; DING, CHENGMIN
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 056317/0847 →
Continuity (1)
Related Publication 20220374209A1 · Nov 24, 2022
Cited By (1)
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